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  • All HBS Web  (269)
    • People  (1)
    • News  (71)
    • Research  (126)
    • Events  (2)
  • Faculty Publications  (71)

Show Results For

  • All HBS Web  (269)
    • People  (1)
    • News  (71)
    • Research  (126)
    • Events  (2)
  • Faculty Publications  (71)
← Page 4 of 269 Results →
  • September 2023 (Revised December 2023)
  • Case

Twiddy & Company: Trust in a Chaotic Environment

By: Sandra J. Sucher, Shalene Gupta and Tom Quinn
Twiddy & Company, known for Southern hospitality rooted in personal interactions, needed to adjust to contactless remote customer service as fear of the contagious virus prevented person-to-person contact. Local elected officials, in a bid to stop tourists from... View Details
Keywords: Trust; Health Pandemics; Organizational Culture; Disruption; Government Legislation; Transportation; Tourism Industry; North Carolina; United States
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Sucher, Sandra J., Shalene Gupta, and Tom Quinn. "Twiddy & Company: Trust in a Chaotic Environment." Harvard Business School Case 324-021, September 2023. (Revised December 2023.)
  • Web

Topics - HBS Working Knowledge

(1) Technological Innovation (95) Technology Adoption (88) Technology Networks (4) Technology Platform (13) Technology (360) Television Entertainment (3) Theory (159) Time Management (11) Trademarks (1) Trade (21) Training (18)... View Details
  • Web

Employment Data Trends

Health-Related Services 3% 2% 3% 3% 3% Investment Banking 3% 4% 3% 3% 5% Investment Management / Hedge Fund 7% 8% 8% 6% 6% Manufacturing 4% 4% 5% 6% 5% Aero / Auto / Transport Equipment 1% 1% 1% 2% 1% Cleantech 0% <1% <1% <1% <1% Energy /... View Details

    Rosabeth M. Kanter

    Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

    Keywords: transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation
    • Web

    Research - Global

    Transmission of Democracy By: Marco Tabellini and Giacomo Magistretti In this paper, we study the effects of economic integration with democratic partners on democracy. We assemble a large country-level panel dataset from 1960 to 2015, and exploit improvements in air,... View Details
    • Web

    All Industries

    Receiving $40k 68% Receiving Aero / Auto / Transport Equipment 1% $146k 25th Percentile Base $166k Median $180k 75th Percentile Base N/A N/A Cleantech <1% N/A N/A N/A Energy / Extractive Minerals 2% $156k 25th Percentile Base $185k Median... View Details
    • 07 Oct 2008
    • First Look

    First Look: October 7, 2008

      Working PapersSpanning the Institutional Abyss: The Intergovernmental Network and the Governance of Foreign Direct Investment Authors:Juan Alcacer and Paul Ingram Abstract Global economic transactions such as foreign direct investment... View Details
    Keywords: Martha Lagace
    • Profile

    Yaoxin Ding

    Yaoxin Ding was born in a small, underdeveloped town in southeast China. Attracted to mobility technology and driven by a desire to “build out the infrastructure” of towns like his own, he studied traffic and transportation engineering as... View Details
    • 20 Dec 2010
    • Research & Ideas

    Panama Canal: Troubled History, Astounding Turnaround

    transporting Asia-bound exports down to the Gulf and through the canal and shipping them out to Seattle by land. Conversely, eastern-bound cargoes no longer consisted of strategic raw materials from California but inexpensive manufactured... View Details
    Keywords: by Sarah Jane Gilbert; Transportation
    • Article

    How to Launch Your Digital Platform: A Playbook for Strategists

    By: Benjamin Edelman
    The ubiquity of Internet access has caused a sharp rise in the number of businesses offering platforms that connect users for communication or commerce. Entrepreneurs are particularly drawn to these platforms because they create significant value and have modest... View Details
    Keywords: Platforms; Launch; Mobilization Strategy; Two-Sided Platforms; Network Effects; Adoption; Entrepreneurship; Transportation Industry; Transportation Industry; Transportation Industry; Transportation Industry; Transportation Industry
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    Edelman, Benjamin. "How to Launch Your Digital Platform: A Playbook for Strategists." Harvard Business Review 93, no. 4 (April 2015): 90–97. (Reprinted in Launch a Start-Up That Lasts, Harvard Business Review OnPoint, Winter 2016.)
    • 12 Oct 1999
    • Research & Ideas

    It Came in the First Ships: Capitalism in America

    the Puritan merchants of New England, they used their familial and religious connections to form a tight network of trustworthy relationships stretching over long distances. This kind of system for making credible business commitments is... View Details
    Keywords: by Thomas K. McCraw
    • January 2010 (Revised August 2011)
    • Case

    United Breaks Guitars

    By: John A. Deighton and Leora Kornfeld
    When social media propagate a complaint about poor customer service, an international media event ensues. How do viral videos spread and what can firms do about them? This case dissects an incident in which a disgruntled customer used YouTube and Twitter to spread a... View Details
    Keywords: Communication Technology; Customer Satisfaction; Marketing Communications; Marketing Strategy; Consumer Behavior; Network Effects; Service Delivery; Social and Collaborative Networks; Internet; Air Transportation Industry
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    Deighton, John A., and Leora Kornfeld. "United Breaks Guitars." Harvard Business School Case 510-057, January 2010. (Revised August 2011.) (request a courtesy copy.)
    • Web

    Business History - Faculty & Research

    economy where cash remains a dominant player in the market despite global advancements in digitalization. This is illustrated through Chari, a Moroccan based inventory procurement app, which hopes to navigate Morocco’s fintech landscape by utilizing the country’s dense... View Details
    • November 2023 (Revised April 2025)
    • Case

    Norse Atlantic Airways

    By: Willy Shih
    Bjørn Tore Larsen, Norse Atlantic Airways' founder and CEO, hadn't planned to get into the airline business. But when the COVID-19 pandemic depressed the global demand for air travel and the lease rates for jetliners, he realized if ever he was going to get into the... View Details
    Keywords: Business Model; Business Startups; Market Entry and Exit; Leasing; Business Strategy; Segmentation; Interest Rates; Air Transportation Industry; Europe; North America; Norway; United Kingdom; United States
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    Shih, Willy. "Norse Atlantic Airways." Harvard Business School Case 624-034, November 2023. (Revised April 2025.)
    • Web

    Events - Business & Environment

    City following the career fair. The networking session will provide a unique opportunity for Harvard students and alumni to connect, share ideas, and build meaningful professional relationships in climate and sustainability fields. The... View Details
    • 21 Jun 2011
    • First Look

    First Look: June 21

    2, a social network survey, found that managers lower in metacognitive CQ reported a deficit of new idea sharing in their intercultural but not intracultural ties. In Study 3, a laboratory experiment involving a collaborative task, higher... View Details
    Keywords: Sean Silverthorne
    • 20 Aug 2013
    • First Look

    First Look: August 20

    including internal and external crowdsourcing contests. Emphasis is placed on exploring actual open innovation initiatives within Siemens and their outcomes. These include creating internal social- and knowledge-sharing networks and... View Details
    Keywords: Anna Secino
    • April 2018 (Revised July 2018)
    • Case

    Maersk: Betting on Blockchain

    By: Rajiv Lal and Scott Johnson
    In March 2018, international shipping giant Maersk is getting ready to debut a trade digitization platform. Maersk hopes the platform will help streamline global trade since shipping goods internationally is an extraordinarily complicated and inefficient process.... View Details
    Keywords: Maersk; IBM; Blockchain; Shipping; Shipping Line; Trade; Bitcoin; Digitization; Container Shipping; Joint Ventures; Ship Transportation; Transportation Networks; Digital Platforms; Information Technology; Technology Adoption; Applications and Software; Shipping Industry; Technology Industry
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    Lal, Rajiv, and Scott Johnson. "Maersk: Betting on Blockchain." Harvard Business School Case 518-089, April 2018. (Revised July 2018.)
    • Web

    HBS Entrepreneurship Summit - Alumni

    Center for Entrepreneurship website. Agenda FRIDAY NOVEMBER 4, 2022 8:00 a.m.—2:00 p.m. Pre-Summit Programming Programming addressing the unique challenges facing underrepresented founders Open to all underrepresented founders and allies 7:45 a.m. Bus View Details
    • 01 Aug 2022
    • What Do You Think?

    Does Religious Belief Affect Organizational Performance?

    Katherine Lawrence put it: “The current JIT rose out of both hubris and myopia.” Citing the Ukranian War and its impact on logistics, she points out that “our transportation networks and systems are... View Details
    Keywords: Re: James L. Heskett
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