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  • All HBS Web  (3,606)
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  • November 2019
  • Case

Scaling at Chief

By: Katherine B. Coffman, Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley and Katherine Chen
Chief is a New York-based peer network that provides mentorship, support, networking opportunities, and a sense of community to women executives. Co-founders Carolyn Childers and Lindsay Kaplan launched the company in January 2019, and just two months later, Chief has... View Details
Keywords: Entrepreneurship; Leadership Development; Expansion; Growth Management; Customer Satisfaction; North and Central America; United States; New York (state, US); New York (city, NY)
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Coffman, Katherine B., Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley, and Katherine Chen. "Scaling at Chief." Harvard Business School Case 920-021, November 2019.

    Scaling Minority Businesses

    Scaling Minority Businesses (SMB) is an MBA elective that focuses on the unique challenges that Black and Latinx business owners face as they scale. The course was created by Professor Bussgang and his colleagues Professors Archie Jones and Henry McGee. View Details
    • 18 Aug 2010
    • Working Paper Summaries

    The Role of Organizational Scope and Governance in Strengthening Private Monitoring

    Keywords: by Lamar Pierce & Michael W. Toffel
    • November 2014 (Revised January 2017)
    • Case

    Micromax: Scaling the Largest Indian Mobile Handset Company

    By: Ranjay Gulati, Rachna Tahilyani and Alicia DeSantola
    It is January 2014 and Rahul Sharma, cofounder of Micromax Informatics (Micromax), the largest Indian mobile handset company, is preparing for an emergency conference call with his private equity investors. In the last six years, Micromax had grown its annual product... View Details
    Keywords: Mobile; Scaling; Indian Software Development; Consumer Behavior; Management Turnover; Mobile and Wireless Technology; Management; E-commerce; Technology Industry; Telecommunications Industry; India
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    Gulati, Ranjay, Rachna Tahilyani, and Alicia DeSantola. "Micromax: Scaling the Largest Indian Mobile Handset Company." Harvard Business School Case 415-034, November 2014. (Revised January 2017.)
    • November 2021
    • Article

    Corporate Strategy and the Theory of the Firm in the Digital Age

    By: Markus Menz, Sven Kunisch, Julian Birkinshaw, David J. Collis, Nicolai J. Foss, Robert E. Hoskisson and John Prescott
    The purpose of this article is to reinvigorate research in the intersection of corporate strategy and the theory of the firm in light of the rapid advancement of digital technologies. Using the theory of the firm as an interpretive lens, we focus our analysis on the... View Details
    Keywords: Digitalization; Multi-business Firm; Scale And Scope; Theory Of The Firm; Corporate Strategy; Technological Innovation; Competitive Advantage; Organizational Design; Theory; Research; Digital Transformation
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    Menz, Markus, Sven Kunisch, Julian Birkinshaw, David J. Collis, Nicolai J. Foss, Robert E. Hoskisson, and John Prescott. "Corporate Strategy and the Theory of the Firm in the Digital Age." Journal of Management Studies 58, no. 7 (November 2021): 1695–1720.
    • February 2017 (Revised February 2022)
    • Background Note

    Creating and Sustaining Competitive Advantage

    By: Eric Van den Steen
    This note gives students a systematic and comprehensive framework for analyzing and developing competitive advantage. It pays explicit attention to both creating and sustaining advantage and considers both alignment and assets as sources of advantage. View Details
    Keywords: Scope; Scale; Competitive Dynamics; Value Proposition; Bargaining Power; Competitive Advantage; Assets; Alignment; Business Strategy; Design
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    Van den Steen, Eric. "Creating and Sustaining Competitive Advantage." Harvard Business School Background Note 717-479, February 2017. (Revised February 2022.)
    • October 2024
    • Case

    Parexel: Scaling Up and Industry Dynamics

    By: Regina E. Herzlinger and Ben Creo
    Through the lens of biopharmaceutical contract research organization (CRO) PAREXEL, this case traces the evolution of the firm as it reinvents itself in response to the transformation of the CRO sector from a small, secondary cluster of firms into a major player with... View Details
    Keywords: Research; Innovation and Invention; Business Model; Transformation; Globalization; Information Technology; Competitive Advantage; Pharmaceutical Industry
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    Herzlinger, Regina E., and Ben Creo. "Parexel: Scaling Up and Industry Dynamics." Harvard Business School Case 325-046, October 2024.

      Online Experimentation: Benefits, Operational and Methodological Challenges, and Scaling Guide

      In the past decade, online controlled experimentation, or A/B testing, at scale has proved to be a significant driver of business innovation. The practice was first pioneered by the technology sector and, more recently, has been adopted by traditional companies... View Details
      • Teaching Interest

      Scaling Technology Ventures

      By: Jeffrey F. Rayport
      This course is designed for students who plan to launch or join a hypergrowth technology venture, or who plan to invest in growth-stage tech companies. The course addresses key challenges founders and their teams face after achieving product-market fit – and how... View Details
      • March 1998
      • Article

      The Dynamics of Learning Alliances: Competition, Cooperation, and Relative Scope

      By: Ranjay Gulati, Tarun Khanna and Nitin Nohria
      Keywords: Alliances; Learning; Cooperation
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      Gulati, Ranjay, Tarun Khanna, and Nitin Nohria. "The Dynamics of Learning Alliances: Competition, Cooperation, and Relative Scope." Strategic Management Journal 19, no. 3 (March 1998). (A shorter version of this paper appeared in Academy of Management Best Papers Proceedings, 1994.)
      • Article

      The Scope of Open Source Licensing

      By: Josh Lerner and Jean Tirole
      Keywords: Technology
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      Lerner, Josh, and Jean Tirole. "The Scope of Open Source Licensing." Journal of Law, Economics & Organization 21, no. 1 (April 2005): 20–56. (Earlier version distributed as National Bureau of Economic Research Working Paper No. 9363.)
      • Article

      Online Experimentation: Benefits, Operational and Methodological Challenges, and Scaling Guide

      By: Iavor Bojinov and Somit Gupta
      In the past decade, online controlled experimentation, or A/B testing, at scale has proved to be a significant driver of business innovation. The practice was first pioneered by the technology sector and, more recently, has been adopted by traditional companies... View Details
      Keywords: A/B Testing; Experimentation; Data-driven Culture; Product Development; Innovation and Invention; Digital Transformation
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      Bojinov, Iavor, and Somit Gupta. "Online Experimentation: Benefits, Operational and Methodological Challenges, and Scaling Guide." Harvard Data Science Review, no. 4.3 (Summer, 2022).
      • 30 Jun 2022
      • News

      Scaling Hope

      Photos by Benjamin Norman In 2014, Stephen D’Antonio (MBA 1986) was living the life he had always envisioned. He’d been a partner at Morgan Stanley for nearly two decades. He sat on the Firm Management Committee and was the COO of the... View Details
      • March 2024 (Revised August 2024)
      • Supplement

      Darktrace: Scaling Cybersecurity and AI (B)

      By: Jeffrey F. Rayport and Alexis Lefort
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      Rayport, Jeffrey F., and Alexis Lefort. "Darktrace: Scaling Cybersecurity and AI (B)." Harvard Business School Supplement 824-179, March 2024. (Revised August 2024.)
      • Article

      Scaling Up Analogical Innovation with Crowds and AI

      By: Aniket Kittur, Lisa Yu, Tom Hope, Joel Chan, Hila Lifshitz - Assaf, Karni Gilon, Felicia Ng, Robert Kraut and Dafna Shachaf
      Analogy—the ability to find and apply deep structural patterns across domains—has been fundamental to human innovation in science and technology. Today there is a growing opportunity to accelerate innovation by moving analogy out of a single person’s mind and... View Details
      Keywords: Innovation; Artificial Intelligence; Crowdsourcing; Analogy; Innovation and Invention; Technology; Science
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      Kittur, Aniket, Lisa Yu, Tom Hope, Joel Chan, Hila Lifshitz - Assaf, Karni Gilon, Felicia Ng, Robert Kraut, and Dafna Shachaf. "Scaling Up Analogical Innovation with Crowds and AI." Proceedings of the National Academy of Sciences 116, no. 6 (February 5, 2019): 1870–1877.
      • Spring 2019
      • Article

      Fluid Teams and Knowledge Retrieval: Scaling Service Operations

      By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
      To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge networks may struggle to access useful knowledge at work. A knowledge repository has the... View Details
      Keywords: Teaming; Teams; Groups and Teams; Knowledge Management; Service Delivery; Knowledge Use and Leverage
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      Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Fluid Teams and Knowledge Retrieval: Scaling Service Operations." Manufacturing & Service Operations Management 21, no. 2 (Spring 2019): 346–360.
      • 09 Mar 2021
      • Cold Call Podcast

      A Family Business at a Crossroads: Scaling and Succession

      Keywords: Re: Christina R. Wing; Real Estate
      • November 2022
      • Case

      Wendy Estrella: Scaling Multiple Businesses

      By: Jeffrey J. Bussgang and Sarah Mehta
      Entrepreneur Wendy Estrella, a self-made, Latina millionaire based in Lawrence, Massachusetts, is attempting to simultaneously scale her law practice as well as her property management and development company. What path should she take for each and can she do it all,... View Details
      Keywords: Business Ventures; Change; Competency and Skills; Decision Making; Demographics; Entrepreneurship; Personal Development and Career; Legal Services Industry; Real Estate Industry; Massachusetts
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      Bussgang, Jeffrey J., and Sarah Mehta. "Wendy Estrella: Scaling Multiple Businesses." Harvard Business School Case 823-016, November 2022.
      • 30 Sep 2022
      • News

      Scaling Hope

      In 2014, Stephen D’Antonio (MBA 1986) was living the life he had always envisioned. He’d been a partner at Morgan Stanley for two decades and he now sat on the Firm Management Committee and was the COO of... View Details
      • September–October 2013
      • Article

      The Role of Organizational Scope and Governance in Strengthening Private Monitoring

      By: Lamar Pierce and Michael W. Toffel
      Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly onerous when outsourcing the monitoring and... View Details
      Keywords: Crime and Corruption; Decision Choices and Conditions; Corporate Accountability; Governance Compliance; Policy; Management Practices and Processes; Demand and Consumers; Market Design; Market Entry and Exit; Market Transactions; Service Delivery; Service Operations; Business Processes; Organizational Structure; Performance Effectiveness; Performance Expectations; Practice; Transportation; Transportation Industry; Service Industry; United States; New York (state, US)
      Citation
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      Pierce, Lamar, and Michael W. Toffel. "The Role of Organizational Scope and Governance in Strengthening Private Monitoring." Organization Science 24, no. 5 (September–October 2013): 1558–1584. (Winner of the NBS Research Impact on Practice Award from the Academy of Management (AOM) and Network for Business Sustainability (NBS))
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