Robert Steven Kaplan - Publications - Faculty & Research

Research Summary

Performance Management Systems

Kaplan's research on performance management systems includes further applications of strategy maps and The Balanced Scorecard for effective strategy execution. His recent research... View Details

01 Mar 2017
Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

down on recovery costs and avoid costly complications later on. View VideoProfessor Emeritus Robert Kaplan explains his research to lower health care costs and engage with practitioners. “Once you take this... View Details

Keywords: by Michael Blanding; Health

February 1999 (Revised February 2001)
Case

CAMPFIRE Program, The: Wildlife Management in Zimbabwe

By: Robert E. Kennedy and Karen Beth Kaufman

Examines an innovative, village-based management program in Zimbabwe. While the program has been quite successful, executive director Steven Kasere is concerned about the future. The program has become quite controversial in the environmental community, and the U.S.... View Details

Keywords: Programs; Financing and Loans; Environmental Sustainability; Conflict and Resolution; United States; Zimbabwe

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23 Jan 2020
Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details

Keywords: by Michael Blanding

Article

Managing Healthcare Costs and Value

By: Robert S. Kaplan, Michael E. Porter and Mark L. Frigo

Rising health care costs are a major global challenge. A number of factors contribute to this trend, including aging populations and medical technology. But an underlying and misunderstood source of health care’s escalating costs has been the inability of health care... View Details

Keywords: Health Care and Treatment; Cost; Cost Management; Cost Accounting; Health Industry

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09 Jun 2009
Research Event

Business Summit: Enterprise Risk Management

measurements for risk management and making managers accountable for these measures. Professor Robert S. Kaplan began the session by providing his perspective on why risk management plays an important role... View Details

Keywords: Re: Robert S. Kaplan

24 Jan 2017
First Look

First Look at New Research: January 24, 2017

information, increased volume, or idiosyncratic volatility. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51024 February 2017 Academic Radiology Dissecting Costs of CT Study: Application of TDABC (Time-driven Activity-based Costing) in a Tertiary... View Details

Keywords: Sean Silverthorne

22 Jul 2014
First Look

First Look: July 22

Publications August 2013 hfm (Healthcare Financial Management) Improving Value with TDABC By: Kaplan, Robert S. Abstract—The article discusses the benefits of time-driven activity-based costing (TDABC) combined with outcomes measurement... View Details

Keywords: Sean Silverthorne

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

measures; 2) customers; 3) internal processes; and 4) learning and growth. Developed by HBS professor Robert S. Kaplan, chairman of the Balanced Scorecard Collaborative, and David P. Norton, co-founder with View Details

Keywords: by Martha Lagace

12 Mar 2019
First Look

New Research and Ideas, March 12, 2019

available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55802 forthcoming Journal of Medical Economics Time-Driven Activity-Based Cost Analysis for Outpatient Anticoagulation Therapy: Direct Costs in a Primary Care Setting with Optimal Performance... View Details

Keywords: Dina Gerdeman

12 Apr 2004
Research & Ideas

Operations and the Competitive Edge

Obstacles facing companies in today's hyper-competitive global markets are seemingly more complex than ever, to the point that managers must rethink many of the basic principles of good operations management, says Robert Hayes. In a new... View Details

Keywords: by Martha Lagace

09 Jan 2007
First Look

First Look: January 9, 2007

crisis), they are relieved to find their superiors more tolerant of their questions and mistakes than they had expected. Purchase this article: http://www.hbsp.harvard.edu/b02/en/common/item_detail.jhtml?id=R0701D What to Ask the Person in the Mirror Author:Robert S.... View Details

Keywords: Martha Lagace

13 Nov 2018
First Look

New Research and Ideas, November 13, 2018

immigrants. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54963 Reverse the Curse of the Top-5 By: Kaplan, Robert S. Abstract—The past 40 years has seen a large increase in the number of articles submitted to... View Details

Keywords: Dina Gerdeman

09 Nov 2010
First Look

First Look: November 9, 2010

paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1638429 Accounting Scholarship That Advances Professional Knowledge and Practice Author:Robert S. Kaplan Abstract Recent accounting scholarship has used statistical analysis on... View Details

Keywords: Sean Silverthorne

16 Dec 2014
First Look

First Look: December 16

Michael E., and Robert S. Kaplan Abstract—Improving provider incentives and reimbursement must become a central component in health care reform. Reimbursement through bundled payments-a single payment that... View Details

Keywords: Sean Silverthorne

22 Mar 2016
First Look

March 22, 2016

not follow through with an action. When commitment choices are made public rather than kept private, we find significantly higher uptake rates. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50191 Risk Management—The Revealing Hand By: Kaplan,... View Details

Keywords: Sean Silverthorne

Article

How Not to Cut Health Care Costs

By: Robert S. Kaplan and Derek A. Haas

Health care providers in much of the world are trying to respond to the tremendous pressure to reduce costs—but evidence suggests that many of their attempts are counterproductive, raising costs and sometimes decreasing the quality of care. Using evidence from field... View Details

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January 2017 (Revised December 2017)
Case

Carmichael Roberts: To Create a Private Equity Firm?

By: Steven Rogers and Kenneth J. Cooper

Carmichael Roberts, a rare African-American venture capitalist, considered leaving his general partnership in a private equity firm near Boston and setting up his own in 2015. He weighed whether the timing was right, with the economy still not fully recovered from the... View Details

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January 2007 (Revised January 2008)
Case

Amanco: Developing the Sustainability Scorecard

By: Robert S. Kaplan and Ricardo Reisen de Pinho

Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental, and social performance. The owners and senior executive team of Amanco, a producer of plastic pipe and complete water... View Details

Keywords: Balanced Scorecard; Measurement and Metrics; Corporate Social Responsibility and Impact; Environmental Sustainability; Social Issues; Strategy; Construction Industry; Industrial Products Industry; Latin America; Brazil

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Other Article

Sustainable Strategies and Net-Zero Goals

By: Mark L. Frigo, Robert S. Kaplan and Karthik Ramanna

In a recent Harvard Business Review article, Kaplan and Ramanna describe a rigorous approach, the E-liability method, for companies’ ESG reporting, especially as it pertains to GHG emissions measurements. They argue that the current standards for measuring... View Details

Keywords: Measurement; Sustainability; Net-zero Emissions; Environmental Sustainability; Integrated Corporate Reporting; Measurement and Metrics; Strategy

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