Publications

December 2003 (Revised April 2004)
Case

Blockbuster Inc. & Technological Substitution (C): The Internet Changes the Game

Investigates how the rise of the Internet as a vehicle for renting and buying movies has disrupted the video rental industry and how market leader Blockbuster Inc. can and should respond to these developments. Explores how the emergence of e-commerce affects the degree... View Details

Keywords: Organizational Change and Adaptation; Risk and Uncertainty; Decisions; Technological Innovation; Competition; Change Management; Service Industry; Motion Pictures and Video Industry

2016
Working Paper

An Evaluation of Compensation Benchmarking Peer Groups Based on Mutual Peer-Designating Behaviors

By: Jee Eun Shin

In this paper, I argue that firms mutually recognizing each other as compensation benchmarking peers constitute viable competitors in the same CEO labor market, and that non-mutual peer relationships can serve as a tool to evaluate firms’ executive compensation... View Details

Keywords: Executive Compensation

SSRN

31 Dec 2018
News

Independent bookstores are thriving, but a threat looms

June 2013
Case

Olympic Rent-A-Car U.S.: Customer Loyalty Battles

By: John Deighton and James T. Kindley

The marketing and operations managers for Olympic Rent-A-Car meet to decide how to respond to changes in the loyalty rewards program at the market-leading competitor. The competitor's program gives awards based on dollars spent instead of days rented and eliminates... View Details

Keywords: Customer Relationship Management; Competitive Strategy; Marketing; Operations; Auto Industry; Service Industry

25 Jul 2012
News

At Harvard's Arthur Rock Center, Entrepreneurship is the Avenue That Lets Students Chase Their Dreams

29 Jul 2011
News

Debt Ceiling Battle Will Cost Homeowners Big Time

08 Sep 2016
News

Airbnb Plans To Fight Racism With Diversity. But Will It Be Enough?

21 May 2024
Cold Call Podcast

The Importance of Trust for Managing through a Crisis

Keywords: Re: Sandra J. Sucher; Tourism

02 May 2014
Working Paper Summaries

Profits and Economic Development

Keywords: by Dan Schwab & Eric Werker

September 1986 (Revised April 1990)
Case

Mueller-Lehmkuhl GmbH

Mueller-Lehmkuhl sells apparel fasteners and rents attaching machines. It views these two products as effectively a single item and prices them accordingly, the fasteners at high profit and its attaching machines at a loss. The cost system allocates the cost of the... View Details

Keywords: Cost Accounting; Profit; Manufacturing Industry; Apparel and Accessories Industry; Japan; Germany

21 Oct 2014
First Look

First Look: October 21

attractive to both consumers and merchants, while trying to accelerate deployment at reasonable cost. Purchase this case: http://hbr.org/product/Pivots-and-Incentives-at-/an/915001-PDF-ENG Harvard Business School Case 815-055 Rent the... View Details

Keywords: Sean Silverthorne

06 Aug 2019
Video

Tackling the housing crisis one renovation at a time

31 Jan 2023
Cold Call Podcast

Addressing Racial Discrimination on Airbnb

Keywords: Web Services

09 Sep 2016
News

Airbnb Adopts Rules to Fight Discrimination by Its Hosts

September 2017 (Revised March 2018)
Case

Great Lakes Banking Group: Data Management

By: Shane Greenstein and Christine Snively

In May 2016, Michael Rechtin, an expert in international data center law, advised global financial services firm Great Lakes Banking Group (GLBG) on its plans to upgrade its data centers. The bank’s data processing and storage systems were in need of an update, and... View Details

Keywords: Information Infrastructure; Infrastructure; Operations; Information Management