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  • December 1996 (Revised July 2002)
  • Background Note

Note on Marketing and the Internet

By: John A. Deighton, Alison Berkley and John Barabino
The World Wide Web is new, a comprehensive marketing environment. It is a medium for direct marketing, for retailing and distribution, for the delivery of service and product elements, for marketing research, and even for posting and testing prices. This note explores... View Details
Keywords: Marketing; Internet and the Web; Digital Marketing
Citation
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Deighton, John A., Alison Berkley, and John Barabino. "Note on Marketing and the Internet." Harvard Business School Background Note 597-037, December 1996. (Revised July 2002.)

    Better, Simpler Strategy: A Value-Based Guide to Exceptional Performance

    Get to better, more effective strategy.

    In nearly every business segment and corner of the world economy, the most successful companies dramatically outperform their rivals. What is their secret? In "Better, Simpler Strategy," Harvard... View Details
    • March 1999 (Revised May 1999)
    • Case

    Network Associates: Securing the Internet

    By: Debora L. Spar
    Follows one company's path through the uncharted terrain of government regulation and the Internet. In March 1998, Network Associates announced it would begin selling powerful encryption software from its Dutch subsidiary. Such a move looked to the U.S. government like... View Details
    Keywords: Internet and the Web; Information Technology Industry; Information Technology Industry; Information Technology Industry; United States
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    Spar, Debora L., and Jennifer Burns. "Network Associates: Securing the Internet." Harvard Business School Case 799-087, March 1999. (Revised May 1999.)
    • December 1998
    • Supplement

    Air Products' Internet Strategy, Video

    By: F. Warren McFarlan
    Keywords: Internet and the Web; Strategy; Aerospace Industry
    Citation
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    McFarlan, F. Warren. "Air Products' Internet Strategy, Video." Harvard Business School Video Supplement 399-515, December 1998.
    • March 2002
    • Case

    AOL, Cisco, Yahoo!: Building the Internet Commons

    By: James E. Austin
    Since the spring of 2001, AOL, Cisco, and Yahoo! had collaborated on ways to improve the effectiveness of using the Internet to benefit society. Each company considered itself strongly committed to philanthropy, making significant charitable donations, and fostering a... View Details
    Keywords: Internet and the Web; Philanthropy and Charitable Giving; Business and Community Relations; Information Technology Industry; Information Technology Industry
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    Austin, James E. "AOL, Cisco, Yahoo!: Building the Internet Commons." Harvard Business School Case 302-088, March 2002.
    • 16 May 2000
    • Research & Ideas

    Getting the Message: How the Internet is Changing Advertising

    last December, believes that "the real opportunity for the marketing industry lies in developing transactional-based models that enable consumer and client to work together more closely." HBS professor John A. Deighton agrees,... View Details
    Keywords: by Susan Young
    • 28 Aug 2014
    • News

    How the Internet Saved Handmade Goods

    • 1998
    • Chapter

    Developing Products for the Internet

    By: A. D. MacCormack and M. Iansiti
    Keywords: Product Development; Internet and the Web; Information Technology; Technology Industry
    Citation
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    MacCormack, A. D., and M. Iansiti. "Developing Products for the Internet." In Sense and Respond: Capturing Value in the Network Era, edited by Stephen P. Bradley and Richard L. Nolan. Boston: Harvard Business School Press, 1998.
    • September–October 1997
    • Article

    Developing Products on Internet Time

    By: A. D. MacCormack and M. Iansiti
    Keywords: Product; Internet and the Web; Manufacturing Industry
    Citation
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    MacCormack, A. D., and M. Iansiti. "Developing Products on Internet Time." Harvard Business Review 75, no. 5 (September–October 1997).
    • October 2003 (Revised January 2016)
    • Exercise

    The BCPC Internet Strategy Team: An Exercise

    By: Amy C. Edmondson and Laura Feldman
    This short fictional case forms the basis of a team decision-making exercise. The case, inspired by a real decision facing a major telecommunications company, describes a cross-functional management team convened by the CEO for the purpose of developing a... View Details
    Keywords: Groups and Teams; Decision Making; Risk and Uncertainty; Information Management; Perspective; Product Launch; Internet and the Web; Knowledge Sharing; Telecommunications Industry
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    Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: An Exercise." Harvard Business School Exercise 604-035, October 2003. (Revised January 2016.) (Six supplements available for Chris Berkowitz, Dana Jones, Jan Trow, Kim Wilson, Leslie Rhee, and Terry Maneri.)
    • March 2001 (Revised July 2001)
    • Background Note

    Making Sense of the Internet Business Landscape

    By: Lynda M. Applegate
    Discusses the shift from the industrial to the information economy from a technological, business, and societal perspective. Compares the changes we are experiencing today with the changes experienced during the shift from the agrarian to the industrial age at the turn... View Details
    Keywords: Transition; Economy; Information; Perspective; Society; Internet
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    Applegate, Lynda M. "Making Sense of the Internet Business Landscape." Harvard Business School Background Note 801-407, March 2001. (Revised July 2001.)
    • Article

    Digital Ubiquity: How Connections, Sensors, and Data Are Revolutionizing Business

    By: Marco Iansiti and Karim R. Lakhani
    When Google bought Nest, a maker of digital thermostats, for $3.2 billion just a few months ago, it was a clear indication that digital transformation and connection are spreading across even the most traditional industrial segments and creating a staggering array of... View Details
    Keywords: Digital Innovation; Digitization; Industrial Internet; Technological Innovation; Production; Competitive Strategy; Engineering; Aerospace Industry
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    Iansiti, Marco, and Karim R. Lakhani. "Digital Ubiquity: How Connections, Sensors, and Data Are Revolutionizing Business." Harvard Business Review 92, no. 11 (November 2014): 90–99.
    • 14 Jul 2014
    • News

    USA Today Goes Viral

    Keywords: digital innovation; newspaper industry; publishing; Publishing Industries (except Internet); Publishing Industries (except Internet)
    • Web

    All Industries

    Employment Data All Industries Employment Data All Industries All Industries Select an Industry to Access Additional Detail Pages: All View Details
    • 20 Mar 2015
    • News

    50 Million Users: The Making of an ‘Angry Birds’ Internet Meme

    • September 2013
    • Case

    Vogue: Defining the Culture of Fashion

    By: Anita Elberse, Joseph Ferrer, Elizabeth Gough and Victoria Katsarou
    In March 2013, Susan Plagemann, vice president and publisher of Vogue—widely regarded as the world's most influential fashion magazine, and publishing conglomerate Condé Nast's marquee title—is seeking answers to two questions. First, how she can best approach the... View Details
    Keywords: Creative Industries; Fashion; Publishing; Digital Technology; Entertainment; Product Portfolio Management; Magazines; Journals and Magazines; Internet and the Web; Change Management; Resource Allocation; Creativity; Media; Advertising; Fashion Industry; Fashion Industry; Fashion Industry
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    Elberse, Anita, Joseph Ferrer, Elizabeth Gough, and Victoria Katsarou. "Vogue: Defining the Culture of Fashion." Harvard Business School Case 514-036, September 2013.
    • 24 Sep 2001
    • Research & Ideas

    Why the Internet Doesn’t Change Everything

    As the technology wave breaks over us, some think the Internet looks to many about to wash out the established order of everything from vacation booking to the nation-state itself. But hold on a minute, Debora Spar cautions. We've seen... View Details
    Keywords: by Debora L. Spar
    • 15 Aug 2016
    • Research & Ideas

    Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

    "What I’ve said that turned out to be right will be considered obvious, and what was wrong will be humorous" —Bill Gates, The Road Ahead, 1995 In 2001, I wrote a book explaining why accelerated growth strategies created value for some View Details
    Keywords: by Thomas R. Eisenmann; Technology
    • April 2003 (Revised January 2004)
    • Case

    Music Industry and the Internet, The

    By: Bharat N. Anand and Estelle S. Cantillon
    Discusses the impact of the Internet on the music industry from 1990 through 2003. Discusses the technology, new business models, and record companies' moves. Provides the necessary background to discuss such matters as well as to assess the strategies of the five... View Details
    Keywords: Internet; Music Industry
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    Anand, Bharat N., and Estelle S. Cantillon. "Music Industry and the Internet, The." Harvard Business School Case 703-513, April 2003. (Revised January 2004.)
    • March 2009 (Revised January 2010)
    • Background Note

    The Newspaper Industry in Crisis

    By: David J. Collis, Peter W. Olson and Mary Furey
    This note is a primer on the newspaper industry, which has been in decline in the U.S. and Western Europe. The 19th century business model whereby news and editorial content was packaged and delivered to homes daily and paid for by national advertisers has been... View Details
    Keywords: Business Model; Business History; Newspapers; Disruptive Innovation; Consumer Behavior; Business Strategy; Internet; Journalism and News Industry; Journalism and News Industry; Europe; United States
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    Collis, David J., Peter W. Olson, and Mary Furey. "The Newspaper Industry in Crisis." Harvard Business School Background Note 709-463, March 2009. (Revised January 2010.)
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