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- Faculty Publications (15)
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- February 1996 (Revised November 1996)
- Case
Wainwright Industries (A): Beyond the Baldrige
By: Rosabeth M. Kanter and Norman Klein
Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in... View Details
Keywords: Quality; Customer Satisfaction; Customer Relationship Management; Ethics; Business or Company Management; Standards; Machinery and Machining; Organizational Change and Adaptation; Organizational Culture; Auto Industry; Missouri
Kanter, Rosabeth M., and Norman Klein. "Wainwright Industries (A): Beyond the Baldrige." Harvard Business School Case 396-219, February 1996. (Revised November 1996.)
- 01 Sep 2008
- News
Farming for Fuel
What happens when a group of Missouri corn farmers gets into the energy business? With consumers paying more than double for gasoline than they did a year ago, turning crops into fuel, not food, seems like a good way to go — but not so... View Details
- 07 Sep 2019
- Op-Ed
Even for Non-Believers, These Are the Next Steps on Climate Change
properties on the Ohio or Missouri rivers that flood every now and then but can be cleaned up afterwards without terminal damage. Move the mechanical systems and electrical switchgear to a high floor, evacuate residents temporarily, and... View Details
Keywords: by John Macomber
- March 2004 (Revised April 2006)
- Case
St. Louis: Inner-City Economic Development
By: Michael E. Porter, Anne S. Habiby and Joanne Lasala
Describes the history and challenges of the economically distressed inner city areas of St. Louis, a major U.S. metropolitan area. Profiles regional and inner city economics and describes a new effort by community leaders to develop and implement a strategy to... View Details
Keywords: Strategy; Leading Change; Urban Development; Problems and Challenges; Public Administration Industry; Saint Louis
Porter, Michael E., Anne S. Habiby, and Joanne Lasala. "St. Louis: Inner-City Economic Development." Harvard Business School Case 704-492, March 2004. (Revised April 2006.)
- May 2024
- Supplement
Forest Park Capital (A)
By: Richard S. Ruback and Royce Yudkoff
During the Covid-19 Pandemic in 2020, Betsy Harbison formed the search fund Forest Park Capital with the intention of purchasing a small business. The case conveys the details of Betsy’s final decision at the terminus of her search, between a software company... View Details
Keywords: Search Fund; Entrepreneurship Through Acquisition; Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Business or Company Management; Problems and Challenges; Tourism Industry; Web Services Industry; North America; Missouri
Ruback, Richard S., and Royce Yudkoff. "Forest Park Capital (A)." Harvard Business School Multimedia/Video Supplement 224-719, May 2024.
- (Revised May 2024)
- Teaching Note
Lyric Dinner Theater (A) and (B)
By: Richard G. Hamermesh, Jim Sharpe and Noah Fisher
This teaching note is associated with HBS cases 813-043 and 813-044. View Details
- March 2007 (Revised April 2011)
- Case
Madam C.J. Walker: Entrepreneur, Leader, and Philanthropist
By: Nancy F. Koehn, Anne Dwojeski, William Grundy, Erica Helms and Katherine Miller
Madam C. J. Walker, who has been credited as the first self-made African-American woman millionaire, created a hair-care empire after years spent as a laundress in St. Louis, Missouri. Decades before the Civil Rights movement, her company gave employment to thousands... View Details
Keywords: Leadership; Business History; Race; Corporate Social Responsibility and Impact; Entrepreneurship; Personal Development and Career; Gender; Philanthropy and Charitable Giving; Saint Louis
Koehn, Nancy F., Anne Dwojeski, William Grundy, Erica Helms, and Katherine Miller. "Madam C.J. Walker: Entrepreneur, Leader, and Philanthropist." Harvard Business School Case 807-145, March 2007. (Revised April 2011.)
- Web
Bibliography - The Art of American Advertising
Columbia: University of Missouri Press, 1987. Laird, Pamela Walker. Advertising Progress: American Business and the Rise of Consumer Marketing . Baltimore: John Hopkins University Press, 1998. Lears, Jackson. Fables of Abundance: A... View Details
- 26 Nov 2001
- Research & Ideas
Manager or Mentor? Why You Must Be Both
saying odd things such as, "Gee, I've never had a black professor before." One day, another of the older professors took him aside. "This person was different from me in every dimension you can imagine," said Thomas. "Including having a... View Details
Keywords: by Martha Lagace
- July 2024
- Case
Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones
By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; Artificial Intelligence; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Digital Strategy; Financial Services Industry; St. Louis; Missouri; United States; Canada
Cohen, Lauren, Richard Ryffel, Grace Headinger, and Sophia Pan. "Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones." Harvard Business School Case 225-009, July 2024.
- Web
Harvard Business School
worked in Kansas City, Missouri where he oversaw an experimental summer project for Gordon T. Beaham III (HBS '58). The project, Black Light, Inc., produced comic strips for a television cartoon series marketed for Black children. 16... View Details
- 01 Mar 2007
- News
The Winning Season
Zimbalist in a Post-Dispatch opinion piece. Some of the funding was contributed in land and a long-term loan from St. Louis County; the State of Missouri threw in $48 million for infrastructure improvements around the new site. Critics... View Details
- 01 Mar 2025
- News
Alumni and Faculty Books
self-care, finances, and more. Chasing the Shadow: Mickey Marcus’s 200 days of Destiny By Steven L. Ossad (MBA 1976) University of Missouri The life of David “Mickey” Marcus, the US Army colonel who became Israel’s first military general,... View Details
- 01 Jun 2014
- News
Screen Saver
need to maximize moviegoing to Hollywood blockbusters and also source smaller movies that appeal to our diverse audiences throughout the year," says Frank, who cites Lopez's "incredible positive energy and vision" as the key reason for her family's relocation to View Details
- Web
Seen and Unseen | Baker Library | Bloomberg Center | Harvard Business School
in advertising: Some moral issues.” Journal of Business Ethics 12: 323–30. Jay, Robert. 1987. The Trade Card in Nineteenth-century America . Columbia: University of Missouri Press. McNamara, Brooks. 1971. “The Indian Medicine Show.”... View Details
- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
Bradley: America’s GI General, 1893-1981 by Steven L. Ossad (MBA 1976) University of Missouri When Omar Nelson Bradley began his military career more than a century ago, the army rode horses into combat and had less than 200,000 men. No... View Details
- 25 Jan 2016
- Working Paper Summaries