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- All HBS Web (386)
- Faculty Publications (111)
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- 13 Sep 2011
- First Look
First Look: September 13
and increase earnings management and CEO compensation following these board appointments. Read the paper: http://www.people.hbs.edu/lcohen/pdffiles/malcofrazIII.pdf Paying to Be Nice: Consistency and Costly Prosocial Behavior Authors:Ayelet Gneezy, Alex Imas, Amber... View Details
Keywords: Sean Silverthorne
- 12 Jun 2012
- First Look
First Look: June 12
Self-Knowledge, Unconscious Thought, and Decision Making Authors:Maarten W. Bos and Ap Dijksterhuis Publication:In Handbook of Self-Knowledge, edited by Simine Vazire and Timothy D. Wilson. Guilford Press, 2012 Abstract An abstract is... View Details
Keywords: Sean Silverthorne
- 27 Sep 2011
- First Look
First Look: September 27
Structures Authors:Ranjay Gulati and Maxim Sytch Publication:In Palgrave Encyclopedia of Strategic Management/em>, edited by D. Teece and M. Augier. Palgrave Macmillan, forthcoming Abstract During the last three decades, research in... View Details
Keywords: Sean Silverthorne
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- January 2021
- Article
COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action
By: Kevin M. Kniffin, Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley V. Whillans, Michael P. Wilmot and Mark van Vugt
The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work... View Details
Keywords: COVID-19; Work; Work From Home (WFH); Pandemics; Health Pandemics; Employees; Working Conditions; Organizational Change and Adaptation
Kniffin, Kevin M., Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley V. Whillans, Michael P. Wilmot, and Mark van Vugt. "COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action." American Psychologist 76, no. 1 (January 2021): 63–77.
- 1998
- Book
Competing by Design: The Power of Organizational Architectures
By: D. Nadler and Michael Tushman
Keywords: Organizational Design
Nadler, D., and Michael Tushman. Competing by Design: The Power of Organizational Architectures. NY: Oxford University Press, 1998.
- 1985
- Book
Human Resource Management: A General Manager's Perspective: Text and Cases
By: Michael Beer, Bert Spector, Paul Lawrence, D. Q. Mills and Richard Walton
Beer, Michael, Bert Spector, Paul Lawrence, D. Q. Mills, and Richard Walton. Human Resource Management: A General Manager's Perspective: Text and Cases. New York: Free Press, 1985.
- November 2020
- Case
Guild Education: Unlocking Opportunity for America's Workforce
By: William A. Sahlman, Michael D. Smith, Nicole Tempest Keller and Alpana Thapar
Founded in 2015, Guild Education is an education marketplace that connects employers and universities to provide employees with ‘education as a benefit.’ The Denver-based company is transforming traditional tuition assistance programs by facilitating direct payment by... View Details
Keywords: Education; Digital Platforms; Information Technology; Employees; Social Enterprise; Education Industry; Technology Industry; Colorado
Sahlman, William A., Michael D. Smith, Nicole Tempest Keller, and Alpana Thapar. "Guild Education: Unlocking Opportunity for America's Workforce." Harvard Business School Case 821-050, November 2020.
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
doctoral student Julia Adler-Milstein, Harvard School of Public Health professor Sara Singer, and HBS professor Michael W. Toffel examine this question in a hospital setting. Conceptual Foundations of the Balanced Scorecard This article... View Details
Keywords: by Staff
- February 2001
- Case
McLean Watson/Media Synergy Inc. (A1): John Eckert
By: Carin-Isabel Knoop, Michael D. Watkins and Cate Reavis
Knoop, Carin-Isabel, Michael D. Watkins, and Cate Reavis. "McLean Watson/Media Synergy Inc. (A1): John Eckert." Harvard Business School Case 801-033, February 2001.
- June 2003
- Article
A Dynamic Model of Top Management Team Effectiveness: Managing Unstructured Task Streams
By: A. Edmondson, Michael A. Roberto and Michael Watkins
Edmondson, A., Michael A. Roberto, and Michael Watkins. "A Dynamic Model of Top Management Team Effectiveness: Managing Unstructured Task Streams." Leadership Quarterly 14, no. 3 (June 2003): 297–325.
- March 1994
- Supplement
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)
By: Roy D. Shapiro and Michael D. Watkins
Supplements the (A) case. View Details
Keywords: Telecommunications Industry
Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)." Harvard Business School Supplement 694-077, March 1994.
- October 1993 (Revised July 1997)
- Case
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
By: Roy D. Shapiro and Michael D. Watkins
AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement... View Details
Keywords: Customer Satisfaction; Policy; Compensation and Benefits; Performance Evaluation; Quality; System; Telecommunications Industry
Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)." Harvard Business School Case 694-047, October 1993. (Revised July 1997.)
- 03 Jan 2017
- Research & Ideas
5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)
I'll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders by Todd Rogers, Katherine L. Milkman, and Max H. Bazerman. If you have resolved to exercise more, try ignoring what your peers are doing. Harvard Business... View Details
Keywords: by Carmen Nobel
- 2008
- Book
Predictable Surprises
By: Max Bazerman and Michael D. Watkins
Most events that catch us by surprise are both predictable and preventable, but we consistently miss (or ignore) the warning signs. This book shows why such "predictable surprises" put us all at risk, and shows how we can understand, anticipate, and prevent them before... View Details
Keywords: Decision Choices and Conditions; Forecasting and Prediction; Leadership; Risk and Uncertainty; Behavior
Bazerman, Max, and Michael D. Watkins. Predictable Surprises. Paperback ed. Harvard Business School Press, 2008.
- February 2001
- Case
McLean Watson/Media Synergy Inc. (A2): Paul Chen
By: Carin-Isabel Knoop, Michael D. Watkins and Cate Reavis
Knoop, Carin-Isabel, Michael D. Watkins, and Cate Reavis. "McLean Watson/Media Synergy Inc. (A2): Paul Chen." Harvard Business School Case 801-034, February 2001.
- March 2003
- Article
Predictable Surprises: The Disasters You Should Have Seen Coming
By: Michael D. Watkins and Max H. Bazerman
Watkins, Michael D., and Max H. Bazerman. "Predictable Surprises: The Disasters You Should Have Seen Coming." Harvard Business Review 81, no. 3 (March 2003). (Reprinted in H. Balanoff (Ed.), Public Administration, McGraw-Hill, 2004.)
- 1993
- Working Paper
Strategies for Managing a Project Portfolio
By: Michael D. Watkins and Kim B. Clark
- February 2001
- Case
McLean Watson/Media Synergy Inc. (B)
By: Carin-Isabel Knoop, Michael D. Watkins and Cate Reavis
Knoop, Carin-Isabel, Michael D. Watkins, and Cate Reavis. "McLean Watson/Media Synergy Inc. (B)." Harvard Business School Case 801-035, February 2001.
- 20 Feb 2008
- First Look
First Look: February 20, 2008
behavioral finance. Predictable Surprises Authors:Max Bazerman and Michael D. Watkins Publication:Harvard Business School Press, forthcoming, paperback edition Abstract Most... View Details
Keywords: Martha Lagace