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  • All HBS Web  (6,064)
    • People  (8)
    • News  (1,101)
    • Research  (4,236)
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  • January 1989
  • Background Note

Managing Information Technology: System Development

By: James I. Cash Jr. and Thomas H. Davenport
Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system... View Details
Keywords: Design; Information Technology; System
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Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: System Development." Harvard Business School Background Note 189-132, January 1989.
  • November 1990 (Revised January 1991)
  • Background Note

Rethinking the Role of Systems in Controlling Strategy

By: Robert L. Simons
Keywords: System; Strategy
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Simons, Robert L. "Rethinking the Role of Systems in Controlling Strategy." Harvard Business School Background Note 191-091, November 1990. (Revised January 1991.)
  • November 2016 (Revised December 2016)
  • Module Note

Strategy Execution Module 7: Designing Asset Allocation Systems

By: Robert Simons
This module reading provides tools and analyses for acquiring and allocating resources. The module begins by reviewing the importance of setting strategic boundaries as a basis for asset acquisitions. Next, a distinction is made between new assets acquired to meet... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Asset Allocation Systems; Payback; Discounted Cash Flow; Internal Rate Of Return; Strategic Investments; Analyzing Acquisitions; Strategy; Capital Budgeting
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Simons, Robert. "Strategy Execution Module 7: Designing Asset Allocation Systems." Harvard Business School Module Note 117-107, November 2016. (Revised December 2016.)
  • April 1990 (Revised August 1994)
  • Case

Stouffer Yield Management System

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McKenney, James L. "Stouffer Yield Management System." Harvard Business School Case 190-193, April 1990. (Revised August 1994.)
  • March 2021
  • Article

Targeted Price Controls on Supermarket Products

By: Alberto Cavallo and Diego Aparicio
We study the impact of targeted price controls for supermarket products in Argentina from 2007 to 2015. Using web scraping, we collected daily prices for controlled and non-controlled goods and measured the differential effects on inflation, product availability, and... View Details
Keywords: Prices; Controls; Price Dispersion; Economics; Price; Cost Management; Goods and Commodities; Retail Industry; Argentina
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Cavallo, Alberto, and Diego Aparicio. "Targeted Price Controls on Supermarket Products." Review of Economics and Statistics 103, no. 1 (March 2021): 60–71.
  • September 2016 (Revised March 2017)
  • Module Note

Strategy Execution Module 3: Using Information for Performance Measurement and Control

By: Robert Simons
This module reading explains how managers use information to control critical business processes and outcomes. The analysis begins by illustrating how managers use information to communicate goals and track performance. Then the focus turns to the choices that managers... View Details
Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Organization Process; Feedback Model; Innovation; Uses Of Information; Big Data; Benchmarking; Decision Making; Information; Performance Evaluation; Analytics and Data Science
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Simons, Robert. "Strategy Execution Module 3: Using Information for Performance Measurement and Control." Harvard Business School Module Note 117-103, September 2016. (Revised March 2017.)
  • Forthcoming
  • Article

The Effect of a System for Sharing Best Practices Within Pre-existing Peer Networks

By: Shelley Xin Li and Tatiana Sandino
Peer networks, such as enterprise social networks (ESNs), can facilitate knowledge transfer across employees. However, such systems can also lead to information overload or difficulty in finding useful information. We examine data from a natural field experiment where... View Details
Keywords: Retail; Best Practices; Enterprise Social Media; Management Accounting And Control Systems; Social and Collaborative Networks; Communication Technology; Knowledge Sharing; Sales; Social Media; Retail Industry
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Li, Shelley Xin, and Tatiana Sandino. "The Effect of a System for Sharing Best Practices Within Pre-existing Peer Networks." Management Science (forthcoming).
  • 2021
  • Article

How Top Managers Use the Entrepreneurial Gap to Drive Strategic Change

By: Robert L. Simons and Antonio Davila
Prior research provides strong evidence for the association between business strategy and the design and use of management control systems. We complement this research by examining the role of management control systems in situations of strategic change. We report the... View Details
Keywords: Management Control Systems; Accountability; Strategic Change; Organization Change And Adaptation; Organizational Performance; Management Systems; Organizational Structure; Corporate Accountability; Organizational Change and Adaptation; Performance
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Simons, Robert L., and Antonio Davila. "How Top Managers Use the Entrepreneurial Gap to Drive Strategic Change." European Accounting Review 30, no. 4 (2021): 583–609.
  • February 2019
  • Technical Note

Can Multiunit Organizations Remain Agile as They Grow?

By: Tatiana Sandino
This note discusses how multiunit organizations incorporate flexibility into their management control systems, some by authorizing all or a select number of their dispersed units to make input and process decisions, some by investing in data-analytic technologies to... View Details
Keywords: Management Control Systems; Flexibility; Management Systems; Business Units; Decision Making
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Sandino, Tatiana. "Can Multiunit Organizations Remain Agile as They Grow?" Harvard Business School Technical Note 119-067, February 2019.
  • August 1994
  • Case

Higashimaru Shoyu Company, Ltd. (A): Price Control System

Illustrates how Japanese firms use profit pressures to increase efficiency. In particular, explores how pseudo profit centers create pressure on workers to increase revenues and reduce costs, and the use of semiautonomous teams in a traditional Japanese workforce. View Details
Keywords: Cost Management; Groups and Teams; Organizational Structure; Performance Efficiency; Management Systems; Japan
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Cooper, Robin. "Higashimaru Shoyu Company, Ltd. (A): Price Control System." Harvard Business School Case 195-050, August 1994.
  • September 1995
  • Article

The New Management System

By: D. Q. Mills
Keywords: Management
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Mills, D. Q. "The New Management System." European Management Journal 13, no. 3 (September 1995): 251–256.

    Levers of Control

    Based on a ten-year examination of control systems in over 50 U.S. businesses, this book broadens the definition of control and establishes a critical bridge between the disciplines of strategy and accounting and control. In addition to the more traditional diagnostic... View Details
    • 2015
    • Chapter

    Optimal Process Control of Symbolic Transfer Functions

    By: Christopher Griffin and Elisabeth Paulson
    Transfer function modeling is a standard technique in classical Linear Time Invariant and Statistical Process Control. The work of Box and Jenkins was seminal in developing methods for identifying parameters associated with classical (r, s, k) transfer functions.... View Details
    Keywords: Transfer Functions; Markov Processes; Stochastic Models; Process Control; Research; Information Technology
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    Griffin, Christopher, and Elisabeth Paulson. "Optimal Process Control of Symbolic Transfer Functions." In Proceedings of the 10th International Workshop on Feedback Computing. IEEE, 2015.
    • Forthcoming
    • Article

    What Board-level Control Mechanisms Changed in Banks Following the 2008 Financial Crisis? A Descriptive Study

    By: Shelly Li, Shivram Rajgopal, Suraj Srinivasan and Forester Wong
    Following the 2008 financial crisis, the Financial Crisis Inquiry Commission (FCIC) identified major shortcomings in bank board governance, contributing to systemic risk management failures. This study adapts a management control framework and empirically examines... View Details
    Keywords: Banks; Board Of Directors; Financial Crisis; Management Control; Risk Management; Change Management
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    Li, Shelly, Shivram Rajgopal, Suraj Srinivasan, and Forester Wong. "What Board-level Control Mechanisms Changed in Banks Following the 2008 Financial Crisis? A Descriptive Study." Accounting, Organizations and Society (forthcoming).
    • June 2009 (Revised April 2017)
    • Teaching Note

    Merck: Managing Vioxx (A)-(G)

    By: Robert Simons and Natalie Kindred
    Teaching Note for [109080], [109081], [109082], [109083], [109084], [109085], and [109086]. View Details
    Keywords: Management Control Systems; Strategy And Execution; Crisis Management; Risk; Core Values; Pharmaceutical Industry
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    Simons, Robert, and Natalie Kindred. "Merck: Managing Vioxx (A)-(G)." Harvard Business School Teaching Note 109-087, June 2009. (Revised April 2017.)
    • August 1982 (Revised June 1985)
    • Background Note

    Note on Management Control Systems, Introduction

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    Dearden, John. "Note on Management Control Systems, Introduction." Harvard Business School Background Note 183-041, August 1982. (Revised June 1985.)
    • April 1987 (Revised January 1988)
    • Background Note

    Managing Information Technology: System Development Project Management

    By: Lynda M. Applegate
    Keywords: Information Technology; System; Projects; Management
    Citation
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    Applegate, Lynda M. "Managing Information Technology: System Development Project Management." Harvard Business School Background Note 187-149, April 1987. (Revised January 1988.)
    • 1999
    • Book

    Design of Cost Management Systems

    By: Robin Cooper and Robert S. Kaplan
    Keywords: Management Systems; Cost Management
    Citation
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    Cooper, Robin, and Robert S. Kaplan. Design of Cost Management Systems. 2nd ed. Upper Saddle River, NJ: Prentice Hall, 1999.
    • 1987
    • Article

    Accounting Control Systems and Business Strategy: An Empirical Analysis

    By: R. Simons
    Keywords: Accounting; System; Business Strategy
    Citation
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    Simons, R. "Accounting Control Systems and Business Strategy: An Empirical Analysis." Accounting, Organizations and Society 12, no. 4 (1987): 357–374.
    • Article

    Managing Information Systems by Committee

    By: R. L. Nolan
    Keywords: Information; System; Groups and Teams
    Citation
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    Nolan, R. L. "Managing Information Systems by Committee." Harvard Business Review 60, no. 4 (July–August 1982).
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