Publications

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

isolating at home, the remaining workers asked for KN95 masks, better testing protocols, and the right to turn away illegally unmasked customers. These requests were flatly refused—a surprising response from a company whose founder, View Details

Keywords: by Michael Beer

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

systemic—physician training model, says Robert Huckman, one of Pany’s doctoral advisors and the Howard Cox Faculty Chair at the HBS Health Care Initiative. “This research shows that specialists achieve better patient ratings when they... View Details

Keywords: by Rachel Layne; Health

1998
Book

Smart Choices: A Practical Guide to Making Better Decisions

By: John S. Hammond, Ralph L. Keeney and Howard Raiffa

Keywords: Decision Choices and Conditions; Decision Making; Information

Find at Harvard

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

conflict. Roosevelt replaced Stevens with Colonel George Washington Goethals. Goethals was a cold, withdrawn man of many prejudices, including ones both common and uncommon for the time. He disdained blacks and loathed obese people, with the exception of William View Details

Keywords: by Sarah Jane Gilbert; Transportation

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

starting with recruiting. “We’re very clear that in an interview, and just in general, one of our core beliefs is be yourself,” Wallace says. Relatedly, the company places a strong emphasis on inclusivity. As COO Molly Howard notes,... View Details

Keywords: by Ranjay Gulati

04 Aug 2003
Research & Ideas

Shackleton: An Entrepreneur of Survival

both in "big L" leadership contexts, and, as HBS Dean Kim Clark says, in "small l" leadership roles. Q: Was Shackleton an entrepreneur? If so, how? A: There's a definition of entrepreneurship that HBS's Howard... View Details

Keywords: by Martha Lagace

June 2013 (Revised July 2017)
Case

Angus Cartwright IV

By: Kenneth J. Hatten, William J. Poorvu, Howard H. Stevenson, Arthur I Segel and John H. Vogel, Jr.

Judy and John DeRight, looking to diversify their investment portfolios, have retained Angus Cartwright, Jr. to identify prospective real estate acquisitions. Mr. Cartwright has four potential properties that he feels merit an in-depth financial analysis. The case... View Details

Keywords: Acquisition; Cash Flow; Investment Return; Investment Portfolio; Taxation; Balanced Scorecard; Valuation

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

getting honest feedback from their colleagues are essential elements of becoming authentic leaders. That’s what Starbucks’ Howard Schultz did in coping with the severe challenges of his youth. It is also what made the difference for Steve... View Details

Keywords: by Bill George

December 2012 (Revised January 2015)
Technical Note

Early Career LBOs Using the Search Fund Model

By: Howard Stevenson, Michael Roberts and Jim Sharpe

The funded search model is one alternative for individuals who, at some point in their career, want to run their own companies. This note looks at the funded search, as a means to entrepreneurship through acquisition and describes the path to buy and run a business... View Details

Keywords: Search Funds; Search; Entrepreneurial Finance; Investor Behavior; Career Planning; Entrepreneurial Management; Fundraising; Negotiation; Entrepreneurship; Capital Structure; Borrowing and Debt; Personal Development and Career; Private Ownership; Acquisition; Finance; Leveraged Buyouts

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

citizens," in the words of Howard Gardner's recent book, Truth, Beauty, and Goodness Reframed, who watch out not only for numero uno but for the wider public as well. There is no better example of what it really takes to be a... View Details

Keywords: by Mitch Maidique

November 2018 (Revised April 2019)
Case

Nike: Changing the Sneakers Game

By: Anita Elberse, Bryce Aiken and Howard Johnson

“Our goal is to be the kind of start-up that would terrify Nike—if Nike didn’t already own us.” Ron Faris, general manager of S23NYC, a Manhattan-based digital studio owned by sports apparel giant Nike, is on the phone with Adam Sussman, Nike’s chief digital officer.... View Details

Keywords: Digital Technology; Apparel; Fashion; Superstar; Innovation; General Management; Mobile and Wireless Technology; Strategy; Marketing Strategy; Innovation and Invention; Management; Sports; Entertainment; Digital Strategy; Apparel and Accessories Industry

January 2022
Case

FIFA and The World Cup: The Future of Football

By: Anita Elberse, Oliver Band and Howard Johnson

Should FIFA host its biggest event—the FIFA World Cup—every two years instead of every four, as it has been doing since the event’s inception in the 1930s? In September 2021, Gianni Infantino, the president of the International Federation of Association Football... View Details

Keywords: Sports; Soccer; Football; Entertainment; Media; Talent Development; Globalization; Marketing; Strategy; General Management; Governance; Decision Making; Governing and Advisory Boards; Problems and Challenges; Brands and Branding; Sports Industry; Entertainment and Recreation Industry