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Show Results For
- All HBS Web
(764)
- People (1)
- News (245)
- Research (391)
- Events (2)
- Multimedia (15)
- Faculty Publications (297)
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- 21 Apr 2015
- First Look
First Look: April 21
Campaign and the Upside of CEO Activism By: Chatterji, Aaron, and Michael Toffel Abstract—When Starbucks CEO Howard Schultz asked his baristas to engage customers in a discussion about race in America, it was a clear case of the growing... View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
support of founder Howard Schultz and his team in Philadelphia. Zuckerberg did not seem to rely upon the wisdom of Chief Operating Officer Sheryl Sandberg or lead board director Susan Desmond-Hellmann. Instead, he trotted out his deputy... View Details
- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
experienced burnout differently. Organizations currently comprise multiple generations of employees simultaneously and must understand how each group may view any incentives companies provide to encourage people to stay at an organization. In June, Business Insider... View Details
Keywords: by Hise Gibson and MaShon Wilson
- 24 Apr 2017
- Op-Ed
Op-Ed: Courage: The Defining Characteristic of Great Leaders
entire enterprises. The courage cohort includes Delta’s Richard Anderson, Starbucks’ Howard Schultz, Xerox’s Anne Mulcahy and Ursula Burns, Nestle’s Peter Brabeck-Letmathe, Novartis’ Dan Vasella, Tesla’s Elon Musk, Amazon’s Jeff Bezos,... View Details
- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
isolating at home, the remaining workers asked for KN95 masks, better testing protocols, and the right to turn away illegally unmasked customers. These requests were flatly refused—a surprising response from a company whose founder, View Details
Keywords: by Michael Beer
- October 1983 (Revised April 2006)
- Background Note
A Perspective on Entrepreneurship
Designed to highlight alternative concepts of good management and the need for entrepreneurship as a response to societal changes. It argues that entrepreneurship can be fostered or destroyed as a function of the administrative setting. View Details
Stevenson, Howard H. "A Perspective on Entrepreneurship." Harvard Business School Background Note 384-131, October 1983. (Revised April 2006.)
- 1998
- Book
Smart Choices: A Practical Guide to Making Better Decisions
By: John S. Hammond, Ralph L. Keeney and Howard Raiffa
Hammond, John S., Ralph L. Keeney, and Howard Raiffa. Smart Choices: A Practical Guide to Making Better Decisions. Boston: Harvard Business School Press, 1998, Finnish ed. (Paperback: Broadway Books, 2002; Translations: Arabic, Chinese, Danish, Dutch, German, Italian, Japanese, Korean, Portuguese, Slovene, Spanish, Swedish, Turkish.)
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
conflict. Roosevelt replaced Stevens with Colonel George Washington Goethals. Goethals was a cold, withdrawn man of many prejudices, including ones both common and uncommon for the time. He disdained blacks and loathed obese people, with the exception of William View Details
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
systemic—physician training model, says Robert Huckman, one of Pany’s doctoral advisors and the Howard Cox Faculty Chair at the HBS Health Care Initiative. “This research shows that specialists achieve better patient ratings when they... View Details
- 04 Aug 2003
- Research & Ideas
Shackleton: An Entrepreneur of Survival
both in "big L" leadership contexts, and, as HBS Dean Kim Clark says, in "small l" leadership roles. Q: Was Shackleton an entrepreneur? If so, how? A: There's a definition of entrepreneurship that HBS's Howard... View Details
Keywords: by Martha Lagace
- June 2013 (Revised July 2017)
- Case
Angus Cartwright IV
By: Kenneth J. Hatten, William J. Poorvu, Howard H. Stevenson, Arthur I Segel and John H. Vogel, Jr.
Judy and John DeRight, looking to diversify their investment portfolios, have retained Angus Cartwright, Jr. to identify prospective real estate acquisitions. Mr. Cartwright has four potential properties that he feels merit an in-depth financial analysis. The case... View Details
Keywords: Acquisition; Cash Flow; Investment Return; Investment Portfolio; Taxation; Balanced Scorecard; Valuation
Hatten, Kenneth J., William J. Poorvu, Howard H. Stevenson, Arthur I Segel, and John H. Vogel, Jr. "Angus Cartwright IV." Harvard Business School Case 813-185, June 2013. (Revised July 2017.)
- November 2018 (Revised April 2019)
- Case
Nike: Changing the Sneakers Game
By: Anita Elberse, Bryce Aiken and Howard Johnson
“Our goal is to be the kind of start-up that would terrify Nike—if Nike didn’t already own us.” Ron Faris, general manager of S23NYC, a Manhattan-based digital studio owned by sports apparel giant Nike, is on the phone with Adam Sussman, Nike’s chief digital officer.... View Details
Keywords: Digital Technology; Apparel; Fashion; Superstar; Innovation; General Management; Mobile and Wireless Technology; Strategy; Marketing Strategy; Innovation and Invention; Management; Sports; Entertainment; Digital Strategy; Apparel and Accessories Industry
Elberse, Anita, Bryce Aiken, and Howard Johnson. "Nike: Changing the Sneakers Game." Harvard Business School Case 519-039, November 2018. (Revised April 2019.)
- December 2012 (Revised January 2015)
- Technical Note
Early Career LBOs Using the Search Fund Model
By: Howard Stevenson, Michael Roberts and Jim Sharpe
The funded search model is one alternative for individuals who, at some point in their career, want to run their own companies. This note looks at the funded search, as a means to entrepreneurship through acquisition and describes the path to buy and run a business... View Details
Keywords: Search Funds; Search; Entrepreneurial Finance; Investor Behavior; Career Planning; Entrepreneurial Management; Fundraising; Negotiation; Entrepreneurship; Capital Structure; Borrowing and Debt; Personal Development and Career; Private Ownership; Acquisition; Finance; Leveraged Buyouts
Stevenson, Howard, Michael Roberts, and Jim Sharpe. "Early Career LBOs Using the Search Fund Model." Harvard Business School Technical Note 813-119, December 2012. (Revised January 2015.)
- November 1985 (Revised November 1987)
- Case
R&R
Outlines alternative mechanisms for getting into business. Shows the means by which an experienced entrepreneur can gain control over the necessary resources in order to lower the fixed costs of business entry. Provides a mechanism for discussing the role of... View Details
- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
getting honest feedback from their colleagues are essential elements of becoming authentic leaders. That’s what Starbucks’ Howard Schultz did in coping with the severe challenges of his youth. It is also what made the difference for Steve... View Details
Keywords: by Bill George
- 04 Feb 2002
- Research & Ideas
How a Juicy Brand Came Back to Life
celebrity known to her fans as the Snapple Lady. She chatted on-air with Oprah Winfrey and David Letterman, made appearances at retail stores, and accepted Snapple drinkers' invitations to sleep-overs, bar mitzvahs, and proms. On the radio, the brand grew by sponsoring... View Details
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
growing pains in 2007, founder Howard Schultz realized its unique customer experience was broken. The State of Customer Service LeadershipThe economic future of the country is largely in the hands of those who lead our service... View Details
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
starting with recruiting. “We’re very clear that in an interview, and just in general, one of our core beliefs is be yourself,” Wallace says. Relatedly, the company places a strong emphasis on inclusivity. As COO Molly Howard notes,... View Details
Keywords: by Ranjay Gulati
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
going in the future? A: This fairly technical chapter, mainly written for scholars and specialists, is Jim's current take on the field increasingly referred to as "negotiation analysis" that was pioneered by HBS emeritus professor View Details
Keywords: by Martha Lagace
- 06 Jul 2011
- Research & Ideas
Are You a Level-Six Leader?
citizens," in the words of Howard Gardner's recent book, Truth, Beauty, and Goodness Reframed, who watch out not only for numero uno but for the wider public as well. There is no better example of what it really takes to be a... View Details
Keywords: by Mitch Maidique