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Show Results For
- All HBS Web
(1,636)
- People (3)
- News (483)
- Research (849)
- Events (9)
- Multimedia (22)
- Faculty Publications (556)
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- October 1997 (Revised November 2000)
- Case
Transitional Infant Care Specialty Hospital
Transitional Infant Care Specialty Hospital (TIC) addresses the question of whether and how to maintain strategic focus in an industry that is calling increasingly for integrated service delivery. Despite providing high-quality, cost-effective care relative to... View Details
Keywords: Leadership; Marketing Strategy; Service Delivery; Health Care and Treatment; Health Industry; Pittsburgh
Gittell, Jody H., and Michelle Toth. "Transitional Infant Care Specialty Hospital." Harvard Business School Case 898-070, October 1997. (Revised November 2000.)
- April 1992 (Revised March 1993)
- Case
Brigham and Women's Hospital in 1992, The
Brigham and Women's Hospital is a highly successful teaching hospital in 1992. However, the hospital sector is undergoing a major transition and the hospital faces uncertainty about changing demographic trends, new types of competitors, and technological and scientific... View Details
Keywords: Risk and Uncertainty; Change Management; Social Entrepreneurship; Decision Making; Health Care and Treatment; Business Strategy; Education Industry; Health Industry; Massachusetts
Teisberg, Elizabeth O. "Brigham and Women's Hospital in 1992, The ." Harvard Business School Case 792-095, April 1992. (Revised March 1993.)
- July 2000 (Revised August 2005)
- Case
Deaconess-Glover Hospital (B)
Supplements the (A) case. View Details
Spear, Steven J., and John Kenagy. "Deaconess-Glover Hospital (B)." Harvard Business School Case 601-023, July 2000. (Revised August 2005.)
- May 1974 (Revised January 1980)
- Case
Turner Hospital (Administrator)
Sheldon, Alan P., and Ardis Burst. "Turner Hospital (Administrator)." Harvard Business School Case 474-216, May 1974. (Revised January 1980.)
- December 1986 (Revised August 1988)
- Case
LifeSpan Inc.: Abbott Northwestern Hospital
Raises the powerful issues of measuring marketing performance in a not-for-profit services setting. Also raises several interesting ethical issues. LifeSpan Inc., a Minneapolis based not-for-profit organization is the parent holding company of three hospitals and... View Details
Keywords: Nonprofit Organizations; Ethics; Marketing Communications; Health Care and Treatment; Service Industry; Health Industry; Minneapolis
Menezes, Melvyn A. "LifeSpan Inc.: Abbott Northwestern Hospital." Harvard Business School Case 587-104, December 1986. (Revised August 1988.)
- January 1991 (Revised March 1991)
- Case
Prepare/21 at Beth Israel Hospital (A)
In response to escalating cost pressures throughout the hospital industry, the management of Beth Israel Hospital (BI) decided to implement a productivity plan to cut their operating costs. They chose the Scanlon Plan, an employee participation and incentive program... View Details
Keywords: Nonprofit Organizations; Cost Management; Employees; Health Care and Treatment; Health Industry
Friedman, Raymond A. "Prepare/21 at Beth Israel Hospital (A)." Harvard Business School Case 491-045, January 1991. (Revised March 1991.)
- June 2001 (Revised August 2005)
- Case
Deaconess-Glover Hospital (F)
Supplements the (A) case. View Details
Spear, Steven J. "Deaconess-Glover Hospital (F)." Harvard Business School Case 601-027, June 2001. (Revised August 2005.)
- June 1978 (Revised August 1991)
- Case
Williamstown Community Hospital
Keywords: Health Industry
Herzlinger, Regina E. "Williamstown Community Hospital." Harvard Business School Case 178-226, June 1978. (Revised August 1991.)
- November 2011
- Case
Lowell General Physician Hospital Organization
By: Richard M.J. Bohmer and Natalie Kindred
This case focuses on the Alternative Quality Contract (AQC), a novel payment program designed to incentivize providers to deliver less costly, high quality health care. Under the AQC, offered by Blue Cross Blue Shield of Massachusetts, providers received a fixed-dollar... View Details
Keywords: Cost Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts
Bohmer, Richard M.J., and Natalie Kindred. "Lowell General Physician Hospital Organization." Harvard Business School Case 612-016, November 2011.
- June 2001 (Revised August 2005)
- Case
Deaconess-Glover Hospital (D)
Supplements the (A) case. View Details
Spear, Steven J. "Deaconess-Glover Hospital (D)." Harvard Business School Case 601-025, June 2001. (Revised August 2005.)
- November 2005 (Revised December 2006)
- Case
Jeanette Clough at Mount Auburn Hospital
Jeanette Clough, the CEO of Mt. Auburn Hospital, successfully leads a turnaround for the struggling local hospital. When she assumed leadership of Mt. Auburn in 1998, the hospital had recently suffered a $10 million loss. During her first six months, several members of... View Details
Keywords: Organizational Change and Adaptation; Change Management; Leading Change; Expansion; Health Care and Treatment; Business and Community Relations; Health Industry; Cambridge
Roberts, Laura Morgan, and Ayesha Kanji. "Jeanette Clough at Mount Auburn Hospital." Harvard Business School Case 406-068, November 2005. (Revised December 2006.)
- May 1981
- Case
Hospital Affiliates International, Inc. and the Hospital Management Industry
Porter, Michael E. "Hospital Affiliates International, Inc. and the Hospital Management Industry." Harvard Business School Case 381-205, May 1981.
- Fall 2005
- Article
Games Hospitals Play: Entry Deterrence in Hospital Procedure Markets
By: Leemore S. Dafny
Dafny, Leemore S. "Games Hospitals Play: Entry Deterrence in Hospital Procedure Markets." Journal of Economics & Management Strategy 14, no. 3 (Fall 2005): 513–542.
- November 2005 (Revised November 2005)
- Case
Massachusetts General Hospital and the Enbrel Royalty
By: David S. Scharfstein and Darren R. Smart
Massachusetts General Hospital is considering selling its royalty interest in Enbrel, Amgen's blockbuster drug for the treatment of rheumatoid arthritis. In assessing whether to sell, and at what price, the hospital must determine its value to a potential buyer as well... View Details
Keywords: Valuation; Price; Investment Return; Capital; Value; Revenue; Health Care and Treatment; Health Industry; Biotechnology Industry; Massachusetts
Scharfstein, David S., and Darren R. Smart. "Massachusetts General Hospital and the Enbrel Royalty." Harvard Business School Case 206-075, November 2005. (Revised November 2005.)
- November 2013 (Revised November 2014)
- Case
Infection Control at Massachusetts General Hospital
By: Robert S. Huckman and Nikolaos Trichakis
The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve operational performance, patient safety, and profitability. The new policy requires coordination between... View Details
Keywords: Safety; Organizational Change and Adaptation; Integration; Health Care and Treatment; Policy; Health Industry; Boston
Huckman, Robert S., and Nikolaos Trichakis. "Infection Control at Massachusetts General Hospital." Harvard Business School Case 614-044, November 2013. (Revised November 2014.)
- December 2019 (Revised July 2025)
- Case
Karin Vinik at South Lake Hospital (A)
By: Joseph L. Badaracco and Kim B. Clark
A newly appointed hospital CEO must decide how aggressively she should pursue a sexual harassment accusation against a long-time senior hospital executive, who was also a rival for the CEO position. View Details
Badaracco, Joseph L., and Kim B. Clark. "Karin Vinik at South Lake Hospital (A)." Harvard Business School Case 320-071, December 2019. (Revised July 2025.)
- June 2020
- Article
Evaluation of Prescription Drug Monitoring Program Integration with Hospital Electronic Health Records by US County-Level Opioid Prescribing Rates
By: A Jay Holmgren and Nate Apathy
Prescription drug monitoring programs (PDMPs) have become a widely embraced policy solution to the opioid epidemic in the US. PDMPs offer prescribers a comprehensive view of patients’ controlled substance prescription history and can be used to monitor and reduce... View Details
Keywords: Prescription Drug Monitoring Programs; PDMPs; Electronic Health Records; Hospitals; Health Care and Treatment; Information Technology; Integration; Performance Evaluation
Holmgren, A Jay, and Nate Apathy. "Evaluation of Prescription Drug Monitoring Program Integration with Hospital Electronic Health Records by US County-Level Opioid Prescribing Rates." JAMA Network Open 3, no. 6 (June 2020).
- January 2010 (Revised March 2011)
- Case
The Children's Hospital of Philadelphia: Network Strategy
By: Michael E. Porter, Carolyn Daly and Andrew Peter Dervan
In 2009 Children's Hospital of Philadelphia (CHOP) had been recognized as the best children's hospital in the country for six years in a row; but leadership saw CHOP as more than the large main campus in western Philadelphia. Beginning in the 1990s, CHOP had created a... View Details
Keywords: Communication; Health Care and Treatment; Service Delivery; Organizational Structure; Networks; Integration; Health Industry; Philadelphia
Porter, Michael E., Carolyn Daly, and Andrew Peter Dervan. "The Children's Hospital of Philadelphia: Network Strategy." Harvard Business School Case 710-463, January 2010. (Revised March 2011.)
- April 1975 (Revised May 1993)
- Case
New Hampshire-Vermont Hospitalization Service
Herzlinger, Regina E. "New Hampshire-Vermont Hospitalization Service." Harvard Business School Case 175-243, April 1975. (Revised May 1993.)