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- All HBS Web
(662)
- News (166)
- Research (384)
- Events (1)
- Multimedia (1)
- Faculty Publications (82)
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- 26 Jun 2025
- News
The Vinyl Revival
Records, an iconic music store in Austin, Texas. In this episode of Skydeck, Kelleher talks with senior editor Jen Flint about the resurgence of vinyl in the era of streaming. READ MORE Jen Flint: Why don't we start with your story? Tell... View Details
- 01 Mar 2014
- News
No Small Beer
cheese pairing of their wares. —Dan Morrell Taste Tester In his program, Daniels teaches everything from beer economics to taste and flavor. Ray Daniels's Cicerone Certification Program is aiming to build a new generation of beer experts.... View Details
- 20 Apr 2016
- News
Steps to Success
going into consulting or investment banking. What I was interested in was the grain merchandising business. His class was very popular and tough, and I loved it. Somehow it struck me—all these large companies that move giant quantities of... View Details
Keywords: Jill Radsken
- 01 Jan 2002
- News
Orin C. Smith (MBA '67)
as low-fat latte and Frappuccino(r). Starbucks, the Seattle-based company that started in 1971 as a retailer of bulk coffee, tea, and spices, is largely responsible for this new state of coffee consciousness. Today, the company operates nearly six thousand View Details
- 01 Apr 1997
- News
Facing the Music
manufacturing, which would allow a store to digitally download from a central facility any CD a customer requested and press it on the spot in a matter of minutes. "This could eliminate the need for inventories and would solve the problem... View Details
Keywords: Marguerite Rigoglioso
- 01 Mar 2017
- News
Weaving Success in India
Ramanathan Nalli (OPM 22, 1995), formerly chairman, now serves as vice chairman of the Nalli Group of Cos. Under his leadership, the company grew from one retail store in Chennai to 30 locations throughout India, selling 1.5 million saris... View Details
Keywords: April White
- 01 Oct 1996
- News
Uhlmann Award Winners Focus on French Retailer
suburb with thousands of high-quality, low-cost items under one roof. A new term -- hypermarché -- was coined to describe this phenomenon. French consumers were lured away from their traditional patronage of small, locally owned stores to... View Details
- 01 Sep 2007
- News
Riding It Out
supplements correct dosages for each horse. You can probably picture what happened next: the hasty return trip to SmartPak’s offices and the tears and bad feelings that come from cutting short a visit to the Magic Kingdom when you have three children under the age of... View Details
- 01 Mar 2006
- News
Fast Lane to Country Lane
software start-up straight out of Yale. She was running the company by the time she left for HBS in 1992. After HBS, she helped launch Open Market, an Internet start-up that made e-commerce software, where she handled both marketing and View Details
- 26 Apr 2011
- News
BioMine Strikes Gold
phone. AVA is an invitation-only shopping platform. The company addresses the gap between the growing market demand for fashion and the lack of availability of branded merchandise and e-commerce websites in the Philippines. CardSwap.ca is... View Details
- 01 Oct 1999
- News
Q & A: Jeanne P. Jackson: A New Regime at Banana Republic
generate revenue. The response - in increased direct-mail sales and in the growing number of customers who come into the store - has been terrific. What is the philosophy behind your flagship stores? The... View Details
- 01 Dec 2016
- News
The Future of Books
variety of books on sale. There is Barnes & Noble, and there are local, independent bookstores. And there is also an emerging special-markets channel: We used to never sell books to Michaels, but with the emergence of high-end coloring books, the craft View Details
- 15 Dec 2024
- News
Forward Thinking
You can ask the internet anything, but getting an answer via generative artificial intelligence consumes about 10 times more electricity than a traditional Google search. Consequently, the data centers where AI tools are trained and run are guzzling more and more... View Details
- 01 Sep 2003
- News
Incentives and Operational Excellence
common to both major corporations and mom-and-pop shops, and offered practical solutions based on his research. One case Narayanan used to illustrate his point involved a family-owned video store. Generally in the past, he said, as many... View Details
- 01 Oct 1998
- News
Supplying Demand
company's leader is justifiably proud: twelve years ago, he was minding one store - located just down Soldiers Field Road from HBS. Today, he oversees an empire of almost one thousand stores - not bad for... View Details
Keywords: Paul Michelman
- 01 Dec 2000
- News
Opening Doors: Inside the World of Museum Management
when a Philadelphia museum runs a full-page ad in the New York Times, a Boston bus is swathed in a van Gogh image, and a Chicago cab receipt invites you to visit that city's Museum of Contemporary Art. READ MORE Old Meets New: A Dinosaur Named Sue A Trusty Board View Details
- 01 Dec 1996
- News
An Entrepreneurial Journey
always-open Store 24 convenience stores. T.J. Dermot Dunphy (MBA '56) focused on perfecting the packaging elements that would make Sealed Air padded mailers as ubiquitous as the mail itself. Putting in place his environmentally friendly... View Details
- 01 Jan 2004
- News
A. G. Lafley, MBA 1977
a career as a professor. He started a Ph.D. program in medieval and Renaissance history at the University of Virginia before leaving to enlist in the U.S. Navy. After several years of running grocery and specialty stores at a U.S. base... View Details
- 01 Dec 2005
- News
One-on-One with Peter Cuneo
related merchandising licenses for toys and other consumer products. The first Marvel-produced theatrical release (Captain America is a likely subject) is scheduled to appear in summer 2008. Marvel, based in New York, with offices in... View Details
- 01 Oct 2002
- News
What's Cookin'
venture capital firm when he and his wife, Lee Bendig (whom he describes as a “foodie”), decided to open a fresh pasta retail store in 1989 with a few seats for lunchtime customers. On the first day of business, Garner recalls, “there was... View Details
Keywords: Hanna, Julia