Publications

Publications

Filter Results: (403) Arrow Down

Show Results For

← Page 4 of 403 Results →
  • June 2017 (Revised May 2019)
  • Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (B)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain founded in 1988 by brothers Marcus, Mikael and Fredrik Dahnelius. The company operated 84 stores, all company-owned, located mainly in the metropolitan areas of Sweden’s most popular cities: Stockholm, Gothemburg... View Details
Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden
Related
  • 2008
  • Chapter

I Read Playboy for the Articles: Justifying and Rationalizing Questionable Preferences

By: Zoe Chance and Michael I. Norton
When people behave in ways that might appear selfish, prejudiced or perverted, they engage in a host of strategies designed to justify questionable behavior with rational excuses: “I hired my son because he's more qualified”; “I promoted Ashley because she does a... View Details
Keywords: Decision Choices and Conditions; Ethics; Behavior; Strategy
Related
  • September 2020
  • Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Transportation Industry; Technology Industry; United States
Related
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

interpersonal disclosure of intimate information increases attraction, cost transparency by a firm increases brand attraction, in turn boosting consumer purchase interest. This relationship persists even after controlling for perceptions of price View Details
Keywords: Sean Silverthorne
  • 25 Jan 2012
  • Research & Ideas

A Few Firms Have Outsized Influence in D.C.

more likely to lobby than smaller ones. And lastly, they found that the firms that did lobby were consistent over time. For a company that lobbied in one year, for example, there was a 92 percent chance it had lobbied in the previous... View Details
Keywords: by Michael Blanding
  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

question using a unique dataset of the gender of venture capital partners’ children. First, we find strong evidence that parenting more daughters leads to an increased propensity to hire female partners by venture capital firms. Second,... View Details
Keywords: Sean Silverthorne
  • 13 Feb 2024
  • Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

information to use in hiring decisions perpetuate existing gender gaps. “How can we increase the number of talented women in the pipeline for these top positions?” Coffman asks. “And, once they are there, how do we make sure employers... View Details
Keywords: by Kara Baskin
  • 17 May 2017
  • Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

about their race ended up inadvertently hurting their chances of being considered: Employers claiming to be pro-diversity discriminated against resumes with racial references just as much as employers who didn’t mention diversity at all... View Details
Keywords: by Dina Gerdeman
  • 20 Apr 2023
  • Blog Post

Tackle the First 90 Days of Your Next Role: A 5 Step Process for Success on the Job

executed by the employee is critical. This joint process establishes and strengthens relationships, conveys transparency, and ultimately mitigates risk and maximizes success. “For the employer, key elements of a successful onboarding process include introducing new... View Details
  • 11 Apr 2023
  • Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

motivate other younger executives who will feel inspired by the possibility of promotion under your leadership. My advice is always to avoid, if possible, hiring your old cronies from previous companies before you’ve given the incumbents... View Details
Keywords: by John Quelch
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207092 Microsoft Xbox: Changing the Game? Harvard Business School Case 707-501 In September 1999, the Microsoft Xbox team was wondering which strategic choices would give it the best View Details
Keywords: Martha Lagace
  • December 2021
  • Case

Slice Labs: Creating a Fraud-free Online Insurance Platform

By: Amit Goldenberg, Max Bazerman and Ruth Page
"Slice Labs: Creating a Fraud-Free Online Insurance Platform" engages students with the challenge of how to influence other parties to not engage in fraud in the context of digital insurance. The case is centered around Slice, a digital insurance company that was... View Details
Keywords: Technology; Insurance; Digitization; Honesty; Negotiation; Fraud; Ethics; Negotiation Process; Negotiation Tactics; Negotiation Types; Social Psychology; Conflict and Resolution; Trust; Fairness; Moral Sensibility; Values and Beliefs; Crime and Corruption; Insurance Industry; Technology Industry; United States; Canada
Related
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

attend college. “I hope when business leaders hear Larry’s story, it will make them rethink hiring people like him, so we can stop limiting people’s choices and provide them with a sense of dignity and a View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 13 Jul 2016
  • HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

strategy worked. With nothing to lose, property owners doubled their chances of finding a potential renter, and Airbnb had a ready supply of homes with which it could attract customers. “Poaching customers is something all competitors do... View Details
Keywords: by Michael Blanding; Retail; Service; Transportation
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

and patenting data for 1,315 employees at the Indian R&D center of a Fortune 500 technology firm, I exploit a natural experiment where the assignment of managers for newly hired college graduates is mandated by rigid HR rules and is... View Details
Keywords: Sean Silverthorne
  • April 2019 (Revised March 2020)
  • Case

Handy: The Future of Work? (A)

By: Nien-hê Hsieh and Kieron Stopforth
Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments... View Details
Keywords: Employment; Working Conditions; Entrepreneurship; Compensation and Benefits; Internet and the Web; Ethics; Fairness; Service Industry; United States
Related
  • 03 Oct 2023
  • HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

consider cutting operational costs without cutting staff, through measures such as reducing inventories, payables, and supply chain costs. Labor expenses can be contained with hiring freezes, wage freezes, furloughs, and early retirement... View Details
Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing
  • Web

Great American Business Leaders of the 20th Century - Leadership

E. Hires Charles E. Hires Company, 1890–1918 Dee Ward Hock VISA, 1970–1984 Paul G. Hoffman Studebaker Corporation, 1935–1948 Philip B. Hofmann Johnson & Johnson Company, 1963–1973 Hale Holden Chicago,... View Details
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

consequences. In corporations, these leaders excel in regulated industries and in firms that take a process approach to innovation. The larger lesson that the military can offer the business world is that fit matters. Different circumstances demand different leadership... View Details
Keywords: Sean Silverthorne
  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

The incentives were not aligned: Companies wanted faster, more productive work, while workers sought more hours and a chance to earn overtime pay. “My colleagues and I actively tried to hamper the success of the firm because we were so... View Details
Keywords: by Avery Forman