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- Faculty Publications (33)
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- All HBS Web (224)
- Faculty Publications (33)
- January 2025
- Teaching Plan
Knowledge Transfer: Toyota, NUMMI, and GM
By: Willy Shih
Teaching Plan for HBS Case No. 625-003. New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
- 26 Jan 2018
- HBS Seminar
John Helveston, Boston University
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
future direction in an automotive industry in the midst of a digital tornado with the arrival of autonomous, internetworked, clean-energy-propelled vehicles. Palmer’s Second Century Plan called for Aston... View Details
Keywords: Carmen Nobel
- 06 May 2014
- First Look
First Look: May 6
Departing from prior work that has mainly focused on examining the antecedents and consequences of dishonesty, we examine two approaches to mitigating unethical behavior: (1) values-oriented approaches that... View Details
Keywords: Sean Silverthorne
- 22 Jul 2008
- First Look
First Look: July 22, 2008
department stores and a new hypermarket—Nagesh was proud of the way the company had taken retail from its roots in simple transactions to a complete "experience" defined by the luxurious ambiance,... View Details
Keywords: Martha Lagace
- Web
Hiring Organizations
Capital Tucker's Farm Corporation Tulip Interfaces Turner Contemporary Two Sigma Typeface U U.S. Department of Commerce U.S. Department of the... View Details
- 28 Feb 2012
- First Look
First Look: Feb. 28
Eigenfactor scores are readily computed for collectives such as departments or institutions. We show that a collective's Eigenfactor score can be computed either by summing the Eigenfactor scores of its... View Details
Keywords: Sean Silverthorne
- Web
Podcast - Business & Environment
vehicle lifecycle emissions, and why the company has so far avoided setting a phase-out date for internal combustion engine BMWs. For transcripts and other resources, visit climaterising.org. Guest/Host: Brian Kenny, Chief Marketing and... View Details
- 01 Dec 2019
- News
Bridging the Gap
potential to bump up to $10 based on performance and attendance) to turn out the door panels, bumpers, and other parts for vehicles that include the VW Atlas and Passat. With three plants in the area, all of... View Details
- 01 Dec 2023
- News
The Imposter Among Us
Edited by Jen McFarland Flint; Illustrations by Peter Arkle It was their rst day at Harvard and like the rest of his cohort, Edgar Wallner (PMD 22, 1971) will never forget meeting Robert Gaines-Cooper. Frankly, it would have been difficult to miss the Englishman, who... View Details
- 27 Sep 2011
- First Look
First Look: September 27
Website Yelp.com and restaurant data from the Washington State Department of Revenue. Because Yelp prominently displays a restaurant's rounded average rating, I can identify the causal impact View Details
Keywords: Sean Silverthorne
- 10 Oct 2023
- Blog Post
Policy Drivers for Environmental Justice: What Businesses Need to Know
Electric Home Rebate Program,[23] geared towards helping low- and moderate-income households upgrade for clean energy and energy efficiency. The U.S. Department of Energy estimates this will “save households... View Details
- 01 Jun 2023
- News
Curb Appeal
Jessica Tisch (JD/MBA 2008) has a problem. And she couldn’t be happier about it. It’s a chilly February morning in Lower Manhattan, and Tisch, who was appointed commissioner of the Department View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
1989 about service in the auto industry, Ford Motor Co.: Dealer Sales and Service, puts it best: “Nothing much has changed over 25 years. The experience is still generally awful.” Sure, there have been pockets View Details
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
practical capacity is grossly in error, the process of running the time-driven ABC system will reveal the error over time. The capacity of most resources is measured in terms View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
(Image credit: iStockphoto/skynesher) I will always remember November 11, 1977 as the day I drove a Ford Pinto into the employee parking lot of the General Motors Technical Center in Detroit. My View Details
Keywords: by James Heskett
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
- Web
Drug & Alcohol Policy | About
the sale, delivery, or furnishing of alcohol to persons under the age of 21. Community members are reminded that there are heavy penalties, including imprisonment, for possession or distribution View Details
- Web
Advisory Board - Entrepreneurship
was purchased for approximately $1.1B by Ariba, where Mr. Burgstone served as Vice President and co-head of corporate development. He has also worked as a high-tech strategy consultant (semiconductor, telecom, online financial services),... View Details
- Web
HBS Alumni Conference: Accelerating Climate Solutions - Alumni
maintenance, and repair of electric vehicle charging equipment. Ellis’s previous experience with the US Department of Labor’s Job Corps, where... View Details