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  • October 2023
  • Case

Kevin O'Leary: Building a Brand in Shark-infested Waters

By: Reza Satchu and Patrick Sanguineti
For more than fifteen years, successful Canadian entrepreneur and investor Kevin O’Leary had developed his brand into a global powerhouse. Since his first appearance on the Canadian television program Dragons’ Den in 2006 and his meteoric rise to stardom through the... View Details
Keywords: Personal Brand; Crisis; Brands and Branding; Entrepreneurship; Crisis Management; Social Media; Public Opinion; Power and Influence; Financial Services Industry
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  • January 2022 (Revised April 2025)
  • Case

Steem Versus Hive: Testing Blockchain Governance

By: Shikhar Ghosh and Shweta Bagai
This case examines a pivotal governance conflict that occurred in 2020 when Justin Sun, founder of the TRON blockchain, acquired Steemit Inc., the company behind a popular social media platform operating on the Steem blockchain. Steem, launched in 2016 by Daniel... View Details
Keywords: Blockchain; Mergers and Acquisitions; Values and Beliefs; Corporate Governance; Organizational Culture; Technology Industry
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  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 07 Apr 2023
  • Research & Ideas

When Celebrity ‘Crypto-Influencers’ Rake in Cash, Investors Lose Big

Pacelli and his colleagues analyzed about 36,000 tweets in which 180 influencers touted cryptocurrencies over a two-year period. They found that, on average, mentions of cryptocurrencies in tweets are... View Details
Keywords: by Kristen Senz
  • Web

2023 Reunion Presentations - Alumni

of Work Project. Slides Readings: Building from the Botton Up Hidden Networks The Partnership Imperative Navigating the Brave New World of Cryptocurrency Bankruptcy Professor Stu Gilson + More Info – Less Info In this session, corporate... View Details
  • Web

Technology & Innovation - Faculty & Research

blockchain company focused on improving the security of cryptocurrency trading, in March 2020 the VC-backed startup shifted focus to a new technology for secure cloud infrastructure access using advanced cryptographic methods. After... View Details
  • 21 Jan 2022
  • Blog Post

Tipping Point: Investing in the Women of Kenya’s Coffee Farms

experimenting with using blockchain for transparency in the tipping process. It also is exploring whether cryptocurrency might allow for more efficient tipping in a café setting. The cost of transferring money between currencies makes... View Details
  • Blog

Leading Successful Digital Transformation

be doing. It is the same with digital technology. A natural reaction of most companies is to protect the status quo and find ways to avoid or discredit the new technology. Apple Pay, digital currency, decentralized finance, cryptocurrency... View Details
  • 01 Apr 2022
  • Blog Post

The Africa Business Conference at HBS: Reimagining the Road Ahead

Conference as well. I would like to offer special thanks to speakers on the Cryptocurrency and Blockchain panel, Ezra Kebrab (Founder of Caliza), Josue Mpai (Founder of Betterticket), Nelly Chatue-Diop (Founder of Ejara.io), and Dr.... View Details
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

not prone to attack.” He goes on to suggest that it is likely that a nation that is recovering from terrible leadership will decide to adopt a cryptocurrency instead of relying on a central banking system.” This might appeal to... View Details
Keywords: by James L. Heskett; Financial Services
  • 01 Jun 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details
  • 25 Aug 2022
  • News

The Exchange: The Road Ahead for Crypto

From left: Scott Duke Kominers and Charles C.Y. Wang (Image by John Ritter) Cryptocurrencies have been edging their way out of the periphery for the last decade and proliferating as they go: About 18,000 digital currencies currently exist... View Details
Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance
  • 28 May 2019
  • News

Beyond the Bitcoin Bubble

Bitcoin turned 10 this year, with the currency’s creator, the pseudonymous Satoshi Nakamoto, mining the first 50 tokens in January 2009. Yet the cryptocurrency space still feels undefined—a result of both its impenetrability and its... View Details
Keywords: Dan Morrell
  • 12 PM – 1 PM EST, 06 Mar 2018
  • Webinars: Trending@HBS

Cryptocurrency: Creating an Open Financial System for the World

Join Adam White (MBA 2013), vice president and general manager of Coinbase Exchange, as he explores how digital currency and an open financial system will increase innovation, efficiency, and equality of opportunity throughout the world. View Details
  • 17 Nov 2022
  • News

Blockchain for Good

settlement, all while requiring less computational power and using far less energy than many current blockchains. Dyer says they have also tested the first public stablecoin (a cryptocurrency that has its value pegged to a commodity or... View Details
Keywords: Ralph Ranalli
  • 12 Jul 2022
  • News

Expanding the Power to Prosper

send money home to help their families, for example. The blockchain could change all of that though, and cryptocurrencies could empower anyone with a smartphone to have access to an equitable set of financial tools. “Through decentralized... View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
  • 06 Dec 2021
  • News

Tipping Point

debut in Target and Fresh Market stores. Kahawa 1893 is experimenting with using blockchain for transparency in the tipping process. It also is exploring whether cryptocurrency might allow for more efficient tipping in a cafe setting. The... View Details
Keywords: April White; Food Manufacturing; Manufacturing
  • 02 Jan 2018
  • Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

Do Bitcoin and Digital Currency Have a Future? Austin Brown comments: Cryptocurrencies also have no inherent value in and of themselves, so the big question here is whether or not they are actually a good mechanism by which to exchange... View Details
Keywords: by Sean Silverthorne
  • 01 Mar 2024
  • News

The Exchange: Takeaways from the Takedown

Professors Eugene Soltes and Aiyesha Dey; image by John Ritter When Sam Bankman-Fried was convicted in 2023 of all seven charges against him related to the cryptocurrency exchange FTX, the jury needed less than five hours to deliberate after a months-long trial. The... View Details
Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance
  • Web

Crypto Is Growing Up. Are Companies Ready? | Working Knowledge

scandal in Argentina is a classic case of influence without responsibility. When the government promoted the $LIBRA cryptocurrency without proper due diligence, it sparked an initial surge in enthusiasm—but within hours, the token... View Details