Publications

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Fall 2020
Article

Competing on Customer Outcomes

By: Marco Bertini and Oded Koenigsberg

September 2004
Article

How Global Brands Compete

By: Douglas B. Holt, John A. Quelch and Earl Taylor

August 2023
Case

Beamery: Using Skills and AI to Modernize HR

By: Boris Groysberg, Alexis Lefort, Susan Pinckney and Carolina Bartunek

Unicorn human relationships startup Beamery evaluates it's growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management industry View Details

Educators

1999
Working Paper

Product Modularity, Vertical Disintegration and the Diffusion of Competence

By: Clayton M. Christensen, Matt Verlinden and George Westerman

2012
Book

Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy

By: Amy C. Edmondson

Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those... View Details

Keywords: Change; Interpersonal Communication; Learning; Values and Beliefs; Innovation and Invention; Management; Performance Improvement; Groups and Teams; Research; Strategy; Complexity; Value

May 2001
Supplement

Microsoft: Competing on Talent (B)

By: Christopher A. Bartlett and Meg Glinska

Supplements the (A) case. View Details

December 2022 (Revised February 2025)
Module Note

How Do You Compete and Cooperate? Understanding Strategic Interactions

By: Jorge Tamayo

This module examines how firms interact strategically, both competitively and cooperatively, as they create and capture value. Although the module focuses on strategic interactions between competitors, an organization's relationships with buyers, suppliers, and... View Details

Keywords: Competitive Strategy; Cooperation; Value Creation; Business and Stakeholder Relations

16 Jul 2001
Research & Ideas

How to Compete Like a Judo Strategist

judo strategists plan two to three years into the future, looking beyond today's pressures and problems to the challenges that lie ahead. Executives at Inktomi, eBay, and Palm all maintain that long-term... View Details

Keywords: by David B. Yoffie & Mary Kwak

19 May 2014
Research & Ideas

Why Companies Should Compete for Your Privacy

competition among firms? In the working paper Competing with Privacy, Ramon Casadesus-Masanell and Andrés Hervás-Drane "consider a market where firms set prices and disclosure... View Details

Keywords: by Dina Gerdeman; Consumer Products

January 2017 (Revised November 2018)
Case

Navistar International: Competing Against PACCAR

By: Benjamin Esty, Eric Van den Steen and Jeffrey Boyar

In 2013, Navistar was in the midst of a deep crisis, having lost a third of its market share over the previous three years. Bill Kozek, the new president of Navistar North America Truck and Sales division needs to develop his division’s strategy as part of the... View Details

Keywords: Business Strategy; Alignment; Competitive Advantage; Segmentation; Transportation Industry; Motorcycle Industry

Educators

January 2008 (Revised August 2009)
Module Note

Competing through Business Models (A)

By: Ramon Casadesus-Masanell and Joan E. Ricart

This note defines the concepts of business model and the value loop. It also introduces business model representations and proposes four tests for evaluating business models in isolation. This is the first note in a series of three written for the HBS elective course... View Details

Keywords: Business Model; Competitive Strategy; Value

Research Summary

Developing Organizational Capabilities to Compete

By: Michael Beer

Michael Beer’s current research focuses on the question of what makes an Effective Organization. Based on his extensive research and practice about this question Beer has identified six highly interrelated core capabilities:

Capacity of the... View Details

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

training in leadership and management skills, such as supply chain management, interpersonal communication, and strategic planning. Yet these skills are important for the... View Details

Keywords: by Michael Blanding; Health

June 2010
Article

Leadership Competencies for Implementing Planned Organizational Change

By: Julie Battilana, Mattia Gilmartin, Anne-Claire Pache, Metin Sengul and Jeffrey A. Alexander

This paper bridges the leadership and organizational change literatures by exploring the relationship between managers' leadership competencies (namely, their effectiveness at person-oriented and task-oriented behaviors) and the likelihood that they will emphasize the... View Details

Keywords: Leadership; Competency and Skills; Organizational Change and Adaptation; Planning; Relationships; Business Processes; Projects; Theory; Change; Behavior; Health Industry; United Kingdom

January–February 2020
Article

Competing in the Age of AI

By: Marco Iansiti and Karim R. Lakhani

Today’s markets are being reshaped by a new kind of firm—one in which artificial intelligence (AI) runs the show. This cohort includes giants like Google, Facebook, and Alibaba, and growing businesses such as Wayfair and Ocado. Every time we use their services, the... View Details

Keywords: Artificial Intelligence; Algorithms; Technological Innovation; Business Model; Competition; Competitive Strategy; AI and Machine Learning

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1996
Book

Strategic Operations: Competing through Capabilities

By: R. H. Hayes, G. P. Pisano and D. M. Upton

Keywords: Operations; Competitive Strategy