Publications

July 1976 (Revised April 1983)
Case

Corning Glass Works: The Electronic Products Division (A)

By: Michael Beer

Describes a division of Corning Glass Works that finds itself with deep financial and organizational problems. Severe conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction and morale is low. Provides sufficient... View Details

Keywords: Business Divisions; Change Management; Transformation; Employees; Working Conditions; Business or Company Management; Organizational Change and Adaptation

March 1981 (Revised November 1998)
Supplement

Corning Glass Works International (C2)

By: Christopher A. Bartlett and Michael Y. Yoshino

Follows the impact of a change in global strategy on a diversified company's global organization structure. Reviews the company's subsequent performance internationally. Also presents reflections by top management on future possible change in the organization... View Details

Keywords: Global Strategy; Change; Performance; Globalized Firms and Management; Management Teams; Manufacturing Industry

March 1981 (Revised October 1998)
Supplement

Corning Glass Works International (B1)

By: Christopher A. Bartlett and Michael Y. Yoshino

Supplements the (A) case. View Details

Keywords: Manufacturing Industry

November 29, 2010
Journal Article

Take Off the Rose-Colored Glasses

By: Robert C. Pozen and Elizabeth A. Palmer

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Read Now

24 Apr 2014
News

Seeing glass in a new light

Rao Mulpuri (AMP 171, 2006) wants to transform the building industry by disrupting a common product: glass. View Dynamic Glass brings smart windows to buildings, and is gaining rapid adoption in North... View Details

October 1983
Case

Chemical Bank: Allocation of Profits

Describes a conflict between the metropolitan (branch banking) and treasury groups at the bank. The issue is which group should receive the profits generated by a product involving both: Due bills. It is a form of transfer pricing problem, but in a unique (i.e.,... View Details

Keywords: Profit; Conflict and Resolution; Banks and Banking; Service Industry

April 1981 (Revised January 1997)
Case

Corning Glass Works: The Z-Glass Project

By: Kim B. Clark

Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative and there are deep disagreements about what is wrong and how to fix... View Details

Keywords: Decisions; Production; Problems and Challenges; Conflict Management; Performance Productivity; Factories, Labs, and Plants; Groups and Teams; Consumer Products Industry; Manufacturing Industry; United States

December 1993 (Revised November 2009)
Case

Manville Corporation Fiber Glass Group (A)

By: Lynn S. Paine and Sarah Gant

Manville Corp.'s senior managers must decide how to respond to a new scientific study suggesting that fiberglass, the source of 75% of the company's profits, may be another asbestos and must act under conditions of great uncertainty. In particular, when should a... View Details

Keywords: Communication Strategy; Decision Choices and Conditions; Ethics; Health Disorders; Risk Management; Marketing Communications; Product; Corporate Social Responsibility and Impact; Safety; Consumer Products Industry; Industrial Products Industry

2018
Flash Talks

Glass Cliffs or Invisible Bridge?

June 1991 (Revised December 1998)
Teaching Note

Corning Glass Works International (A), (B1), and (B2), Teaching Note

By: David J. Collis

Teaching Note for (9-381-160), (9-381-161), and (9-381-162). View Details

April 2002 (Revised April 2002)
Teaching Note

Performance Pay at Safelite Auto Glass (A) and (B) TN

By: Jason R. Barro and Brian J. Hall

Teaching Note for (9-800-291) and (9-800-292). View Details

Hit with an industry recession and the global financial crisis of 2008, in January 2009 LyondellBasell Industries AF S.C.A., one of the world's largest internationally diversified chemical companies and headquartered in The Netherlands, placed its U.S. operations... View Details

March 1981 (Revised October 1998)
Supplement

Corning Glass Works International (B2)

By: Christopher A. Bartlett and Michael Y. Yoshino

Supplements the (A) case. View Details

Keywords: Manufacturing Industry

May 1984
Supplement

CIBA-GEIGY (A1): Middle Range Planning in Dyestuffs and Chemicals

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30 Nov 2017
News

U.S. Has Potential to Triple Apprenticeships, Researchers from Harvard Business School and Burning Glass Technologies Find

December 1993 (Revised December 2003)
Case

Manville Corp. Fiber Glass Group (B)

By: Lynn S. Paine and Sarah Gant

Describes how Manville's managers responded when their main product, fiberglass, was classified by an international research agency as a possible human carcinogen. View Details

Keywords: Product Marketing; Business or Company Management; Ethics; Product

June 1995
Supplement

Manville Corporation Fiber Glass Group (D)

By: Lynn S. Paine and Sarah Gant

Supplements the (C) case. View Details

Keywords: Japan

October 2017 (Revised September 2022)
Teaching Note

Fuyao Glass America: Sourcing Decision

By: Willy Shih

This case is about globalization: a Chinese company has decided to locate a production facility close to its customers in the U.S., but a recent contract bid means it will lose money, at least initially, by supplying product from that factory. The purpose of this case... View Details

Keywords: Supply Chains; Labor Market; Labor Supply; Arbitrage; Tradable Sector; Supply Chain Management; Supply Chain; Labor; Globalization; Globalized Markets and Industries; Geographic Location; Auto Industry; United States; China