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  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

suggestion was that Facebook change its business model to include subscriptions for some users. As Renee put it, “Zuckerberg and his team need to reset their revenue model. Facebook users should be given the choice—use my data and I can... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 27 Oct 2008
  • Lessons from the Classroom

Achieving Excellence in Nonprofits

and executive management team is alike; every unhappy board and executive management team is unhappy in its own special way. In high-performing SMDOs, the board and executive View Details
Keywords: by Sean Silverthorne
  • 01 Jan 2013
  • News

Thai Lee, MBA 1985

& Young's New Jersey Entrepreneur Of The Year, Technology 2013 SHI International reaches $5 billion in revenue Thai Lee has an extraordinary ability to take the long view. After earning a degree in economics and biology from Amherst... View Details
Keywords: Susan Young
  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

provided more opportunities for catch-up from the Rest. Firms from emerging markets had the opportunity to access the global networks that replaced large integrated firms. There were also new ways to access knowledge and capital, including through View Details
Keywords: Sean Silverthorne
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

Collaboration By: Bernstein, Ethan, and Stephen Turban Abstract— : Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with... View Details
Keywords: Dina Gerdeman
  • March 2017 (Revised September 2017)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 17 Aug 2021
  • Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

lower total cost. Further, cannabis businesses pay a much higher share of net income as taxes, compared to other businesses of similar scale. That’s because, according to the Internal Revenue Code, businesses that “traffic” in Schedule I... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
  • 04 Jan 2012
  • First Look

First Look: January 4

not be taken into account or even noticed-as a strategy for managing diversity and intergroup relations. Despite research demonstrating that race is perceived automatically (and thus, the seeming improbability of actual colorblindness),... View Details
Keywords: Carmen Nobel
  • 25 Oct 2016
  • First Look

October 25, 2016

2016 University of Chicago Press Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services By: Ofek, Elie, Eitan Muller, and Barak Libai Abstract—This book bridges the gap between what academics know, and... View Details
Keywords: Sean Silverthorne
  • 01 Jan 2002
  • News

Egon P.S. Zehnder (MBA '56)

among all the partners, regardless of when they joined the firm. In addition, he established a compensation plan that has nothing to do with the revenues of a particular office or the client billings of an individual partner. Instead,... View Details
  • 11 Apr 2024
  • News

Mission Control

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. By the time Peter Platzer (MBA 2002) was a teenager, he knew he wanted to be a physicist—and he was fascinated by space, eagerly engrossed in space-time diagrams... View Details
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

share in the billion dollar DNA-synthesis market. Codon had several distinctive features for a company its size and age: it was already generating revenue from several different types of customer for its genetic products; it looked... View Details
Keywords: Sean Silverthorne
  • August 2020 (Revised February 2021)
  • Case

Luckin Coffee (A): Caffeine-fueled Growth?

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the founding of Chinese coffee chain Luckin Coffee in 2017 and its path to surpassing Starbucks as the largest coffee chain in China (by number of stores) in 2019. Unlike Starbucks stores, which were designed to be welcoming “third places” for... View Details
Keywords: Business Model; Business Earnings; Cost; Cost Management; Financial Statements; Financial Condition; Financial Management; Stocks; Profit; Revenue; Price; Food; Business History; Employment; Brands and Branding; Product Positioning; Marketing Strategy; Business Strategy; Expansion; Competitive Strategy; Food and Beverage Industry; Technology Industry; Asia; China
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  • April 2021 (Revised December 2023)
  • Case

The Mahindra Group: Leading with Purpose

By: Ranjay Gulati and Rachna Tahilyani
India headquartered Mahindra Group is a multibillion-dollar federation of companies operating across the globe. It is ahead of its time in articulating its purpose and mapping its values, something it had first done at inception and then refreshed yet again as ‘Rise’... View Details
Keywords: Mission and Purpose; Organizational Culture; Change Management; Communication Strategy; Family Ownership; Corporate Social Responsibility and Impact; Revenue; Auto Industry; Financial Services Industry; Manufacturing Industry; Technology Industry; Asia; India; Mumbai; South Korea; Italy; United States
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  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

How can managers better identify, describe, and confront the issues of environmental and social sustainability that their companies increasingly encounter? One answer is One Report, a method of integrating information about financial and... View Details
Keywords: by Martha Lagace
  • 18 Sep 2019
  • Op-Ed

WeWork—The IPO That Shouldn’t?

providing counterbalancing offsets to revenues and expenses. For example, WeWork never presented a GAAP-compliant EBIDTA line anywhere in the prospectus, which is a very basic metric. Instead, they proposed a new metric, “contribution... View Details
Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

and waste" mentality to a "product and product" mentality, and thereby actively manage the quantities of both products to maximize profit. We find that it is almost never profit-maximizing for the firm to continue... View Details
Keywords: Martha Lagace
  • 01 Oct 2000
  • News

Carlos A. Saladrigas: Hardworking Optimist

Saladrigas managed to save $400 -- by mowing lawns, delivering newspapers, and waxing cars -- to help his parents get settled when they arrived from Cuba in 1962. Tragically, his mother then developed cancer, and Saladrigas dropped out of... View Details
Keywords: Susan Young
  • 01 Mar 2003
  • News

Dick Franyo: From Banker to Barkeeper

With thirty years in the investment banking business under his belt, Richard L. Franyo (MBA ’72), then managing director of investment banking for Deutsche Bank, was ready for a change. But after a heady career that included playing a key... View Details
Keywords: Deborah Blagg; Food Services and Drinking Places; Hospitality
  • 29 Apr 2014
  • First Look

First Look: April 29

http://www.hbs.edu/faculty/Publication%20Files/bgjs13_84709dcc-425f-4fe2-8600-0f8cbb50be16.pdf August 2013 The Palgrave Encyclopedia of Strategic Management The Case Method By: Bower, Joseph L. Abstract—The case method was developed... View Details
Keywords: Sean Silverthorne