Publications

01 Mar 2025
News

Origin Story: Ricky Cordova (MS/MBA 2025)

South of the border: “Both sides of my family are from northern Mexico; my mom’s side is from Hermosillo, Sonora, just a four- or five-hour drive from Tucson.” On the beat: “I was captain of the drumline in my high school marching band and played in the jazz band with... View Details

Keywords: Julia Hanna

1998
Chapter

Sticky Ties and Bad Attitudes: Relational and Individual Bases of Resistance to Changes in Organizational Structure

By: K. L. Valley and T. A. Thompson

Keywords: Organizational Change and Adaptation; Organizational Structure; Attitudes; Prejudice and Bias; Motivation and Incentives; Relationships

June 2020
Supplement

Shellye Archambeau: Becoming a CEO (B)

By: Tsedal Neeley and Briana Richardson

With the economy in a freefall, MetricStream is losing customers, hemorrhaging cash and struggling to make payroll. Several board members are threatening to quit. Others are pressing to sell the company even at dismally low valuations. It’s 2008 and lightning has... View Details

Keywords: Race; Gender; Leadership Style; Risk and Uncertainty; Change; Prejudice and Bias; Decision Making; Personal Development and Career; Technology Industry; California

Summer 2016
Article

Open Content, Linus' Law, and Neutral Point of View

By: Shane Greenstein and Feng Zhu

The diffusion of the Internet and digital technologies has enabled many organizations to use the open-content production model to produce and disseminate knowledge. While several prior studies have shown that the open-content production model can lead to high-quality... View Details

Keywords: Prejudice and Bias; Internet and the Web; Balance and Stability; Operations; Knowledge Management; Knowledge Dissemination

July 2022 (Revised February 2025)
Case

A Soul and a Service: North Carolina Mutual Life Insurance

By: Tom Nicholas and John Masko

The North Carolina Mutual and Provident Association (the Mutual) was founded in 1898 as a for-profit entity selling life insurance catering to the Black community. The Mutual was entering a field crowded with established White-owned competitors that largely refused to... View Details

Keywords: Black Entrepreneurs; Insurance; History; Race; Prejudice and Bias; Entrepreneurship; Decision Choices and Conditions; Growth and Development Strategy; Insurance Industry; United States

Educators

October 2017
Article

The Size of the LGBT Population and the Magnitude of Anti-Gay Sentiment Are Substantially Underestimated

By: Katherine Baldiga Coffman, Lucas C. Coffman and Keith M. Marzilli Ericson

We demonstrate that widely used measures of anti-gay sentiment and the size of the LGBT population are misestimated, likely substantially. In a series of online experiments using a large and diverse but non-representative sample, we compare estimates from the standard... View Details

Keywords: LGBTQ; Social Trends ＆ Culture; Economic Theory; Prejudice; Prejudice and Bias; Diversity; Economics; Demographics

Forthcoming
Chapter

Racism, Causal Explanations, and Affirmative Action

By: Theresa K. Vescio, Amy Cuddy, Faye Crosby and Kevin Weaver

BOOK ABSTRACT: In recent decades, research in political psychology has illuminated the psychological processes underlying important political action, both by ordinary citizens and by political leaders. As the world has become increasingly engaged in thinking about... View Details

Keywords: Prejudice and Bias; Race; Complexity

21 Oct 2014
First Look

First Look: October 21

source of information contains greater bias and slant-text written by an expert or that constructed via collective intelligence? Do the costs of acquiring, storing, displaying, and revising information shape those differences? We evaluate... View Details

Keywords: Sean Silverthorne

Web

Diversity on Teams: Our Own Harvest - Race, Gender & Equity

Just Digital Future Diversity on Teams: Our Own Harvest A Conversation with Tina Opie on Race and Appearance in the Workplace Lori Mackenzie on Identifying and Blocking Gender Bias in the Workplace In our Just Digital Future interview... View Details

April 2011 (Revised April 2011)
Exercise

Raptor Oil Company: An Exercise

The exercise, which adapts a famous experiment by experimental psychologist Thomas Gilovich, is designed to show both the ubiquity of analogy or associative thinking more generally and its potential perils. Students are presented with a scenario in which an oil company... View Details

Keywords: Decision Choices and Conditions; Cognition and Thinking; Prejudice and Bias; Strategy

04 Jan 2021
Blog Post

Bringing the Lessons of 2020 into 2021

Unconscious Bias in Recruiting Creating Inclusive Recruiting Events in a Time of Innovation Actions Organizations Can Take to Communicate their Commitment to Diversity, Inclusion and Belonging How to Create a Psychologically Safe... View Details

Keywords: All Industries

Web

Harvard Business School

Embedded Consumption Modupe Akinola Robinson (PhD) 2009 Deadly Decisions: An Examination of Racial Bias in the Decision to Shoot under Threat Erin L. Henry (PhD) 2015 Facilitative Boundary Leadership: Enabling Collaboration in Complex,... View Details

18 Oct 2016
News

Leading the Way for Women Entrepreneurs

rental clothes to clients, was comical at times. “I was trying to convince a roomful of men in blue button-down shirts why wearing a new outfit everyday would empower them,” she said. Hyman said the bigger problem in the business world is the subtle View Details

Keywords: Jennifer Myers; Birchbox; Rent the Runway; Hello Alfred; Retail Trade; Finance

January 2025
Article

Reducing Prejudice with Counter-stereotypical AI

By: Erik Hermann, Julian De Freitas and Stefano Puntoni

Based on a review of relevant literature, we propose that the proliferation of AI with human-like and social features presents an unprecedented opportunity to address the underlying cognitive and affective drivers of prejudice. An approach informed by the psychology of... View Details

Keywords: Prejudice and Bias; AI and Machine Learning; Interpersonal Communication; Social and Collaborative Networks

April 3, 2024
Article

How Automakers Can Address Resistance to Self-Driving Cars

By: Stuti Agarwal, Julian De Freitas and Carey K. Morewedge

Research involving multiple experiments found that consumers have biased views of their driving abilities relative to those of other drivers and automated vehicles. These findings have implications for the adoption of partly or fully automated vehicles, which one day... View Details

Keywords: Technology Adoption; Consumer Behavior; Government Legislation; Prejudice and Bias; Auto Industry; Technology Industry

Register to Read

2015
Case

Advanced Leadership Pathways: Paul Lee and Asian Americans Advancing Justice

By: Rosabeth Moss Kanter, Frank Jerome LaNasa and Ai-Ling Jamila Malone

Paul Lee and Asian Americans Advancing Justice 2013 AL Fellow, 2014 Senior AL Fellow
Two years after the formation of the Asian Americans Advancing Justice (AAAJ), a national affiliation of four independent Asian American civil rights groups, Paul Lee, who... View Details

Keywords: Leadership Skills; Asian; Asian Americans; Asian Americans Advancing Justice; Civil Rights; Asian Law Caucus; Asian Pacific American Legal Center; Asian American Institute; Asian American Justice Center; Immigration Issues; Immigration Reform; Affirmative Action; Coalition; Asian American Activism; Japanese; Chinese; Korean; Indian; Pakistani; Hmong; Cambodian; Laotians; Filipino; Vietnamese; Pacific Islanders; Ethnic Group; Model Minority; Anti-asian Prejudice; Pan-asian; Discrimination; Immigrants; Immigration Acts; Alien Land Laws; Sei Fujii; Naturalize; Interracial; Immigration And Nationality Act Of 1965; Refugees; War; Warfare; Vincent Chin; Bigotry; Chinatown; Boston; Social Impact; Asian American Lawyers Association; National Asian Pacific Bar Association; Asian Community Development Corporation; Asian Task Force Against Domestic Violence; Southeast Asia; Mee Moua; Change Management; Demographics; Prejudice and Bias; Rights; Immigration; Leadership; Problems and Challenges; Society; North and Central America

October 2013
Article

The Costs of Favoritism: Is Politically-Driven Aid Less Effective?

By: Axel Dreher, Stephan Klasen, James Vreeland and Eric Werker

As is now well documented, aid is given for both political as well as economic reasons. The conventional wisdom is that politically motivated aid is less effective in promoting developmental objectives. We examine the ex-post performance ratings of World Bank projects... View Details

Keywords: World Bank; Aid Effectiveness; Political Influence; United Nations Security Council; International Finance; Prejudice and Bias; Outcome or Result; Projects; Government and Politics; Power and Influence