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  • All HBS Web  (3,530)
    • People  (1)
    • News  (553)
    • Research  (2,696)
    • Events  (10)
    • Multimedia  (8)
  • Faculty Publications  (1,439)
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  • 01 Jun 2004
  • News

The Ambidextrous Organization

time, they maintain tight links across units at the senior executive level. In other words, they manage organizational separation through a tightly integrated senior team. Such “ambidextrous organizations” provide a practical View Details
Keywords: ambidextrous manager; ambidextrous organization; Publishing Industries (except Internet); Information
  • March 2003 (Revised April 2006)
  • Background Note

Scale and Scope in Professional Service Firms

By: Ashish Nanda
This case discusses why economies (and diseconomies) of scale and scope exist in professional service firms (PSFs) and how they influence the amount and range of services that PSFs offer. It is distributed with a case that focuses on determining the optimal scale/scope... View Details
Keywords: Cost Management; Operations; Microeconomics; Service Industry
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Nanda, Ashish. "Scale and Scope in Professional Service Firms." Harvard Business School Background Note 903-117, March 2003. (Revised April 2006.)
  • December 2012 (Revised November 2014)
  • Case

Lit Motors

By: Thomas R. Eisenmann and Alex Godden
In mid-2012 Lit Motors had created both engineering and design prototypes and conducted initial customer tests on less than $750,000 of investment. Lit Motors' founder, Daniel Kim, had started the company to design and manufacture an efficient electric 2-wheeled... View Details
Keywords: Lean Startup; Prototyping; Electric Vehicle; Urban Vehicle; Customer Tests; Gyroscope; Entrepreneurs; Development Stage Enterprises; Creativity; Disruptive Technologies; Consumer Surveys; Market Segmentation; Manufacturing Costs; Entrepreneurship; Auto Industry; United States; California
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Eisenmann, Thomas R., and Alex Godden. "Lit Motors." Harvard Business School Case 813-079, December 2012. (Revised November 2014.)
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

inside The future of the restaurant industry is especially of concern to us. We collectively share 35 years of restaurant and food industry experience, navigating our way through as waitstaff and bartenders,... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

others, being customer-driven, etc. Their managements have concluded that it is too difficult and costly to try to change the attitudes of adults. As a result, they release those unable to work View Details
Keywords: by by Jim Heskett
  • 12 Sep 2023
  • Book

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

they’re leading a whole bunch of other people. So emotional management is even more important.” Brooks says the country, and maybe the world, is in a happiness slump. This epidemic predates the COVID-19... View Details
Keywords: by Avery Forman
  • Web

FAQs - Institute For Strategy And Competitiveness

Involved Videos Books FAQs FREQUENTLY ASKED QUESTIONS (FAQS) Benefits of TDABC for Health Care Q: How is Time-Driven Activity-Based Costing (TDABC) useful in health care? A: TDABC provides accurate View Details
  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

And his afterlife: “When three-headed Cerberus greeted him / Socrates replied: ‘I won’t need / an attack dog, thank you. I married one.’” Mergers and Acquisitions: Integration View Details
  • 20 Jun 2017
  • First Look

First Look at New Research and Ideas, June 20

techniques for changing individual behavior in pursuit of policy objectives. The types of “nudge” interventions that governments are now adopting alter people’s decisions without coercion or significant changes to economic incentives. We calculated ratios of impact to... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

Tracking Performance Indicators By: Beveridge, Christiana, Sofia Warner, Greg Leya, and Thomas W. Feeley Abstract—Given that accountable care organizations (ACOs) have not achieved the degree of cost... View Details
Keywords: Dina Gerdeman
  • Web

Teaching Cases - Institute For Strategy And Competitiveness

Involved Videos Books Teaching Cases Publications: Cases Teaching Cases Domestic Boston Children's Hospital: Measuring Patient Costs Robert S. Kaplan, Mary L. Witkowski and Jessica A. Hohman The case... View Details
  • Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

rather than medical specialties Optimize costs through accurate measurement and reporting Apply the concept of Time-Driven Activity-Based Costing... View Details
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

Human Decision Processes Seeker Beware: The Interpersonal Costs of Ignoring Advice By: Blunden, Hayley, Jennifer M. Logg, Alison Wood Brooks, Leslie John, and Francesca Gino Abstract—Prior advice research... View Details
Keywords: Dina Gerdeman
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

in self-confidence, assessments of others, and behavior in a cooperative game. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55101 forthcoming Management Science Effects of a Tournament... View Details
Keywords: Dina Gerdeman
  • Article

Reflections on the 2013 Decade Award: 'Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited' Ten Years Later

By: Mary Benner and Michael Tushman
This paper reflects on Benner and Tushman (2003): "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Our paper received the Academy of Management Review's best paper award in 2003 and the decade award in 2013. We consider the... View Details
Keywords: Organizations; Innovation and Invention; Performance Productivity; Innovation and Management
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Benner, Mary, and Michael Tushman. "Reflections on the 2013 Decade Award: 'Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited' Ten Years Later." Academy of Management Review 40, no. 4 (October 2015): 497–514.
  • Web

VBHCD Initiative - Institute For Strategy And Competitiveness

Involved Videos Books Value-Based Health Care Delivery – Measuring and Managing Costs The Value-Based Health Care Delivery (VBHCD) initiative, led by Harvard Business School... View Details
  • Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

value measurement system. In the process, you will learn how to use the Time-Driven Activity-Based Costing (TDABC) method, which will enable you to more accurately measure View Details
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

of management became a central focus. This organizational narcissism not only produced the Enron effect, but it cost managers a front-row seat in a changing society marked by... View Details
Keywords: by Martha Lagace
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

coordinate with one another to reduce costs and ensure that patients were receiving the highest quality of care. PatientPing sold its platform to a range of customers, from small skilled nursing facilities... View Details
Keywords: Dina Gerdeman
  • July 2021 (Revised July 2022)
  • Case

Brigham & Women's Hospital: Using Patient Reported Outcomes to Improve Breast Cancer Care

By: Robert S. Kaplan, Navraj S. Nagra and Syed S. Shehab
Dr. Andrea Pusic, breast cancer reconstruction surgeon, wants to extend outcomes measurement beyond traditional surgical metrics of infections, complications, and survival rates. The case describes her development of a new mobile phone app, which collects patients’... View Details
Keywords: Health Care and Treatment; Outcome or Result; Cost Management; Activity Based Costing and Management; Mobile and Wireless Technology; Health Testing and Trials; Surveys; Health Industry; Boston
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Kaplan, Robert S., Navraj S. Nagra, and Syed S. Shehab. "Brigham & Women's Hospital: Using Patient Reported Outcomes to Improve Breast Cancer Care." Harvard Business School Case 122-010, July 2021. (Revised July 2022.)
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