interviews - Publications - Faculty & Research

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

impact your chances of success?" Of course, with so many new incubators entering the space, it's important that entrepreneurs interested in going that route find the right one. "I'd spend a lot of time with the people," said Rowe. "Interview them... View Details

Keywords: by Kenneth Liss

21 Aug 2019
Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

History at HBS, have been compiling an oral history project called Creating Emerging Markets, 130 video interviews of iconic business leaders from emerging markets discussing their careers and organizations in an unstructured format.... View Details

Keywords: by Michael Blanding

September 2021 (Revised December 2023)
Case

On the Bubble: Startup Bootstrapping

By: Jeffrey J. Bussgang, Tom Quinn and Annelena Lobb

Bubble was a software company in the low-code/no-code market, making tools that allowed users without traditional programming backgrounds or technical skills to build software. The case covers cofounder Joshua Haas’s engineering background, as he experienced a high... View Details

Citation

Educators

Purchase

Research Summary

Reverse Innovation

VG and Chris Trimble reveal a bold discovery with far-reaching implications in REVERSE INNOVATION: Create Far From Home, Win Everywhere (Harvard Business Review Press; April 10, 2012;... View Details

05 Jul 2006
Research & Ideas

The Accidental Innovator

takes a considerable capability to see the value in an accident, and to build upon it to create even more value. I became interested in this subject when I was interviewing artists about their creative processes and discovered that many... View Details

Keywords: by Sarah Jane Gilbert

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

her course "Strategic Marketing in Creative Industries," with Ferguson in the classroom. HBS Working Knowledge recently interviewed Elberse about the case, which is now publicly available. The Ferguson case is part of Elberse's growing... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

18 Apr 2000
Research & Ideas

Learning in Action

they were interviewed in-depth about how they went about their work and, specifically, what they did to be more productive. Using these insights, the Bell Labs team designed an innovative hands-on training program, which the star... View Details

Keywords: by David A. Garvin

14 Jul 2022
Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

how automated cars might be designed to minimize major accidents. For their time-use study, the researchers conducted online interviews with about 400 knowledge workers, who make up a large percentage of commuters on today’s roadways and... View Details

Keywords: by Jay Fitzgerald

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

and bolts of how to create, build, and sustain effective relationships with like-minded organizations to better accomplish a social goal. Previous research with colleagues on growth suggested that growth does not necessarily translate into greater social value... View Details

Keywords: by Martha Lagace

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

this hybrid approach is allowing companies to replace traditional customer interviews and focus groups, according to Amano and his colleagues. Understanding what prompts a customer to purchase a product—a concept known as attribution—is... View Details

Keywords: by Kristen Senz

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

greatest source of wealth for most families. In this interview Segel discusses the importance and fascination of real estate, and three important trends remaking the industry: institutionalization, environmentalism, and globalization.... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

Citation

Educators

Purchase

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

articulate how innovative people think. So over a period of years, we interviewed hundreds of innovators and almost 5,000 executives to identify ways of thinking that distinguish innovative people from typical executives. What we found is... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

13 Sep 2010
Research & Ideas

The Consumer Appeal of Underdog Branding

chronicles the brand's origins, life experiences, and evolution over time in a selectively constructed story." Keinan recently participated in an e-mail interview about the research and its importance for marketing strategies. Martha... View Details

Keywords: by Martha Lagace

07 Jan 2015
Research & Ideas

The Quest for Better Layoffs

workforce flexibility have followed, including a new case about how Honeywell weathered the Great Recession. The next step of the research will involve interviewing managers who have conducted layoffs—or who have found alternatives to... View Details

Keywords: by Carmen Nobel; Manufacturing

19 Jul 2007
Research & Ideas

Podcast: Rupert Murdoch and the Wall Street Journal

done extensive research in the media and entertainment fields. In this podcast, Anand examines not only the proposed Dow Jones deal but also the state of the newspaper industry in general. To listen to this interview with professor Bharat... View Details

Keywords: by Jim Aisner; Journalism & News; Publishing

16 Feb 2004
Research & Ideas

HBS Center Focuses on Europe

start a case and then arranged interviews with top management and a designer. ERC co-wrote the case with Professor Moon and then worked with the company to obtain releases. The case was then taught in November 2003 to 180 MBA students.... View Details

Keywords: by Cynthia Churchwell

27 Sep 2006
Research & Ideas

Report From Egypt: Studying Global Influences

Travel Date: May 2006 Location Visited: Cairo Purpose: Research on three global companies with Egyptian operations. Report: Sean Silverthorne: What was the nature of your visit? Rosabeth Moss Kanter: I traveled to Cairo in May 2006 with my research associate to conduct... View Details

Keywords: by Sean Silverthorne

20 Feb 2006
HBS Case

Oprah: A Case Study Comes Alive

interviewing executives, Harpo's media relations department wanted to make sure that the case was factually correct, and so a thorough fact-checking process, lasting several months, began. When this was completed, Koehn and Helms View Details

Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation

19 Mar 2018
Sharpening Your Skills

8 Ways To Be An Environmentally Conscious Manager

iPhoto In an interview about his recent book Profits and Sustainability, which portrays the iconoclastic entrepreneurs who built green startups in the 19th century, Harvard Business School historian Geoffrey Jones notes that being a business-environmentalist can be... View Details

Keywords: by Sean Silverthorne; Energy

Publications