interviewing - Publications - Faculty & Research

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

and bolts of how to create, build, and sustain effective relationships with like-minded organizations to better accomplish a social goal. Previous research with colleagues on growth suggested that growth does not necessarily translate into greater social value... View Details

Keywords: by Martha Lagace

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

“Slow is smooth. Smooth is fast.” The best entrepreneurs are taking this slower moment to re-examine their key business processes and make sure that they’re running them more effectively and efficiently. Train your interviewers (Who has... View Details

Keywords: by Jeffrey Bussgang

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

this hybrid approach is allowing companies to replace traditional customer interviews and focus groups, according to Amano and his colleagues. Understanding what prompts a customer to purchase a product—a concept known as attribution—is... View Details

Keywords: by Kristen Senz

06 Jan 2014
Working Paper Summaries

Mechanisms of Technology Re-Emergence and Identity Change in a Mature Field: Swiss Watchmaking, 1970-2008

Keywords: by Ryan Raffaelli; Consumer Products; Apparel & Accessories; Fashion

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods, published in the journal Organization Science, Nagle interviewed technology professionals and examined data from the Linux Foundation on... View Details

Keywords: by Kristen Senz; Computer

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

greatest source of wealth for most families. In this interview Segel discusses the importance and fascination of real estate, and three important trends remaking the industry: institutionalization, environmentalism, and globalization.... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

Citation

Educators

Purchase

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

interview than the interviewee." According to Wally Bock, "When I conducted research I found that the more effective supervisors spent the bulk of their performance evaluation meeting time talking about the future." Forced... View Details

Keywords: by Jim Heskett

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

very quickly ... It's really within that first year that they start to say, ‘This doesn't feel quite right.'" “It happens very quickly,” says Groysberg, reflecting on interviews with college students and young professionals conducted for... View Details

Keywords: by Kristen Senz

29 Oct 2006
Research & Ideas

The History and Influence of Andy Grove

Business School. Tedlow spent several years researching and interviewing Grove, to the point of inhabiting a small cubicle in Intel's Santa Clara, California headquarters. Although Grove participated with Tedlow, he did not review the... View Details

Keywords: by Sean Silverthorne; Computer

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

impact your chances of success?" Of course, with so many new incubators entering the space, it's important that entrepreneurs interested in going that route find the right one. "I'd spend a lot of time with the people," said Rowe. "Interview them... View Details

Keywords: by Kenneth Liss

September 2021 (Revised December 2023)
Case

On the Bubble: Startup Bootstrapping

By: Jeffrey J. Bussgang, Tom Quinn and Annelena Lobb

Bubble was a software company in the low-code/no-code market, making tools that allowed users without traditional programming backgrounds or technical skills to build software. The case covers cofounder Joshua Haas’s engineering background, as he experienced a high... View Details

Citation

Educators

Purchase

17 Dec 2008
Lessons from the Classroom

‘Ted Levitt Changed My Life’

executive might as well pack his attaché case and go fishing. If an organization does not know or care where it is going, it does not need to advertise that fact with a ceremonial figurehead. Everybody will notice it soon enough." In View Details

Keywords: by Julia Hanna; Education; Retail

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

extremely costly to both the firm and the individual. —Leslie A. Perlow But it is time to take the gilt off silence. Our research shows that silence is not only ubiquitous and expected in organizations but extremely costly to both the firm and the individual. Our View Details

Keywords: by Leslie A. Perlow

09 Sep 2009
Working Paper Summaries

Perspectives from the Boardroom--2009

Keywords: by Jay W. Lorsch, Joseph L. Bower, Clayton S. Rose & Suraj Srinivasan

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

articulate how innovative people think. So over a period of years, we interviewed hundreds of innovators and almost 5,000 executives to identify ways of thinking that distinguish innovative people from typical executives. What we found is... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

13 Sep 2010
Research & Ideas

The Consumer Appeal of Underdog Branding

chronicles the brand's origins, life experiences, and evolution over time in a selectively constructed story." Keinan recently participated in an e-mail interview about the research and its importance for marketing strategies. Martha... View Details

Keywords: by Martha Lagace

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

ongoing enticement for Birnbaum and the other alumni interviewed for this article. "Luxury goods are in essence a highly creative field," notes Thuy T. Tranthi (HBS MBA '93), president of Thomas Pink USA, the London-based... View Details

Keywords: by Julia Hanna; Consumer Products

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

in the School's Business History Group to reflect on Chandler's legacy and to share personal memories. To listen to this interview with professor Richard Tedlow, click on the triangular play button below. The Macromedia Flash plug-in is... View Details

Keywords: by Sean Silverthorne

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

both employers and employees to strike a brand-new balance when it comes to loyalty—one that gives organizations the focus and expertise they need to compete and employees the career development opportunities they demand? According to the experts View Details

Keywords: by Lauren Keller Johnson

Publications