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  • February 1986 (Revised June 1987)
  • Case

Ingersoll Milling Machine Co.

By: Robin Cooper and Robert S. Kaplan
Keywords: Manufacturing Industry
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  • 01 Sep 2011
  • News

Faculty Books

Skills of Disruptive Innovators by Jeff Dyer, Hal Gregersen, and Clayton M. Christensen (Harvard Business Review Press) Christensen, the Robert and Jane Cizik Professor of Business Administration, and his... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

http://www.hbs.edu/research/pdf/10-038.pdf Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience (revised) Authors: Robert S. Huckman and Bradley R. Staats Abstract In many... View Details
Keywords: Martha Lagace
  • Article

Formal Measures in Informal Management: Can a Balanced Scorecard Change a Culture?

By: Robert Gibbons and Robert S. Kaplan
Agency theorists, historically, have analyzed what kinds of performance measures should be used in formal incentive contracts. For example, after Kaplan-Norton proposed a balanced scorecard of both financial and non-financial measures, some envisioned its role only in... View Details
Keywords: Relational Contracts; Performance Measurement; Informal Management; Balanced Scorecard; Economics; Mathematical Methods
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  • July – August 1998
  • Article

The Promise--and Peril--of Integrated Cost Systems

By: Robin Cooper and Robert S. Kaplan
Keywords: Cost; System
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  • January 2023 (Revised February 2023)
  • Teaching Note

Performance Management at Afreximbank (A) and (B)

By: Robert S. Kaplan and Siko Sikochi
Teaching Note for HBS Case No. 120-029. View Details
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  • October 2016 (Revised March 2022)
  • Background Note

Cost Variance Analysis

By: Robert S. Kaplan and Susanna Gallani
This note was written to provide students with fundamental concepts and methods for the analysis of cost variances. It focuses on the decomposition of cost variances into price, quantity, and mix variance components, an approach that allows students to identify the... View Details
Keywords: Cost Accounting
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  • April 1996 (Revised April 1996)
  • Case

Activity-Based Management at Stream International

By: Robert S. Kaplan and Norman Klein
Stream International's Crawfordsville, Indiana facilities undertake the design and implementation of an activity-based costing project. After analyzing the costs assigned to 161 work activities, Crawfordsville managers present five proposals for change based on ABM... View Details
Keywords: Organizational Change and Adaptation; Change Management; Activity Based Costing and Management; Indiana
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  • August 1994 (Revised May 1999)
  • Teaching Note

Sumitomo Electric Industries, Ltd.: The Kaizen Program TN

By: Robin Cooper and Robert S. Kaplan
Keywords: Programs; Energy Industry
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  • August 1994
  • Case

Sumitomo Electric Industries, Ltd.: The Kaizen Program

By: Robin Cooper and Robert S. Kaplan
Keywords: Energy Industry
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  • August 1994
  • Case

Mitsubishi Kasei Corporation: Product Line Cost System

By: Robin Cooper and Robert S. Kaplan
Keywords: Electronics Industry
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  • April 1991 (Revised May 1999)
  • Teaching Note

Tektronix: Portable Instruments Division (A), Teaching Note

By: Robin Cooper and Robert S. Kaplan
Teaching Note for (9-188-142). View Details
Keywords: Teaching; Information
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  • December 1970
  • Article

The Four Roles of Sampling in Auditing: Representative, Corrective, Protective and Preventive

By: Robert S. Kaplan and Yuri Ijiri
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  • January 1975
  • Article

The Spatial Distribution of Urban Pharmacies

By: Robert S. Kaplan and Sam Leinhardt
Keywords: Health; Urban Scope; Health Industry
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  • Article

Knowing the Score

By: Robert S. Kaplan and David Norton
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  • April 1979
  • Article

Statistical Models of Bond Ratings: A Methodological Inquiry

By: Robert S. Kaplan and Gabriel Urwitz
Keywords: Mathematical Methods; Bonds
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  • September 1992
  • Article

Activity-based Systems: Measuring the Costs of Resource Usage

By: Robert S. Kaplan and Robin Cooper
Keywords: Measurement and Metrics; System; Cost
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  • April 2024
  • Teaching Note

Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain

By: Shirley Lu and Robert S. Kaplan
Teaching Note for HBS Case No. 123-076. View Details
Keywords: Carbon Emissions; Blockchain; Supply Chain; Green Technology; Climate Change; Environmental Sustainability
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  • November 1996 (Revised April 1999)
  • Case

United Way of Southeastern New England (UWSENE)

By: Robert S. Kaplan and Ellen L. Kaplan / RA
A regional United Way organization, a nonprofit already active in total quality management, implements a Balanced Scorecard to link its strategic planning objectives with day-to-day operations, and is able to translate its vision and strategy into objectives and... View Details
Keywords: Balanced Scorecard; Nonprofit Organizations; Governing and Advisory Boards; Strategy; United States
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  • June/July 1997
  • Article

Why Does Business Need a Balanced Scorecard? Part II

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
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