Publications

2019
Book

Becoming a Manager: How New Managers Master the Challenges of Leadership

By: Linda A. Hill

In your career, or anyone's, there is one transition that stands out as the most crucial—going from individual contributor to competent manager.

New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to... View Details

Keywords: Management; Leadership; Leadership Development; Management Skills; Learning

Article

Network Effects Aren't Enough

By: Andrei Hagiu and Simon Rothman

In many ways, online marketplaces are the perfect business model. Since they facilitate transactions between independent suppliers and customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost... View Details

Keywords: Digital Platforms; Competition; Internet and the Web; Network Effects; Market Participation

Register to Read

September 2009
Case

Culinarian Cookware: Pondering Price Promotion

By: John A. Quelch and Heather Beckham

In November of 2006, senior executives at Culinarian Cookware were debating the merits of price promotions for the company's premium cookware products. The VP of Marketing, Donald Janus, and Senior Sales Manager, Victoria Brown, had different views. Janus felt price... View Details

Keywords: Profitability Analysis; Consumer Marketing; Brand Equity; Pricing Policies; Sales Promotions; Small ＆ Medium-sized Enterprises; Decisions; Goals and Objectives; Price; Marketing Strategy; Consumer Behavior; Management Teams; Sales; Brands and Branding; Consumer Products Industry

Educators

2007
Other Unpublished Work

Mind Over Matter? Similarities and Differences Between Perceived and Observed Networks

In spite of the rapid development of new methods for network analysis—relying on electronic data sources and sophisticated computational analysis—organizational scholars continue to rely largely on more traditional survey-based methods. We believe that the... View Details

Keywords: Surveys; Organizations; Social and Collaborative Networks

2020
Book

Fit to Compete: Why Honest Conversations About Your Company's Capabilities Are the Key to a Winning Strategy

By: Michael Beer

Is Silence Killing Your Strategy?
In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand how organizational silence derails strategic objectives. When employees can't speak truth to power, senior... View Details

Keywords: Honesty; Communication; Organizational Culture; Trust; Strategy; Performance Effectiveness

October 2016
Supplement

Airbnb in Amsterdam (B)

By: Mitchell Weiss, Emer Moloney and Vincent Dessain

In December 2014, Amsterdam and Airbnb announced an MOU to promote responsible home sharing and to simplify the payment of tourist tax for hosts in the city. It was the most comprehensive agreement that Airbnb had with any city in the world. Its final provision read,... View Details

2011
Article

Incentive Compensation and the Likelihood of Termination: Theory and Evidence from Real Estate Organizations

By: Christopher Parsons, G. Hallman and J. Hartzell

We analyze two managerial compensation incentive devices: the threat of termination and pay for performance. We first develop a simple model predicting that these devices are substitutes: when termination incentives are low, optimal contracts provide stronger... View Details

Keywords: Motivation and Incentives; Resignation and Termination; Compensation and Benefits; Real Estate Industry

Web

Hiring Organizations

Environmental Defense Fund Epiq Erewhon Estee Lauder Companies, The Eventide Asset Management Evercore EverMetal Exowatt Expedia Group ExxonMobil EY-Parthenon F F-Prime Capital Factorial Energy Fairo Fairstead Fanatics Feltin Community Care Femtosense Fever Fidelity... View Details

Web

Community Values

Community Values Statement The mission of HBS is to educate leaders who make a difference in the world. Achieving this requires an environment of trust and mutual respect, free expression and inquiry, and a commitment to truth,... View Details

05 Jul 2023
What Do You Think?

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

that their views aren’t heard when it comes to important decisions. Research tells us that employee engagement, retention, and ultimately diversity result in large part from the trust of one’s immediate leader, inclusion, and “voice,” the... View Details

Keywords: by James Heskett

2024
Working Paper

Do Information Frictions and Corruption Perceptions Kill Competition? A Field Experiment on Public Procurement in Uganda

By: Emanuele Colonnelli, Francesco Loiacono, Edwin Muhumuza and Edoardo Teso

We study whether information frictions and corruption perceptions deter firms from doing business with the government. We conduct two nationwide randomized controlled trials (RCTs) in collaboration with the national public procurement supervisory and anti-corruption... View Details

Keywords: Knowledge Use and Leverage; Government and Politics; Crime and Corruption; Trust; Perception; Business and Government Relations

Read Now

26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

lengths—60, 30, and 10 seconds—and in 10-second silent videos and 10-second audio clips. We find that perceptions of collective properties of groups, including cohesion, affective trust, and cognitive trust partially mediate perceivers’... View Details

Keywords: Dina Gerdeman

Web

Value-Based Health Care - Institute For Strategy And Competitiveness

accelerate transformation to high value health care. Prof. Teisberg, who holds the Cullen Trust Distinguished University Chair for Value-Based Health Care, authored Redefining Health Care: Creating Value-Based Competition on Results with... View Details

14 Dec 2021
Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

with people from other activities to solve them,” Forlenza says. “It’s very positive from a cultural standpoint.” SFP has proven a powerful tool because it not only changes how work is done and with whom, but also increases commitment to dramatic change and the View Details

Keywords: by Michael Beer

Web

Great American Business Leaders of the 20th Century - Leadership

Citizens Trust Bank, 1927–1971 Charles E. Mitchell National City Bank, 1921–1929 David W. Mitchell Avon Products, 1975–1983 James R. Moffett Freeport-McMoRan, 1984–2003 Thomas S. Monaghan Domino's Pizza, 1960–1998 Robert G. Mondavi Robert... View Details

Research Summary

Workforce Change

By: Sandra J. Sucher

This research encompasses layoffs, furloughs and restructuring, global practices that affect millions of employees and thousands of companies every year. In this work I aim to replace bad practice that damages trust with good (or at least better) practice through... View Details

Keywords: Layoffs; Leadership And Change Management; Global Innovation; Strategic Decision Making; Multinational Corporations; Organizational Change and Adaptation; United States; France; Germany; Hungary; Finland; United Kingdom; Netherlands; China; Japan; Brazil

February 2008 (Revised March 2008)
Teaching Note

LinkedIn (TN) (A) and (B)

By: Mikolaj Jan Piskorski

In the summer of 2005, LinkedIn, a two-year-old start-up, was choosing between two options to monetize its 5 million business people network. Members could contact each other through trusted intermediaries on the network to offer or seek jobs, consulting engagements,... View Details

Keywords: Business Startups; Social and Collaborative Networks; Internet and the Web; Financing and Loans; Revenue; Design; Service Operations