Social Skills - Publications - Faculty & Research

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The Gift of Global Talent

Possible The Plight of the Graying Tech Worker William R. Kerr 28 Mar 2019 | Sloan Management Review A skilled would-be immigrant says Trump doomed his American dream Michelle Mark 02 Mar 2019 | Business Insider Axiom Business Book Awards... View Details

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

crucial social skills for young adults who grew up in single-child households, creates lifelong Yum! Brands customers, and develops a culture of customer service in a country where there was none. The... View Details

Keywords: by Maggie Starvish; Food & Beverage

07 Jun 2021
Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

Others don’t do it very well.” The cruel reality, however, for many social enterprises, up to 50 percent of the CEO’s time can be devoted to securing financial resources. Without the resources, even the most exciting mission will fall... View Details

Keywords: by Danielle Kost

2013
Book

Judgment in Managerial Decision Making

By: Max Bazerman and Don A. Moore

Is your judgment influenced by personal biases? In situations requiring careful judgment, we're all influenced by our own biases to some extent. But, with Judgment in Managerial Decision Making, you can learn how to overcome those biases to make better... View Details

Keywords: Decision Choices and Conditions; Judgments; Management Practices and Processes; Management Skills; Managerial Roles; Performance Improvement; Prejudice and Bias

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May–June 2024
Article

Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez

Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details

Keywords: Prejudice and Bias; Gender; Training; Recruitment; Personal Development and Career

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07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

their great skill in those areas with a mastery of any two out of four secondary management practices—talent, innovation, leadership, and mergers and partnerships. We learned, for example, that it doesn't really matter if you implement... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

02 Mar 2016
News

David Moss is Rewriting History

Photographed by Webb Chappell In March 2010, the 1787 drafting of the United States Constitution became breaking news. The members of the Texas State Board of Education had convened in Austin to review the state’s history and other social... View Details

Keywords: April White

08 Feb 2024
Blog Post

African American Student Union Spotlight on Joint Degrees

have a career that spans the public, private, and nonprofit sectors. Through the joint degree program, I am building skills that will allow me to leverage the strengths of each sector to drive economic and View Details

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

too-commonly used term, not mine) are tradable on international labor markets. They especially follow the migration of manufacturing activity involving jobs requiring lower skills and compensation. Efforts to revive high value-added... View Details

Keywords: by James Heskett; Manufacturing

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

critical care centers that were overwhelmed immediately. And right now, it's critical for people to understand that while we hope to have a vaccine post-HSCT, that they are the protection against the spread of this virus right now by good hygiene, using your mask,... View Details

Keywords: by Staff; Pharmaceutical

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Training Materials - Research Computing Services

Training Training Materials 3ms Research Computing Services offers training on a wide range of topics. Whether you are looking to review a training workshop you attended or learn new skills at your own self-directed pace, take a look at... View Details

16 Aug 2018
News

Working with a Giver’s Spirit

Philippine tech incubator behind a number of remarkable companies, including Ayannah, which uses social media and mobile platforms to provide digital commerce and payment services to the world’s unbanked; PawnHero, an online pawnshop that... View Details

Keywords: Constantine von Hoffman

28 Apr 2015
First Look

First Look: April 28

principles, and skills of three of the most successful and influential figures in business-Bill Gates, Andy Grove, and Steve Jobs-offering lessons for all managers and entrepreneurs on leadership, strategy, and execution. In less than a... View Details

Keywords: Sean Silverthorne

Web

Climate Impact - Business & Environment

Co-Founder, Julius Education “Julius is solving the talent needs of the climate transition by providing inclusive, data-led solutions to start and grow green careers. Our platform demystifies relevant jobs and career pathways, provides industry-aligned View Details

2012
Chapter

Creating Leaders: An Ontological/Phenomenological Model

By: Michael C. Jensen, Werner Erhard and Kari L. Granger

The sole objective of our ontological/phenomenological approach to creating leaders is to leave students actually being leaders and exercising leadership effectively as their natural self-expression. By "natural self-expression" we mean a way of being and acting in any... View Details

Keywords: Leadership Development; Attitudes; Behavior; Experience and Expertise; Knowledge Acquisition

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10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Knitting together a workforce with diverse backgrounds, cultures, and other demographic differences is challenging even for experienced managers, who must socialize those employees into the organization and also help them form new work... View Details

Keywords: by Julia Hanna

23 Jun 2009
First Look

First Look: June 23

problems (and the ways they reinforce each other), this paper offers a new approach to community transformation which calls for leaders to use technology to inform and connect people. We need to convert the social safety net into a View Details

Keywords: Martha Lagace

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

of General Motors because of her skills at turning around a large organization. My colleague Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration at Harvard Business School, knowing that I was preparing materials... View Details

Keywords: Re: James L. Heskett

16 Apr 2019
Blog Post

How Being an Introvert Influenced My Business School Experience

bolster important communication skills and build up a base level of confidence needed to address large audiences, a valuable “real world” skill. Given that as an introvert I prefer a slower pace and value reflection (extroverts tend to... View Details

February 2009
Article

Just Because I'm Nice, Don't Assume I'm Dumb

By: Amy Cuddy

We often judge colleagues on the basis of their perceived warmth and competence, finding clues to these qualities in stereotypes rooted in race, gender, or nationality. Many of our decisions about fellow workers are thus premised on faulty data—harming judged and... View Details

Keywords: Prejudice and Bias; Perception; Nationality; Race; Judgments; Competency and Skills; Gender

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