Providers - Publications - Faculty & Research

September 2016 (Revised July 2018)
Case

United Airlines: More Out-and-Back Flying?

By: Ryan W. Buell, Willy Shih and Mike Toffel

This case looks at United Airlines when it is facing a decision on whether to shift its aircraft routing to more "out-and-back" routing in order to try to improve its on-time performance. As one of the world's largest airlines, United had a very large fleet and... View Details

Citation

Educators

Purchase

September 2006 (Revised October 2007)
Module Note

Platform-Mediated Networks: Definitions and Core Concepts

By: Thomas R. Eisenmann

Defines platform-mediated networks and introduces concepts central to their study. First, it defines networks and network effects; explains how network effects influence users' willingness-to-pay for network access; describes factors that determine the strength of... View Details

Keywords: Consumer Behavior; Network Effects; Digital Platforms; Information Technology; Information Infrastructure; Digital Platforms

Citation

Purchase

Profile

Tiffany Niver

path? HBS provided an educational experience in career possibilities, paths, and options. Through the classroom experience, exposure to executives and protagonists, as well as the wide variety of career resources, I am walking out of the... View Details

Keywords: Technology; Retail; Consulting

Program

Disruptive Innovation

accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who... View Details

November 2005 (Revised November 2011)
Background Note

Entrepreneurship and Venture Capital in Healthcare Fall Term 2011: Course Outline and Syllabus

By: Richard G. Hamermesh and Robert F. Higgins

Provides an overview of the second-year MBA elective course Entrepreneurship and Venture Capital in Healthcare. View Details

Keywords: Entrepreneurship; Venture Capital; Health Care and Treatment

Citation

Educators

Purchase

February 2003 (Revised April 2006)
Case

Analyzing Edison Schools Inc. (A)

By: David F. Hawkins and Jacob Cohen

Provides the background information for Edison Schools, Inc. and the 2001 financial statements and footnotes. View Details

Keywords: Accounting; Financial Statements; Education Industry; United States

Citation

Find at Harvard

December 2001
Case

Dairy.com

By: Ray A. Goldberg and James M Beagle

Dairy.com's ecommerce exchange attempts to provide value to the dairy industry through price discovery mechanisms. View Details

Keywords: Food; Innovation and Invention; Business Strategy; Technology Adoption; Internet and the Web; Price; Value Creation

Citation

Educators

June 1984 (Revised October 1988)
Background Note

Introduction to Cases

By: Benson P. Shapiro

Introduces students and executives to the case method and provides a generalized approach to cases. View Details

Keywords: Cases

Citation

Educators

Purchase

October 2010 (Revised November 2010)
Case

The NFL's Digital Media Strategy

By: Anita Elberse, C. Kelsey Calhoun and Daven Johnson

In late 2009, Brian Rolapp, senior vice president of media strategy and digital media for the NFL, was faced with the challenge of determining the league's strategic approach to the wireless market—and presenting his views to NFL team owners. What was the league's best... View Details

Keywords: Business Model; Marketing Channels; Marketing Strategy; Media; Distribution Channels; Mobile and Wireless Technology; Sports Industry

Citation

Educators

Purchase

Program

Rising Generation in the Family Enterprise

responsibility into plans for the future Expand your personal and professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries around the globe Build relationships with a diverse group... View Details

2020
Chapter

The Relational Roles of Brands

By: Jill Avery

In contemporary culture, brands play important relational roles, linking consumers to others and serving as relational partners. This chapter provides an understanding of the relational roles of brands to illuminate why and how consumers connect with brands and how... View Details

Keywords: Customer Relationship Management; Customer Focus and Relationships; Customers; Brands and Branding; Marketing Strategy; Marketing

Citation

Purchase

23 Jun 2008
Research & Ideas

Innovative Ways to Encourage Personal Savings

levers are simple changes in what I call the plumbing, making the process of savings easier. Others involve providing various incentives, be they financial or sociological. The most interesting ideas—indeed the oldest—try to make savings... View Details

Keywords: by Martha Lagace; Financial Services

January 2009 (Revised November 2011)
Case

The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (A)

By: Clayton S. Rose, Daniel Baird Bergstresser and David Lane

"Bear Stearns & Co. burned through nearly all of its $18 billion in cash reserves during the week of March 10, 2008, and an unprecedented provision of liquidity support from the Federal Reserve on Friday, March 13 was insufficient to reverse the decline in Bear's... View Details

Keywords: Mergers and Acquisitions; Financial Crisis; Capital; Financial Liquidity; Financial Strategy; Corporate Governance; Crisis Management; Business and Stakeholder Relations; Competition; Valuation; Financial Services Industry

Citation

Educators

Purchase

2021
Book

Remote Work Revolution: Succeeding from Anywhere

By: Tsedal Neeley

The rapid and unprecedented changes brought on by COVID-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive... View Details

Keywords: Remote Work; Health Pandemics; Employment; Disruption; Organizational Change and Adaptation; Management

Citation

Find at Harvard

Purchase

June 2010
Background Note

A Note on Corporate Entrepreneurship: Challenge or Opportunity?

This note provides an overview of the rationale and the challenges associated with building new businesses within established companies. It provides a framework for understanding why corporations pursue entrepreneurial ventures and the various levers that they employ.... View Details

Keywords: Business Plan; Corporate Entrepreneurship; Innovation and Invention; Problems and Challenges; Opportunities

Citation

Educators

Purchase

June 2021
Case

Bozoma Saint John: Leading with Authenticity and Urgency

By: Francesca Gino and Frances X. Frei

In this multimedia case, Bozoma Saint John recounts numerous defining moments from her childhood and work experiences. We learn what empowered and inspired her to be her authentic self, to be vulnerable and open to new experiences, to find commonality with others, to... View Details

Keywords: Biases; Personal Development and Career; Identity; Interests; Ethics; Values and Beliefs; Opportunities; Leadership Style; Diversity

Citation

Educators

Purchase

Career Coach

Kamya Jagadish

Kamya wants to help students explore the opportunities available to HBS students in the social impact space. Having worked in public, private, and nonprofit sectors, Kamya can provide insights into how job experiences differ across the... View Details

2017
Book

Extreme Teaming: Lessons in Complex, Cross-Sector Leadership

By: Amy C. Edmondson and Jean-François Harvey

Today's global enterprises increasingly involve collaborative work by teams of experts operating across different professions, organizations, and industries. Extreme Teaming provides new insights into the world of complex, cross-industry projects and the ways... View Details

Keywords: Groups and Teams; Collaborative Innovation and Invention; Leadership; Complexity

Citation

Find at Harvard

Purchase

21 Nov 2023
Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

their groups. “You need to broadcast information in a way that helps people build narratives that reduce emotions.” Leaders of large organizations typically can’t provide personalized support to every employee. In these instances, “You... View Details

Keywords: by Kristen Senz