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  • All HBS Web  (2,730)
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Technology & Operations Management - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2025 Working Paper Designing Consent: Choice Architecture and Consumer Welfare in Data Sharing By: Chiara Farronato ,... View Details
  • Research Summary

Managing the Advantages and Tradeoffs of Collaborative Structures

By: Ethan S. Bernstein

To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details

Keywords: Networks; Human Behavior; Performance; Virtual Work; Hybrid Work; Office Space; Workplace Design; Communication; Social and Collaborative Networks; Behavior; Organizational Design; Organizational Structure; Leadership; Management
  • Program

Foundations of Private Equity and Venture Capital

knowledge of industry processes and terminology Assess the implications of different deal structures and terms Establish a successful private equity/venture capital partnership structure Expand your personal and professional network... View Details
Keywords: Finance; Finance
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

Organizational Response to Environmental Demands: Opening the Black Box Authors:Magali A. Delmas and Michael W. Toffel Abstract This paper combines new and old institutionalism to explain enduring differences in View Details
Keywords: Martha Lagace
  • 08 Aug 2023
  • Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

gaps.” You Might Also Like: It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’ Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action What's Missing from the Racial Equity Dialogue? Feedback or ideas to share? Email... View Details
Keywords: by Michael Blanding
  • Article

Birds of a Feather...Enforce Social Norms? Interactions Among Culture, Norms, and Strategy

By: Hongyi Li and Eric J. Van den Steen
Does culture eat strategy for breakfast? This paper investigates the interactions among corporate culture, norms, and strategy, in order to better understand this issue and related questions. It first shows, through microfoundations, how the forces that drive toward... View Details
Keywords: Culture; Norms; Organizational Culture; Strategy; Values and Beliefs
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Li, Hongyi, and Eric J. Van den Steen. "Birds of a Feather...Enforce Social Norms? Interactions Among Culture, Norms, and Strategy." Strategy Science 6, no. 2 (June 2021): 166–189.
  • April 2024
  • Case

Michelin in Motion: Putting Purpose to Work

By: Hubert Joly, Nitin Nohria and Emilie Billaud
When he became CEO, facing limited growth prospects, a low valuation, and therefore a stagnating share price, Menegaux and his team launched a set of initiatives to reposition Michelin. These included (1) articulating a clear purpose (“We care about giving people a... View Details
Keywords: Transformation; Talent and Talent Management; Innovation Strategy; Leading Change; Goals and Objectives; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Identity; Motivation and Incentives; Corporate Strategy; Diversification; Value Creation; Mission and Purpose; Valuation; Manufacturing Industry; Rubber Industry; Transportation Industry; Europe; France
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Joly, Hubert, Nitin Nohria, and Emilie Billaud. "Michelin in Motion: Putting Purpose to Work." Harvard Business School Case 324-127, April 2024.
  • August 2019 (Revised March 2022)
  • Case

Family Matters: Governance at the Zamil Group

By: Christina R. Wing, Suraj Srinivasan and Esel Çekin
This case focuses on a large Saudi Arabian industrial conglomerate and family business Zamil Group’s corporate and family governance journey. The 12 sons of the founder led and grew the group successfully after taking over from their father in 1961. The secret to their... View Details
Keywords: Middle East; Family Ownership; Family-owned Business; Saudi Arabia; Family Business; Governance; Organizational Structure; Values and Beliefs; Steel Industry; Industrial Products Industry; Middle East; Saudi Arabia; Bahrain
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Wing, Christina R., Suraj Srinivasan, and Esel Çekin. "Family Matters: Governance at the Zamil Group." Harvard Business School Case 620-009, August 2019. (Revised March 2022.)
  • 29 Jul 2019
  • Research & Ideas

How Companies Benefit When Employees Work Remotely

interaction between co-workers, and “sequential interdependence,” which involves a series of tasks performed by different employees. POLL Do you prefer to work remotely? We're asking Working Knowledge readers to View Details
Keywords: by Kristen Senz

    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
    • January 2023 (Revised August 2023)
    • Case

    Veeva Systems and the Transformation to a Public Benefit Corporation

    By: Ranjay Gulati and Allison M. Ciechanover
    Peter Gassner, the co-founder and CEO of Veeva Systems, steered the company through rapid scaling from its launch in 2007 to 2022. Year after year, the company had exceeded expectations, with its market capitalization reaching $50 billion at its peak. By 2022, the... View Details
    Keywords: Transformation; Corporate Governance; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Culture; Information Technology Industry; Technology Industry; United States; California
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    Gulati, Ranjay, and Allison M. Ciechanover. "Veeva Systems and the Transformation to a Public Benefit Corporation." Harvard Business School Case 423-045, January 2023. (Revised August 2023.)
    • 13 Jan 2003
    • Research & Ideas

    The Subconscious Mind of the Consumer (And How To Reach It)

    thinking? HBS Working Knowledge staffer Manda Mahoney questioned Zaltman about the new book, published by Harvard Business School Publishing. Mahoney: You state that 95 percent of all cognition occurs in the subconscious mind. How can... View Details
    Keywords: by Manda Mahoney
    • October 2023 (Revised April 2024)
    • Case

    ghSMART & Co: Building and Scaling a Time Smart Firm

    By: Ashley Whillans and Sara Coronel Rodriguez
    "For ghSMART, freedom is the first principle from which all good things flow”—Geoff Smart, Chairman and Founder, ghSMART. ghSMART was a leadership advisory firm that was grounded in the principle of freedom. Talented Consultants and Partners could work remotely from... View Details
    Keywords: Time; Consulting Firms; Time Management; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Knowledge Sharing; Organizational Culture; Going Public; Partners and Partnerships; Expansion; Reputation
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    Whillans, Ashley, and Sara Coronel Rodriguez. "ghSMART & Co: Building and Scaling a Time Smart Firm." Harvard Business School Case 924-009, October 2023. (Revised April 2024.)
    • 23 Sep 2014
    • First Look

    First Look: September 23

      Publications September 2014 Research in Organizational Behavior The Governance of Social Enterprises: Mission Drift and Accountability Challenges in Hybrid Organizations By: Ebrahim, Alnoor, Julie Battilana, and Johanna Mair Abstract—We... View Details
    Keywords: Sean Silverthorne
    • June 18, 2021
    • Article

    Research: What Inclusive Companies Have in Common

    By: J. Yo-Jud Cheng and Boris Groysberg
    A survey of more than 19,000 HBR readers found that one particular culture style differentiated the diverse and inclusive organizations from those that were not: a learning-oriented culture that emphasizes flexibility, open-mindedness, and exploration, and can equip... View Details
    Keywords: Inclusion; Diversity; Organizational Culture; Learning; Organizational Change and Adaptation; Leading Change
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    Cheng, J. Yo-Jud, and Boris Groysberg. "Research: What Inclusive Companies Have in Common." Harvard Business Review Digital Articles (June 18, 2021).
    • November 2008 (Revised October 2009)
    • Case

    American Cancer Society: Access to Care

    By: Robert L. Simons and Kathryn Rosenberg
    CEO John Seffrin decides to radically change the strategy of the American Cancer Society. The new Access to Care strategy relies on advocacy to change public policy and increase the number of Americans eligible for cancer prevention and treatment. The new strategy... View Details
    Keywords: Values and Beliefs; Governance Controls; Leading Change; Organizational Change and Adaptation; Organizational Structure; Nonprofit Organizations; Business Strategy; Health Industry; United States
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    Simons, Robert L., and Kathryn Rosenberg. "American Cancer Society: Access to Care." Harvard Business School Case 109-015, November 2008. (Revised October 2009.)
    • Web

    Marketing - Faculty & Research

    James, Ayelet Israeli, and Donald Ngwe. "Using Gen AI for Early-Stage Market Research." Harvard Business Review (website) (July 18, 2025). In Privacy We Trust: The Effect of Privacy Regulations on Data Sharing Behavior By: Ozge Demirci,... View Details
    • May 1994 (Revised November 1994)
    • Case

    PepsiCo: A View from the Corporate Office

    By: Lynda M. Applegate and Leonard A. Schlesinger
    Describes the three business segments of PepsiCo (beverages, snack foods, and restaurants). It then explores the competitive environment within each segment and the response of PepsiCo's businesses. It seeks to show how PepsiCo CEO, D. Wayne Calloway, in a very... View Details
    Keywords: Business Divisions; Change; Governance Controls; Management Style; Organizational Structure; Situation or Environment; Competitive Strategy; Value; Food and Beverage Industry
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    Applegate, Lynda M., and Leonard A. Schlesinger. "PepsiCo: A View from the Corporate Office." Harvard Business School Case 694-078, May 1994. (Revised November 1994.)
    • July 2010 (Revised March 2013)
    • Case

    One Firm One Future at Davis Langdon (A)

    By: Robert G. Eccles and Kaitlyn A. Simpson
    Senior Partner Rob Smith just led construction consultancy firm Davis Langdon through a major organizational change in Europe and the Middle East. In the past, compensation arrangements had not incentivized partners to collaborate across the firm to serve clients'... View Details
    Keywords: Profit Sharing; Global Strategy; Compensation and Benefits; Leading Change; Organizational Change and Adaptation; Partners and Partnerships; Cooperation; Expansion; Consulting Industry; Europe; Middle East
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    Eccles, Robert G., and Kaitlyn A. Simpson. "One Firm One Future at Davis Langdon (A)." Harvard Business School Case 411-006, July 2010. (Revised March 2013.)
    • Web

    Managing the Future of Work

    abilities in others. This shift demands a fundamental rethinking of organizational structure, how businesses approach talent management, and how individuals navigate their careers. Navigating Opportunity: Career Information and Mobility... View Details
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