Interactive Communication - Publications - Faculty & Research

01 Jun 2018
News

The Long Run

entrepreneur—would take him far away from Calhoun, he returned in 1997 to give his three daughters the opportunity to grow up in the close-knit community he remembered from his childhood. He continued his work across the private and... View Details

Keywords: Julia Hanna; photographed by Melissa Golden

25 Aug 2003
Research & Ideas

Should You Sell Your Digital Privacy?

therefore has an incentive to police the actions of the parties to which it sells the data, and to conduct its own interactions with a degree of civility, because its interests are aligned with the interests of the customer. Q: What is... View Details

Keywords: by Manda Salls & Sean Silverthorne; Advertising

Blog

Understanding the Benefits of Our Virtual Programs

We spoke with four participants of our live online programs to learn more about their experience: Augusto Bassanini, President & CEO, United Grain Corporation Trey Ford, Vice President, Platform Strategy and Trust, Salesforce.com, Inc. Nina Olle, General Manager, South... View Details

22 Nov 2013
News

A Passion for Film

d'Arbeloff didn't consider that he could actually work in the film business until he got a job at Lotus Development in Cambridge, Massachusetts, after college. "I was making a lot of training materials and interactive demonstration disks;... View Details

Keywords: Jill Radsken; Motion Picture and Sound Recording Industries; Information

03 Oct 2005
What Do You Think?

What’s the Future of Globally Organized Labor?

include differences in objectives of various work groups, a concentration on short-term goals, and a leadership gap. "Unionization will be achieved from increased interaction due to the ease of View Details

Keywords: by James Heskett

Web

5.1 Information Technology | MBA

MBA Program. Standards for Electronic Communication & Interaction HBS is committed to freedom of expression. All members of the HBS Community benefit from the open expression... View Details

06 Mar 2018
First Look

First Look at Research and Ideas, March 6, 2018

archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website that visualized both service requests (e.g., potholes) and efforts by the city... View Details

Keywords: Sean Silverthorne

01 Jun 2002
News

Up to the Challenge: Lori Schock - Listen and Learn

would work to his or her advantage on a practical level. “I learned as much as they did from that experience,” she notes. Schock's successful interactions as SA copresident often hinged on understanding the reasoning behind the planning... View Details

Keywords: Kathleen Brill

15 Sep 2016
News

The Burning Man Project

the wall of a museum, or in a home, or an office, to this shared joyous interactive thing that takes on a life of its own. It's pretty incredible to see people who never thought they were artists suddenly doing work at Burning Man and... View Details

01 Oct 1997
News

Meeting the Challenges of Third-World Development

outdated, electricity was sporadic, communication was difficult, basic resources were scarce, institutions were undeveloped, and the need for training was tremendous. Despite these obstacles, Lu was able to make a difference in the lives... View Details

Web

Online Personal Branding Course | HBS Online

video above: Learner completes an interactive question by dragging and dropping choices into two different categories Get social by collaborating and networking with a global community of peers before,... View Details

29 Jun 2016
Blog Post

Emerging Into Singapore

popular non-formal Singlish phrase) - well almost. For a “hustling” city, it’s easy to get lost and go unnoticed, but I have been taken aback by how friendly people are in Singapore. Everyone is fluent in English as well, which makes it very easy to View Details

Keywords: Technology; Consumer Products / Retail

08 Oct 2014
Research & Ideas

Who Is the Chief Sustainability Officer?

the business environment are changing in the future. The CSO is the ambassador with the vision, the person who decides what needs to change when it comes to how the company is interacting with the View Details

Keywords: by Dina Gerdeman; Manufacturing

15 Nov 2010
Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

aligning behavior in an organization). The company environment in which go-to-market initiatives are developed and executed: how communication does or doesn't work across internal organizational boundaries; how salespeople are managed;... View Details

Keywords: by Sean Silverthorne; Retail

November 2017
Teaching Note

Tencent

By: John R. Wells and Gabriel Ellsworth

Teaching Note for HBS No. 718-426. Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking... View Details

Citation

Purchase

21 Jan 2014
News

Climbing to New Heights

appreciative of warmth, shelter, a shower—all those things you generally take for granted." But, Petzel adds, he also feels an obligation to give back. Based in London, where he works for Goldman Sachs, he became acquainted with Community... View Details

Keywords: Robert S. Benchley

Profile

Jeff Bernstein

terms of the roles I can play in a team environment. I know when to lead, when to follow." "HBS is also second to none in resources," Jeff says. "You get a world-class faculty, extraordinary interactions with your... View Details

01 Dec 2017
News

The First Five Years: Emmanuel Straschnov (MBA 2012)

it led us to keeping the team small and being extremely customer-centric, since we don't have investors as stakeholders. What's been the most enjoyable part of building the company, and what's been the most challenging? The most enjoyable part of building Bubble has... View Details

28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

Health-care reform is more than a political football. For twenty years it's been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day.... View Details

Keywords: by Julia Hanna; Health

Web

The Hunger Relief System | Social Enterprise | Harvard Business School

nonprofit, Mercy Corps. I was able to interact with their leadership team in a variety of impactful ways that I think set me off and got me excited about how I could find a career in the nonprofit world. Careers & Connections The HBS... View Details

Publications