Experiment Design - Publications - Faculty & Research

Web

About - Race, Gender & Equity

methods and executive education courses designed specifically for women leaders. She served for six years as senior associate dean for culture and community. Lakshmi Ramarajan Initiative Co-Chair, Diane Doerge Wilson Professor of Business... View Details

07 Jun 2023
Blog Post

My One Case: MBA Class of 2023 Looks Back

designed to alleviate burdens for frontline workers. The model—which included elements like scheduling, cross-training, and optimal store layouts—freed up employees to create a better service experience for... View Details

21 Feb 2007
Op-Ed

What a U.N. Partnership with Big Business Could Accomplish

spur to migrants hammering at the gates of Europe and America. But the goal of poverty reduction will not be reached unless the world tries something new. It is clear from the experience of countries that have been most successful in... View Details

Keywords: by George C. Lodge & Craig Wilson

05 Aug 2008
First Look

First Look: August 5, 2008

characteristics and director networks are also associated with deal generation. We find that a company that has a director who has had LBO experience through prior board service is ~40% more likely to receive a private equity offer and... View Details

Keywords: Martha Lagace

02 Mar 2012
HBS Seminar

Joe Lassiter/Gordon Jones, Harvard Business School/Harvard University

12 Feb 2018
Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

line has an end and there is an identifiable person who occupies it,” says Buell. “They know they’re last and everyone around them knows it as well.” The anxiety we feel about being last can affect how consumers experience waiting for a... View Details

Keywords: by Michael Blanding; Retail; Service

Web

Technology & Innovation - Faculty & Research

This AI factory, designed to rapidly build and iterate on new AI products, was central to Hillen's vision of giving VideaHealth a competitive edge in the market. VideaHealth’s AI technology aspires to detect dental conditions on x-rays... View Details

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

foundational elements that help these professionals reach a higher level—the T-shaped leader. What is a T-shaped leader? In this development model, the vertical line of the T represents depth of expertise, and the horizontal line reflects broadening View Details

Keywords: by Hise Gibson and Shawnette Rochelle

08 Dec 2023
News

New Leadership Role and Structure

MESSAGE FROM ANGELA CRISPI AND DEAN SRIKANT DATAR To: HBS Faculty and Staff From: Angela Crispi and Srikant Datar Re: New Leadership Role and Structure We are delighted to announce that effective January 1, 2024, Jana Kierstead will become Executive Director, MBA and... View Details

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

barriers that threaten employees' sense of belonging. Encourage practice of the new language. Provide nonthreatening environments where the new language can be studied and practiced. Encourage empathy. Promote sharing of experiences as... View Details

Keywords: by Kim Girard

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

reasoned, would only dignify Pennzoil's claim. The jury heard only Pennzoil's expert—and awarded $7 billion in compensatory damages to Pennzoil. Jim Kinnear, then vice chair of Texaco, came away from the experience convinced that no CEO... View Details

Keywords: by Sean Silverthorne; Legal Services

Web

Curriculum - Business & Environment

MBA Experience Curriculum 0ms Required Curriculum (1st Year) Cases Environmental opportunities and challenges are embedded in most Required Curriculum courses so that all students understand the importance of the natural environment to... View Details

25 Jul 2023
Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

well as to large community groups and their members. In his role, McClain will design capital products, and identify and negotiate agreements with capital partners who provide fairly-priced funds for BrightUp’s users. He will also manage... View Details

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

experience with restructuring, so there is no precedent to guide investors. Restructurings are often exceedingly complicated. (The shareholder prospectus that described United Air Lines' proposed employee buyout contained almost 250 pages... View Details

Keywords: by Stuart C. Gilson

26 Aug 2024
Blog Post

HBS Lingo 101

opened in 1953 (and later updated in 2004), and the horseshoe-shaped classroom layouts were specifically designed to facilitate case method learning. BAKER: Baker Library is equipped to assist MBA students with the breadth of their... View Details

September 2009
Module Note

Leading Teams Note

By: Jeffrey T. Polzer

This note, which describes the architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams... View Details

Keywords: Interpersonal Communication; Experience and Expertise; Decision Choices and Conditions; Knowledge Sharing; Leadership; Business Processes; Groups and Teams

Citation

Purchase

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

Instead, they practice the art of reflection “in the cracks and crevices of their everyday lives” to help them make better decisions day by day and problem by problem. Badaracco recommends four design principles for reflection. Like View Details

Keywords: by Dina Gerdeman

14 Jul 2014
Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

of the bell curve, says Avery, product designers can discover truly innovative breakthroughs. "Only by looking at consumers who fall within those tails of the normal distribution can you understand the extremes," she says. "And they often... View Details

Keywords: by Michael Blanding

Profile

Jean Luo

and designers to understand what drives people and create live features and stories. We were doing something that connected people and made them happy.” Despite her satisfaction, Jean was eager for more education. “I love being in an... View Details

Keywords: Financial Services; Tech

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

possible.” Duncan brought experience with long space ights to help solve concerns related to the miners’ physical and psychological survival in their small quarters. NASA engineers played a crucial role in the View Details

Keywords: by Amy C. Edmondson; Mining

Publications