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    How Companies Can Help Rebuild America’s Common Resources

    In cities and metros across the United States, leadership from government, business, labor, education, and the nonprofit sector have started to work together across sectors to bolster communal resources. These cross-sector collaborations are diverse in nature, and... View Details
    • 2012
    • Case

    Robert Whelan and the Student Loan Crisis (A)

    By: Rosabeth M. Kanter and Olivia Leskinen
    Robert Whelan and the Student Loan Crisis (A) 2009 AL Fellow Bob Whelan developed an idea with partners that was a seed before his fellowship year and seemed to address a significant national challenge - college financing - with a creative concept and experience from... View Details
    Keywords: Innovation; Entrepreneurs; Leadership Skills; Student Loan Crisis; Student Loans; Students; Low-income; Postsecondary Education; Debt-free; Income-share Agreements; ISA; College; Master’s Degree; Google; Purdue Research Foundation; Kanter’s Law; Elida Gonzalez; 13th Avenue; Ed Lowry; Flexibility; National Student Debt Jubilee Project; Fundraising; Difficult Middles; Investing In Student Success Act Of 2014; State Engagement; State Level; Pay It Forward; Student Movement; Tuition; Financing College; Change Management; Entrepreneurship; Innovation and Invention; Leadership; Education; Higher Education; Financing and Loans; Social Enterprise
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    • Web

    Faculty & Advisors | MBA

    Blackstone, Evan was the Head of Strategy at Moderna (NASDAQ: MRNA). Before joining Moderna, Evan was a Principal at Bain Capital Ventures and an Engagement Manager at McKinsey & Company in New York. Kareem Reda MBA ’11, Harvard... View Details
    • Research Summary

    Customer Management in Business-to-Business Markets

    By: Das Narayandas

    Das Narayandas is engaged in ongoing research on vendor firms' management of long-term customer relationships. The initial phase of his research involved identifying vendors that stood to benefit from long-term relationships with select sets of customers and... View Details

    • 9 Nov 2021
    • Interview

    How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson

    By: Amy C. Edmondson and Dominic Monkhouse
    If you want to be better at leading a team. If you want to know how to lead a good decision making process. Or how to engage and inspire people to bring their full self to work, don’t miss Amy Edmondson, Harvard Business School professor and author of The Fearless... View Details
    Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Decision Making; Motivation and Incentives
    Related
    • August 1995 (Revised November 2000)
    • Background Note

    Designing and Managing the Information Age Organization

    By: Lynda M. Applegate
    Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details
    Keywords: Design; Management; Organizations; Information Technology
    Related
    • 03 Nov 2015
    • News

    Marketers Should Pay Attention to fMRI

    • 09 Dec 2014
    • News

    Can Your Movie Change the World?

    • 30 Mar 2021
    • News

    Racial Equity Related Stories this Quarter

    • March 18, 2020
    • Article

    How Honest Conversations Can Accelerate Corporate Transformation

    By: Michael Beer
    When CEOs engage a cross section of their key people in an honest conversation about organizational strengths and barriers to the execution of strategic changes required by the changing competitive landscape, transformations are accelerated. The honest conversation... View Details
    Keywords: Honesty; Communication; Organizational Change and Adaptation; Transformation; Organizational Culture
    Related
    • August 2007 (Revised May 2008)
    • Case

    Rebuilding the New Orleans Public Schools: Turning the Tide? (Abridged)

    After Hurricane Katrina, the New Orleans Public School System is faced with rebuilding from the ground up. The challenge is enormous, as is the opportunity to remake the lowest-performing public school system in Louisiana and one of the lowest-performing in the nation.... View Details
    Keywords: Change Management; Transformation; Entrepreneurship; Business and Community Relations; Business and Government Relations; Natural Disasters; Conflict and Resolution; Education Industry; New Orleans
    Related
    • 19 Apr 2019
    • News

    Penn Book Center to close in May, another store beaten out by Amazon

    • 2015
    • Other Teaching and Training Material

    Marketing Reading: Digital Marketing

    By: Sunil Gupta and Joseph Davin
    Digital technology has changed how consumers search for information, interact with each other, and buy products. The popularization of these technologies has made it possible for companies to have a better understanding of their customers' decision journey and... View Details
    Keywords: Advertising; Buzz Marketing; Internet Marketing; Marketing; Marketing Management; Social Media; Social Networks; Viral Marketing; Word-of-mouth Marketing; Digital; Internet; Marketing Channels; Marketing Reference Programs; Online Advertising; Advertising Industry
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    • 2018
    • Book

    Rebel Talent: Why It Pays to Break the Rules at Work and Life

    By: F. Gino
    The world’s best chef.
    An airline captain who brought his flight to safety in a daring water landing.
    A magician known for his sensational escape acts.
    A computer scientist who founded a world-renowned animation studio.
    What do all of these... View Details
    Keywords: Talent and Talent Management; Personal Characteristics; Success; Behavior
    Related
    • 05 Feb 2009
    • Research & Ideas

    In Praise of Marketing

    defined consumer segments or, indeed, of individual consumers. Engaged Consumers The interactive nature of the Internet means that customers are now engaged more than ever in the co-creation of brand meaning... View Details
    Keywords: by John Quelch; Advertising
    • February 2024
    • Article

    Conveying and Detecting Listening in Live Conversation

    By: Hanne Collins, Julia A. Minson, Ariella S. Kristal and Alison Wood Brooks
    Across all domains of human social life, positive perceptions of conversational listening (i.e., feeling heard) predict well-being, professional success, and interpersonal flourishing. But a fundamental question remains: Are perceptions of listening accurate? Prior... View Details
    Keywords: Interpersonal Communication; Behavior; Perception
    Related
    • Program

    Succeeding as a Strategic CFO

    divestitures, and the optimization of distinct product and geographic segments Identify new opportunities to use finance to advance the strategic goals of your organization Develop your leadership capabilities Lead, motivate, and engage... View Details
    • March 2010 (Revised March 2014)
    • Case

    Roll Back Malaria and BCG: The Change Initiative

    By: Nava Ashraf, Rachel Gordon and Catherine Ross
    Roll Back Malaria, a global partnership dedicated to fighting malaria has not met its founders' expectations of effectively combatting malaria. In 2005, after several internal evaluations, RBM leadership has decided to engage the Boston Consulting Group to work on a... View Details
    Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Communication Strategy; Communication Intention and Meaning; Non-Governmental Organizations; Change Management; Multinational Firms and Management; Negotiation; Health Industry
    Related
    • 21 Aug 2018
    • News

    Cultivate Curiosity

      Rohit Deshpande

      Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

      Keywords: advertising; agribusiness; airline; banking; beauty products; beverage; financial services; home video games; marketing industry; pharmaceuticals; telecommunications; tourism; video games