Employee Driven Innovation - Publications - Faculty & Research

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HBS Entrepreneurship Summit - Alumni

based on high tech innovation in engineering, or significant scientific advances) or biotech venture that is commercializing breakthrough science. Have at least 10 employees and expect to have significant... View Details

05 Jul 2021
What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

(Image credit: iStockphoto/skynesher) I will always remember November 11, 1977 as the day I drove a Ford Pinto into the employee parking lot of the General Motors Technical Center in Detroit. My vehicle was the only Ford product in a sea... View Details

Keywords: by James Heskett

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Strategy Execution Online Course | HBS Online

the core tensions of strategy execution, including how to balance growth, profit, and control Design measurement systems for every dimension of business performance Identify and manage risks that could derail strategy execution Empower View Details

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

end-customers. Finally, Dettol created the #HandWashChallenge to encourage proper washing techniques while using its product, garnering over 20 billion views on TikTok. Firms that connect emotionally with their external and internal customers and emotionally and... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

22 May 2018
First Look

New Research and Ideas, May 22, 2018

performance, even after controlling for current performance, and that this relation is driven by the perceptions of middle management and professional staff rather than senior executives, hourly, or commissioned workers. Taken together,... View Details

Keywords: Dina Gerdeman

03 Apr 2018
First Look

New Research and Ideas, April 3, 2018

was already close to the margin of exit. Restaurants with lower ratings are closer to the margin of exit at all observed minimum wage levels and are disproportionately driven out of business by increases to the minimum wage. Our point... View Details

Keywords: Sean Silverthorne

17 Jan 2011
Research & Ideas

Being the Boss

shaking your head, so I have to ask, actively, if everything is OK. Q: What are you working on next? A: My next book is on leadership for innovation—on what kind of leadership is most appropriate if sustained breakthrough innovation is... View Details

Keywords: by Carmen Nobel

07 Oct 2014
First Look

First Look: October 7

Publications October 2014 Management Science Looking Across and Looking Beyond the Knowledge Frontier: Intellectual Distance and Resource Allocation in Science By: Boudreau, Kevin J., Eva Guinan, Karim Lakhani, and Christoph Riedl Abstract—Selecting among alternative... View Details

Keywords: Sean Silverthorne

07 May 2013
First Look

First Look: May 7

incumbent attracting and retaining more profitable customers over time. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=39914 Clusters of Entrepreneurship and Innovation By: Chatterji, Aaron, Edward Glaeser, and William Kerr... View Details

Keywords: Carmen Nobel

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Certificates, Credentials, & Credits | HBS Online

Strategy, Entrepreneurship and Innovation, Business in Society, Finance and Accounting and Marketing. To determine which courses qualify, visit our Leadership and Management , Strategy , Entrepreneurship and Innovation , Finance and... View Details

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

the more familiar lean technique of value stream mapping (VSM) to identify and decrease wasted time and effort throughout the software development process. Improving From The Bottom Up While most organizations struggle with implementing a new system, fighting the... View Details

Keywords: by Julia Hanna; Computer

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Research - Behavioral Finance & Financial Stability

that credit growth dynamics and bank lending channels vary across these loan types using credit-registry data for Spain and Peru. The effects of monetary policy propagating through banks’ balance sheets are primarily driven by cash flow... View Details

16 May 2023
Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2)

fleeting nature of our existence. Soon after, I struggled to adapt to moving to Texas as one of the only Asian students in my class, and I often found solace in contemplating the meaning of my life. Despite growing up without religion, I was View Details

31 Jul 2023
News

Striving for Imperfection

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details

Keywords: Management of Companies and Enterprises; Management

21 Apr 2009
First Look

First Look: April 21, 2009

consumption fluctuations faced by individuals, households, and firms. Yet much of this promise remains unrealized. In this paper, we study the adoption of an innovative rainfall insurance product designed to compensate low-income Indian... View Details

Keywords: Martha Lagace

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Credential of Leadership, Impact, and Management in Business | HBS Online

and data to address customer needs and fulfill your organization’s purpose. Highlights Linda Hill, Wallace Brett Donham Professor of Business Administration, Harvard Business School Introduction to Leading in the Digital World Show Hide Details Modules Leading View Details

19 Jan 2024
News

The Values and Virtues of a Quick Fix

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details

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Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

overseeing care delivery, and financial executives who direct cost management Senior executives or strategists from large organizations that provide health care to employees or customers, collaborate with health care institutions, or... View Details

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Patrick Mullane | About

non-degree programs including all online, in-person, and blended programs. Together, HBS Online and Executive Education reach approximately 40,000 participants per year through more than 100 programs using a custom, online learning platform, the View Details

25 Aug 2009
First Look

First Look: August 25

empowering employees to put member-owners' interests ahead of either the organization's interests or their own interests. As a result of this focus, the credit union must determine what to do with its profitable indirect auto lending... View Details