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Publications

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    Frank Nagle

    Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them - especially... View Details

      Michael W. Toffel

      Professor Toffel is the Senator John Heinz Professor of Environmental Management. His research examines how companies are addressing climate change (especially decarbonization) and other environmental and working condition issues in their operations and supply... View Details

      • Research Summary

      Seeing Thought

      By: Gerald Zaltman
      This program of research combines the results from ZMET studies to create marketing stimuli such as advertising, retail store designs, product concepts, product design, and so forth, which are then presented to a sample of consumers whose reactions are observed using... View Details

        George A. Riedel

        George A. Riedel is the Henry B. Arthur Fellow and Senior Lecturer in the General Management Unit, where he currently teaches TEM (The Entrepreneurial Manager) and acts as a Section Chair in the Required Curriculum (RC). He has also taught TOM (Technology and... View Details

        • March 2017 (Revised December 2018)
        • Case

        Reawakening the Magic: Bob Iger and the Walt Disney Company

        By: David Collis and Ashley Hartman
        Mickey Mouse, Snow White, and Buzz Lightyear strolled down Main Street at the grand opening of Hong Kong Disney in the fall of 2005, pausing to snap selfies with enthusiastic children in Mickey Mouse ears. Bob Iger, newly appointed CEO of The Walt Disney Company,... View Details
        Keywords: Franchise Management; Brand Management; Culture Change; Business Units; Acquisition Strategy; Technological Change; Disney; ESPN; Cord-cutting; Bob Iger; Strategy; Corporate Strategy; Competitive Advantage; Diversification; Integration; Media; Media and Broadcasting Industry; Entertainment and Recreation Industry; Consumer Products Industry
        Related
        • 25 Aug 2010
        • Working Paper Summaries

        Managerial Practices That Promote Voice and Taking Charge among Frontline Workers

        Keywords: by Julia Rose Adler-Milstein, Sara J. Singer & Michael W. Toffel; Health
        • 09 Feb 2018
        • News

        Were retail jobs always low wage, with few benefits?

        • 23 Apr 2018
        • News

        Governor Baker Swears In New Commission on Digital Innovation and Lifelong Learning

          Himabindu Lakkaraju

          Himabindu "Hima" Lakkaraju is an Assistant Professor of Business Administration at Harvard Business School. She is also a faculty affiliate in the Department of Computer Science at Harvard University, the Harvard Data Science Initiative, Center for Research on... View Details

            David Ager

            David Ager is a Senior Lecturer in Executive Education.  He engages CEOs, CHROs, and their teams to design and deliver customized executive development experiences for executive, senior and high potential leaders.  The companies hail from diverse sectors including... View Details

            • 22 Jan 2010
            • Working Paper Summaries

            Competing Ad Auctions

            Keywords: by Itai Ashlagi, Benjamin G. Edelman & Hoan Soo Lee; Advertising
            • March 2018
            • Supplement

            Improving Access at VA

            By: Ryan W. Buell and Robert S. Huckman
            In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
            Keywords: Service Operations; Service Delivery; Social Issues; Health Care and Treatment; Government Administration; Performance Improvement; Public Administration Industry; Health Industry; United States
            Related
            • November 2016 (Revised August 2020)
            • Case

            Improving Access at VA

            By: Ryan W. Buell, Robert S. Huckman and Sam Travers
            In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
            Keywords: Service Operations; Service Delivery; Social Issues; Health Care and Treatment; Government Administration; Performance Improvement; Public Administration Industry; Health Industry; United States
            Related
            • 01 Feb 2018
            • Video

            Safety and security at HBS

            • January 2025
            • Case

            Blue Frontier: Disrupting Air Conditioning

            By: Rosabeth Moss Kanter and Jacob A. Small
            Serial entrepreneur Daniel Betts founded Blue Frontier in South Florida to offer a climate-friendly solution to increase air conditioning efficiency and dehumidify using new technology he developed. Backed by significant venture capital, Blue Frontier had to choose... View Details
            Related
            • 18 Apr 2018
            • First Look

            First Look at New Research and Ideas, April 18, 2018

            forthcoming Academy of Management Journal Ideological Misfit? Political Affiliation and Employee Departure in the Private-Equity Industry By: Bermiss, Y. Sekou, and Rory McDonald Abstract—Though organizations are increasingly active... View Details
            Keywords: Sean Silverthorne
            • 20 Jan 2015
            • News

            J.P. Morgan’s Witness and the Holes in Corporate Criminal Law

              Mark43

              The founders of Mark43, an early-stage startup that provides software for law enforcement agencies, must decide whether to bid on a request for proposals (RFP) from the Los Angeles Police Department (LAPD). On the one hand, LAPD would be a second large and... View Details
              • 02 Dec 2016
              • News

              Why We Are So Careless with the Things We Own?

              • 2018
              • Chapter

              Between Economic Planning and Market Competition: International Law and Economics in the U.S.

              By: Laura Phillips Sawyer
              The impact of institutional economics in shaping the American regulatory tradition has largely been dismissed as an incoherent attack on the neoclassical economic paradigm. This essay briefly reconstructs the interwar institutionalist movement, exploring the... View Details
              Keywords: Economics; History; Governing Rules, Regulations, and Reforms; Business and Government Relations; United States
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