Central Bank Independence - Publications - Faculty & Research

January 2025
Case

A Tiger in the Tank: Exxon Sues Investors

By: Clayton S. Rose, Sarah Sasso and James Weber

In June 2024, investors were trying to make sense of ExxonMobil’s (Exxon) lawsuit against two impact investors, Arjuna Capital (Arjuna) and Follow This, that had just been dismissed by the U.S. District Court of Northern Texas. Exxon’s suit challenged the rights of two... View Details

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17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

while the book was in process. Today, strong ethics are a central issue for business leaders, knowing consumers are drawn to companies that do the right thing while steering clear of businesses that break ethical boundaries, Nelson says.... View Details

Keywords: by Lane Lambert

June 2018 (Revised January 2019)
Case

Membership Rewards® from American Express

By: Shelle Santana, Frances X. Frei and Lauren G. Pickle

Credit and charge card issuer American Express (Amex) had developed a strong reputation among consumers due in part to its Membership Rewards (MR) loyalty program, first established in 1991. Through MR, all Amex cardholders could accumulate and redeem “points” based on... View Details

Keywords: Financial Services; Customer Loyalty; Credit Cards; Marketing Strategy; Product Marketing; Brands and Branding; Customer Value and Value Chain; Value Creation; Banking Industry; Banking Industry; North America; United States

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12 Dec 2011
HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

lots of hands go up. Over time they end up developing a negative emotion to that alarm clock. What's outwardly a low-impact $10 commitment is actually the source of deep feelings because sleep is so central to our lives." (According... View Details

Keywords: by Carmen Nobel; Consumer Products

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

that whatever technology you choose to implement you execute it flawlessly. Similarly, it matters little whether you centralize or decentralize your business as long as you pay attention to simplifying the way your organization is... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

01 Mar 2024
News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details

Keywords: Publishing Industries (except Internet); Information

Web

Faculty - Private Capital Project

Federal Reserve Bank of Boston and the European Central Bank. She serves on the editorial boards of the Review of Financial Studies, the Review of Corporate Finance Studies, and the Journal of Financial... View Details

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

that’s my number one leadership takeaway.” HOME REGION Mexico City, Mexico UNDERGRAD EDUCATION Columbia University PREVIOUS EXPERIENCE IGNIA, Home Depot, Houlihan Lokey, Inc., Bank of America Merrill Lynch HBS ACTIVITIES Student... View Details

01 Aug 1998
News

Spangler Family Gift Endows New Campus Center

and real-estate firm and in banking, where, among other achievements, he led a merger of the Bank of North Carolina with the North Carolina National Bank Corporation - now NationsBank - in the early 1980s.... View Details

Keywords: Nancy O. Perry

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

Gulati: The difference between the outside-in and inside-out perspectives is central to the book's arguments. When I began this research, I naively assumed that all firms must indeed have an outside-in orientation whereby they put their... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

02 Oct 2017
What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

the confines of the original question, involving us in a debate about central banking systems. Supporters of the notion of digital currencies included Hamad Sheikh, who pointed out that “Digital currency is... View Details

Keywords: by James L. Heskett; Financial Services

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

money to Senator Mark Hanna [R-OH] and the leaders of a Panamanian independence movement. Hanna, in turn, convinced President Roosevelt to support the independentistas. American warships prevented Colombia from responding to Panama's... View Details

Keywords: by Sarah Jane Gilbert; Transportation

02 Feb 2011
Working Paper Summaries

Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector

Keywords: by Malcolm S. Salter; Financial Services

2015
Book

Political Standards: Corporate Interest, Ideology, and Leadership in the Shaping of Accounting Rules for the Market Economy

By: Karthik Ramanna

There are certain institutions underlying our modern market-capitalist system that are largely outside the interest and understanding of the general public—e.g., rulemaking for bank capital adequacy, actuarial standards, accounting standards, and auditing practice. In... View Details

Keywords: Business And Society; Financial Institutions; Financial Reporting; GAAP; IFRS; Lobbying; Capitalism; Sustainability; Accounting; Finance; Business and Government Relations; Leadership; Accounting Industry; Financial Services Industry; United States; China; India

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25 Jun 2024
Research & Ideas

How Transparency Sped Innovation in a $13 Billion Wireless Sector

which a supplier could act independently of a buyer. Potential innovations were also achieved through a very specific mechanism: expansion of firms’ ability to do business with others. For instance, when a large Wi-Fi firm opened up, such... View Details

Keywords: by Jay Fitzgerald; Technology

01 Jan 2013
News

André R. Jakurski, MBA 1973

wanted to go back to Brazil because at that time the country was really booming," he says. He was soon put in charge of developing the bank's leasing company. During his 10-year career at Unibanco, he quickly rose through the company, running parts of the investment... View Details

Keywords: Susan Young

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Social Enterprise - Faculty & Research

Adaptation ; Leadership ; Social Enterprise ; Social Entrepreneurship ; Growth and Development Strategy ; Growth Management ; Rural Scope ; Philanthropy and Charitable Giving ; Equality and Inequality ; Education Industry ; Central Asia ;... View Details

24 Oct 2011
Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

restaurants were created equal. Chain restaurants, in particular, were largely unaffected by the ratings, while the greatest effect was shown for independent restaurants. That makes sense according to economic theory, says Luca, since... View Details

Keywords: by Michael Blanding; Food & Beverage

23 May 2018
News

Claudio L. Haddad, OPM 12, 1987

Vargas 1976 Appointed Chief Economist, Banco de Investimentos Garantia S.A. 1980 Named Director, Central Bank of Brazil 1983 Appointed Partner, Banco de Investimentos Garantia S.A. 1987 Completes OPM Program... View Details

Keywords: Susan Young

October 2016
Case

Triangulate: Stay, Pivot or Exit?

By: Thomas Eisenmann, Shikhar Ghosh and Christopher Payton

Sunil Nagaraj, Triangulate's founder had spent a few years trying to launch a dating application that matched users based on their behavior on social media. Based on input from advisors, the company changed its focus from a B2B site to a B2C dating site with a unique... View Details