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- All HBS Web
(2,185)
- People (2)
- News (979)
- Research (848)
- Events (12)
- Multimedia (43)
- Faculty Publications (507)
- Profile
Mark Giragosian
before class. Because I’m prepared, I’m better able to simply listen and respond in real time.” Yet academics are balanced with other commitments. Mark arrived on campus with his wife, Alexis Giragosian, and their two children, ages two... View Details
- Web
Leverage LinkedIn - Alumni
required) If you are over the age of 50, you may be wondering what you should and should not include on your LinkedIn profile. These tips are aimed to help you craft a profile that stands out. The Stealth Job Search (login required)... View Details
- Research Summary
Overview
The Information Age has introduced well-received opportunities to track performance. Fitbits and Fuelbands allow individuals to track their own performance; companies like Uber and leading hospitals help you choose a driver or a doctor based on how others rated... View Details
- July 2006
- Article
Bringing History (Back) into International Business
By: G. Jones and Tarun Khanna
We argue that the field of international business should evolve its rhetoric from the relatively uncontroversial idea that 'history matters' to exploring how it matters. We discuss four conceptual channels through which history matters, illustrating each with a major... View Details
Jones, G., and Tarun Khanna. "Bringing History (Back) into International Business." Journal of International Business Studies 37, no. 4 (July 2006): 453–468.
- Web
Next-generation Strategy
The future of work is here, and leaders must embrace the opportunities presented by shifting demographics and new employment models. See past generational stereotypes Leaders and managers must see each employee as an individual rather than make generalizations based on... View Details
- Web
Japan - Global
the Age of AI by HBS Professor Raffaella Sadun The Japan Research Center, in collaboration with Academyhills , hosted an in-person event featuring Professor Raffaella Sadun . During the event, Professor Sadun delved into the emerging... View Details
- Web
HBS - The year in Review
leaders, reinventing how companies and organizations will compete and thrive in the age of artificial intelligence. Based at HBS but open to all faculty across the University, the Institute will leverage and extend the School’s strengths... View Details
- November 2015 (Revised February 2016)
- Supplement
Allianz Turkey: Focus on the Customer (B)
By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
Sasser, W. Earl, and Gamze Yucaoglu. "Allianz Turkey: Focus on the Customer (B)." Harvard Business School Supplement 316-094, November 2015. (Revised February 2016.)
- Web
Online Business Courses & Certifications | HBS Online
enable you and your organization to stay competitive in the digital economy. Explore Subject AI Essentials for Business Professors Karim Lakhani and Marco Iansiti Compete in the age of AI with a comprehensive approach to building,... View Details
- 01 Mar 2024
- News
In Harmony
Kim at Seoul’s government-built Hoehyeon “Citizens’ Apartments.” Opened in 1970, it stands as a reminder of a Korea from a very different era. Like so many South Koreans of a certain age, Michael ByungJu Kim (MBA 1990) lives in a country where the past lingers,... View Details
- 12 Feb 2024
- News
Dale LeFebvre to Receive Horatio Alger Award
individuals who have succeeded despite facing adversities, and who have remained committed to higher education and charitable efforts in their communities. “Raised in Beaumont, Texas, Mr. LeFebvre learned from a young age that he’d have... View Details
- 19 Dec 2022
- Research & Ideas
The 10 Most Popular Articles of 2022
Stress) It's not about the bigger home or the better vacation. Financial stability helps people escape the everyday hassles of life, says research by Jon Jachimowicz. 3. Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age... View Details
Keywords: by Danielle Kost
- 01 Dec 2023
- News
Endless Possibilities
Faye Iosotaluno (MBA 2008) met her husband through friends when she was only 19 years old. It was 1999, and the mobile-first app Tinder—which launched in 2012 and where Iosotaluno is currently COO—was not even a distant glimmer on the dating horizon. While the app... View Details
Keywords: Julia Hanna
- September 2009
- Article
The Technology Manager's Journey: An Extended Narrative Approach to Educating Technical Leaders
By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Technology management poses particular challenges for educators because it requires a facility with different kinds of knowledge and wide-ranging learning abilities. We report on the development and delivery of an information technology (IT) management course designed... View Details
Keywords: Information Technology; Management; Knowledge Use and Leverage; Business Education; Multinational Firms and Management; Entertainment; Communication; Curriculum and Courses; Framework; Design; Goals and Objectives; Learning; Information Technology Industry
Austin, Robert D., Richard L. Nolan, and Shannon O'Donnell. "The Technology Manager's Journey: An Extended Narrative Approach to Educating Technical Leaders." Academy of Management Learning & Education 8, no. 3 (September 2009).
- Profile
Joy Chen
opportunity, I promise I will change the world.’”At the time, Joy was five or six years old. As childhood moved into adolescence and young adulthood, Joy seized every educational opportunity she could, first in China, and after age ten,... View Details
- Web
Profiles - MBA
Supranuclear Palsy, a rare and devastating neurodegenerative disease – I have trained in leading research laboratories since the age of 12 seeking to better understand and treat neurological disorders. My research at the interface of... View Details
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
about gender and race or perceptions about age and class. Indeed, vast research shows that certain groups, such as women and African Americans, have a tougher time getting ahead. Yet Huang argues that we can’t let other people’s... View Details
Keywords: by Dina Gerdeman
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
them,” Hill says. “It all takes practice and time.” You Might Also Like: Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age Digital Transformation: A New Roadmap for Success Why the Largest Minority Group Faces the Most... View Details
- 10 Jan 2023
- Research & Ideas
How to Live Happier in 2023: Diversify Your Social Circle
your day or your week, what is the mix of people you are talking to?” he asks. “If they are all from the same category, these results suggest that a little diversification might be in order.” You Might Also Like: Rituals at Work: Teams That Play Together Stay Together... View Details
Keywords: by Michael Blanding
- 01 Mar 2024
- News
Game On
Reserves shortly after his undergraduate degree in engineering. He went straight to officer training school and the Navy Supply Corps School and, by the age of 24, was the supply officer serving on the USS Buck (DD-761), running the... View Details