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  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

December 13, 2017 Harvard Business Review What It Takes to Become a Great Product Manager By: Austin, Julia Abstract—As an aspiring product manager (PM), there are three primary considerations when... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • August 1995 (Revised August 1995)
  • Case

CIGNA Property and Casualty Reengineering (A)

By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details
Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry
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  • 12 Sep 2023
  • Book

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

they’re leading a whole bunch of other people. So emotional management is even more important.” Brooks says the country, and maybe the world, is in a happiness slump. This epidemic predates the COVID-19... View Details
Keywords: by Avery Forman
  • 02 Mar 2023
  • Blog Post

Women, Work, and the "M" Word

already overwhelmed as caregivers themselves, the added burden of the menopause transition can push women out of the workforce completely. Women described their struggles to manage their hormonal health, the lack of care, treatment, View Details
  • 19 Sep 2023
  • HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

monetized. At minimum, I can tell you that we are going to need new business models, and the integration of generative AI is going to transform how we monetize software and the business model. Rand: How so?... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • Article

Achieving Value in Highly Complex Acute Care: Lessons from the Delivery of Extra Corporeal Life Support

By: Michael Nurok, Jonathan Warsh, Erik Dong, Jeffrey Lopez, Mayumi Kharabi and Robert S. Kaplan
We applied a value (outcomes and cost) analysis to extracorporeal life support (ECLS), a relatively rare but very expensive ICU therapy with highly variable outcomes. To address the outcome component of the value approach, we created guidelines for ECLS delivery; to... View Details
Keywords: Health Care and Treatment; Cost Management; Value; Analysis
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  • Web

Books - Institute For Strategy And Competitiveness

activity-based costing (TDABC), an easier and more powerful way to implement ABC — revealing inefficient processes, unprofitable products and... View Details
  • 2018
  • Dictionary Entry

Communicating about Climate Change with Corporate Leaders and Stakeholders

By: Andrew J. Hoffman
Within the corporate sector, climate change represents an unfolding market shift, one that is driven by policy but also by pressures from a variety of market constituents such as consumers, suppliers, buyers, insurance companies, banks, and others. The shift takes... View Details
Keywords: Adaptation; Climate Change; Transition; Innovation Strategy; Markets
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  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

inside The future of the restaurant industry is especially of concern to us. We collectively share 35 years of restaurant and food industry experience, navigating our way through as waitstaff and bartenders,... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

And his afterlife: “When three-headed Cerberus greeted him / Socrates replied: ‘I won’t need / an attack dog, thank you. I married one.’” Mergers and Acquisitions: Integration View Details
  • 23 Oct 2015
  • News

The Mayo Clinic Model for Running a Value-Improvement Program

  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Organize Care Around Med... Organize Care Around Medical Conditions To deliver more value, providers... View Details
  • 2012
  • Teaching Note

Zhejiang Semir Garment Co., Ltd. (TN)

By: F. Warren McFarlan, Jie Jiao and Yuren Fang
With the rapid growth of China's economy and China's increasing integration into the global economy in the past two decades, China's leisure clothing and garment enterprises achieved a rapid rise and became an important competitive force confronting the foreign brands... View Details
Keywords: Business Model Innovation; Competitive Strategy; Management Controls; China; China
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  • March 2022
  • Case

In Data We Trust: Be Mobile Africa and Furthering Financial Inclusion Across the African Continent

By: Lauren Cohen, Grace Headinger and Pierre Marchesseault
To Cédric Jeannot, leveraging technology to promote financial inclusion was personal. After no established financial institution would accept his technology platform to lower transaction costs for free, Jeannot launched FinTech company Be Mobile Africa in May 2020.... View Details
Keywords: Finance; Fintech; Emerging Market; Fundraising; Financial Inclusion; Strategy; Expansion; Management; Entrepreneurship; Personal Finance; Corporate Social Responsibility and Impact; Growth and Development Strategy; Financial Services Industry; Banking Industry; Africa; Togo; Nigeria; Ghana
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  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

selective increases in capacity, new approaches to managing consumption, and increased merger and acquisition activity, with attendant realization of synergies View Details
Keywords: by James Heskett
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

suited for a young, entrepreneurial organization. Start-up joiners need to do three things well: manage uncertainty, push the limits, and think like an owner. He then outlines four steps for choosing the... View Details
Keywords: Carmen Nobel
  • Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

rather than medical specialties Optimize costs through accurate measurement and reporting Apply the concept of Time-Driven Activity-Based Costing... View Details
  • Web

VBHCD Initiative - Institute For Strategy And Competitiveness

Business School professors Michael Porter and Robert Kaplan, engages with leading health care providers in the U.S. and around the world to measure and View Details
  • Research Summary

The Role of Financial and Information Intermediaries in the Capital Markets

Hutton's research investigates the role of financial analysts and short sellers in the pricing of equity securities. Recently, Hutton examines (with Patricia Dechow and Richard Sloan) the role of sell-side analysts' earnings forecasts in the pricing of common equity... View Details