Publications

Find at Harvard

October 1997 (Revised November 1997)
Case

NAACP, The

By: James E. Austin, Paul Barese, Stephanie L. Woerner and Elaine V. Backman

In February 1995, the National Association for the Advancement of Colored People (NAACP), the largest civil rights organization in the United States, was in the midst of a crisis. The executive director had been fired due to financial improprieties amid charges of... View Details

Keywords: Crime and Corruption; Capital; Governance Controls; Resignation and Termination; Selection and Staffing; Rights; Leadership; Management; United States

2025
Working Paper

How Firms Respond to Worker Activism: Evidence from Global Supply Chains

By: Yanhua Bird, Jodi L. Short and Michael W. Toffel

Social movement pressures can lead organizations to concede and improve social performance to avoid disruption costs, but we theorize that such responses evoke concession costs that prompt organizations to shift resources and attention from other social domains whose... View Details

Keywords: Worker Activism; Labor Standards; Tradeoffs; Global Supply Chains; Internal Governance Structure; Public Opinion; Supply Chain; Corporate Accountability; Corporate Social Responsibility and Impact; Working Conditions

SSRN

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Program

Leading in the Digital Era

technology has become critical to the success in keeping a company competitive and driving growth. How can you get your organization to embrace technologies and data that hold... View Details

October 2018 (Revised February 2020)
Case

Commonwealth Bank of Australia: Unbanklike Experimentation

By: Ryan W. Buell and Leslie K. John

Email mking@hbs.edu for a courtesy copy.

In August 2017, Commonwealth Bank of Australia was looking for ways to differentiate itself from competing banks and was also trying to improve the financial well-being of... View Details

Keywords: Transparency; Experimentation; Banks and Banking; Credit Cards; Customer Focus and Relationships; Competitive Strategy; Banking Industry; Australia

06 Oct 2020
Video

Black Founders: Kevin Chenault, MBA 2021

Teaching

Overview

Everett has taught the following semester courses for juniors and seniors at West Point: -PL300, Military Leadership, core curriculum leadership course (2002-2004) -PL479, Leading Organizations Through Change, course director (2004-2005) View Details

08 Jul 2008
Research & Ideas

Colloquium: The Future of Social Enterprise

changing the way that funders, practitioners, scholars, and organizations measure performance. Our paper traces a growing pool of potential funding sources to solve social problems, much of it stemming from... View Details

Keywords: Re: V. Kasturi Rangan & Dutch Leonard

04 Jan 2017
News

Trump's Twitter bark worse than his bite?

February 2010
Supplement

Valuing Visa? Priceless (CW)

By: Peter Tufano

Students must determine whether or not Visa, which had an IPO one month prior, is a good investment. The case provides an overview of multisided platform businesses and the payments industry in general. Visa's business model and economics are reviewed. View Details

Keywords: Credit Cards; Initial Public Offering; Valuation; Multi-Sided Platforms; Microeconomics

Video

Khalid Al Rumaihi

Khalid Al Rumaihi, Executive Chairman of Amriya Group W.L.L. and former CEO of the Economic Development Board of Bahrain, describes the challenges and opportunities for FDI in the country. View Details

October 2014
Article

The Transparency Trap

By: Ethan Bernstein

To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees perform better when they can try out new ideas and... View Details

Find at Harvard

30 Jun 2008
News

Professor Michael Tushman Receives Honorary Doctorate from University of Geneva

16 Nov 2015
Video

Diversity Perspectives

June 2010 (Revised August 2013)
Case

Remaking Singapore

By: Michael E. Porter, Boon Siong Neo and Christian H.M. Ketels

Looking through the lenses of both macro and micro economic policy, this case examines how Singapore has achieved such stellar success throughout its history, from independence through 2008. The case discusses the different policy choices the Singaporean government has... View Details

Keywords: History; Development Economics; Industry Clusters; Competitive Advantage; Policy; Economic Growth; Microeconomics; Government and Politics; Macroeconomics; Singapore

October 2020 (Revised November 2023)
Case

COVID-19 Testing at Everlywell

By: Jeffrey J. Bussgang and Olivia Hull

In March 2020, as COVID-19 spreads rapidly across the U.S., Everlywell founder Julia Cheek considers how to respond as a small start-up specializing in at-home lab testing. After making dramatic budget cuts, she decides to pivot the organization to address the... View Details