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Show Results For
- All HBS Web
(13,103)
- People (36)
- News (3,590)
- Research (7,591)
- Events (24)
- Multimedia (139)
- Faculty Publications (5,569)
- 11 Mar 2021
- News
Leading with Heart
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Niren Chaudhary (AMP 191, 2016) has spent most of his career in restaurants, working in leadership positions at Yum! Brands and Krispy Kreme... View Details
- 13 Apr 2016
- Research & Ideas
Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)
Technology and Operations Management Unit at Harvard Business School. After all, 2007 was the year that Twitter was founded; Airbnb formed the following year. For startups jockeying for position in nascent... View Details
- 11 Aug 2021
- Blog Post
The Equity Network: How HBS Helped Me Launch a Tech-Enabled Social Enterprise
Kristina Hu is from the Class of 2022 and a proud member of Section H. After graduating from Harvard College in 2016, she worked in investment banking at Morgan Stanley before pivoting into tech, eventually becoming a product View Details
- 04 Feb 2016
- Blog Post
Meet the HBS Tech Club
popular tech courses at HBS include the Online Economy, Launching Tech Ventures, Digital Innovation and Transformation, Product Management 101 and 102, Entrepreneurial Finance... View Details
- April 2011
- Case
Daniel Kim's Dilemma (A)
By: Bill George and Natalie Kindred
Daniel Kim was considering "blowing the whistle" on his friend, the CEO of a fast-growing startup where Kim had spent most of his professional career. When Kim joined the company, called Cardio-Metric, in 2002, it consisted of seven young engineers (including its two... View Details
Keywords: Ethics; Fairness; Corporate Accountability; Emotions; Behavior; Leadership Style; Governing and Advisory Boards; Corporate Disclosure
George, Bill, and Natalie Kindred. "Daniel Kim's Dilemma (A)." Harvard Business School Case 411-009, April 2011.
- 07 Jun 2010
- Research & Ideas
Improving Brand Recognition in TV Ads
shows that changing the pattern of brand exposure (without decreasing the total amount of time the brand is shown) can lower zapping rates, and that a "pulsing" strategy in which the brand is... View Details
- November 2015 (Revised February 2016)
- Case
Allianz Turkey: Focus on the Customer (A)
By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
Sasser, W. Earl, and Gamze Yucaoglu. "Allianz Turkey: Focus on the Customer (A)." Harvard Business School Case 316-093, November 2015. (Revised February 2016.)
- Portrait Project
Srivatsa Krishna
all for only one higher purpose and that is to better the lot of others, who do not have this opportunity. Further, bringing about enduring change through benevolent and... View Details
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
David Wittenberg wrote that a board that would automatically disqualify such fired managers might be playing it too safe. “When a board of directors identifies a candidate with the right skills, personality View Details
Keywords: by James Heskett
- Research Summary
The Unexpected Effects of Workplace Transparency
Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details
- 01 Jan 2017
- News
Improving Health Care Delivery
Jeffrey and Mary Ellen Jay (both MBA 1987) In the mid-1980s, Jeffrey Jay (MBA 1987) had set his sights on academic medicine, having earned his MD from Boston University. A dramatically changing health care... View Details
- 03 Jan 2017
- First Look
January 3, 2017
Winter 2017 MIT Sloan Management Review Why Big Data Isn't Enough By: Chai, Sen, and Willy C. Shih Abstract—There is a growing belief that sophisticated algorithms can explore huge databases View Details
Keywords: Carmen Nobel
- 01 Sep 2023
- News
Turning Point: Listen to the Music
Marnie Tattersall: (MBA 1972) (Illustration by Gisela Goppel) Marnie Tattersall: (MBA 1972) (Illustration by Gisela Goppel) I was born in Colombo, Sri Lanka, and came to the United States in 1958 with my parents and my brother because my parents thought it was... View Details
- Web
Frequently Asked Questions | HBS Online
courses are completed successfully, learners will earn a Certificate of Specialization. HBS Online is currently offering a Learning Track in Leadership and Management ,... View Details
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
a spreadsheet tool they developed that any organization can use to plug in their own figures and calculate their own potential costs of not dealing with burnout. “In every other management decision, you try... View Details
- 07 Jul 2010
- First Look
First Look: July 7
Competing in a Globalizing World (A) Juan Alcácer, Rasmus Molander, and Rakeen MabudHarvard Business School Case 710-430 The Finnish brewer Hartwall and the Swedish brewer Pripps had to decide how to react... View Details
Keywords: Martha Lagace
- 01 Sep 2003
- News
Kumar Mahadeva
Cognizant provides application outsourcing services and 24/7 software project management for a small but intensely loyal client base of large U.S. and European companies.... View Details
- 10 Apr 2023
- News
Leading the Way
"Within two years of meeting him, I had two internships on Wall Street and was accepted to the HBS 2+2 program. It was like a light switched on for me and everything changed." Trujillo grew up in a poor... View Details
Keywords: Margie Kelley
- June 2024 (Revised December 2024)
- Case
Lana Ghanem: Pushing the Boundaries of Health Care Through Venture Capital
By: Joshua D. Margolis and Ahmed Dahawy
Lana Ghanem, managing director of Hikma Ventures, the corporate venture arm of larger pharmaceutical group Hikma, is considering how to grow the venture arm as well as progress her own career. Over the past few years Hikma's executive team had been pressuring the... View Details
Keywords: Business Divisions; Corporate Entrepreneurship; Investment; Corporate Governance; Health Care and Treatment; Leadership Development; Business or Company Management; Growth and Development Strategy; Business Strategy; Venture Capital; Personal Development and Career; Health Industry; Pharmaceutical Industry; Jordan
Margolis, Joshua D., and Ahmed Dahawy. "Lana Ghanem: Pushing the Boundaries of Health Care Through Venture Capital." Harvard Business School Case 424-075, June 2024. (Revised December 2024.)
- 16 Nov 2015
- Research & Ideas
Does Competition Make Us More Creative?
Gross analyzed data from one of these websites, he noticed a pattern. “You could see very clearly when participants were tweaking a single idea, over and over,” he says. “Other times, they [would] branch out View Details