Business Or Company Management - Publications - Faculty & Research

11 Dec 2023
Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

joining Teach for America or law school, and then ultimately management consulting after college graduation. In consulting, Leahy had her first exposure to the retail industry, working primarily with clients... View Details

08 Aug 2005
Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The experience of this company is hardly unique. Companies often capture additional business by offering more services. The list is wide-ranging: product View Details

Keywords: by Robert S. Kaplan

February 2012
Article

A 'Core Periphery' Framework to Navigate Emerging Market Governments—Qualitative Evidence from a Biotechnology Multinational

By: Prithwiraj Choudhury, James Geraghty and Tarun Khanna

We build on the emerging literature of influence-based models to study how multinational firms can navigate host governments. Our "core-periphery" framework posits that the actions that an MNC takes with actors in what we call the "periphery"—comprised of state,... View Details

Keywords: Emerging Markets; Multinational Firms and Management; Business and Government Relations; Power and Influence; Framework; Biotechnology Industry; Massachusetts; Brazil; China; Costa Rica; France; India

Citation

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02 Jun 2011
Research & Ideas

Signing at the Top: The Key to Preventing Tax Fraud?

Editor’s note: Concerns about data falsification and fabrication in a study conducted by Francesca Gino as part of this article have been shared by Harvard Business School with the publishing journal’s editor, along with a request that... View Details

Keywords: by Carmen Nobel; Accounting

30 May 2018
Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

to lose money if they grant price discounts in-store to inquiring customers—although some will do so to appease an angry customer or through a sense of fairness. In some cases, however, self-matching is the best strategy to earn higher... View Details

Keywords: by Dina Gerdeman; Retail

13 Aug 2012
Research & Ideas

When Good Incentives Lead to Bad Decisions

economics," says Shawn A. Cole, an associate professor in the Finance Unit at Harvard Business School. "A frequent criticism of bankers in the recent crisis is that they took a lot of incentive pay in the years leading up to the... View Details

Keywords: by Carmen Nobel; Banking

Web

HBS Entrepreneurship Summit - Alumni

Service Challenges Mitchell B. Weiss (MBA 2004), Richard L. Menschel Professor of Management Practice Five Technologies Changing the Future Shikhar Ghosh (MBA 1980), MBA Class of 1961 Professor of Management... View Details

November 2021 (Revised May 2022)
Case

QuantumScape's Mission to Revolutionize Energy Storage for a Sustainable Future

By: William A. Sahlman, Allison M. Ciechanover and Jeff Huizinga

QuantumScape CEO Jagdeep Singh juggles the many activities required to lead the next-generation battery pioneer. Founded in 2010, QuantumScape’s mission was to develop new “solid-state” car batteries that would improve upon traditional lithium-ion batteries in key... View Details

Keywords: Batteries; Electric Vehicles; SPACs; Innovation and Management; Technological Innovation; Science-Based Business; Environmental Sustainability; Auto Industry; Energy Industry; California; San Jose

Citation

Educators

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13 Mar 2023
Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

them beyond what’s done by traditional academic papers. This article originally appeared in the HBS Alumni Bulletin. You Might Also Like: How Social Entrepreneurs Can Increase Their Investment Impact 9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their... View Details

Keywords: by Jen McFarland Flint; Financial Services

01 Mar 2024
News

Case Study: Testing the Waters

Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details

Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

rather than maintaining genuine interest. Unexpected result amplified in pandemic workplaces While extroverted managers and employees may feel discouraged by the results, the research points to practical methods for improving View Details

Keywords: by Pamela Reynolds

13 Jul 2023
News

The Network Effect

Karan Mathur (left) and Dina Model (Illustration by Gisela Goppel) Karan Mathur (left) and Dina Model (Illustration by Gisela Goppel) When Dina Model and Karan Mathur (both MBA 2015) met through mutual friends during their first year at HBS, neither was envisioning a... View Details

Profile

Brice Fodouop

products more expensive.” With a goal of establishing a food & beverage company in his home continent, Brice has pursued a career path that prepares him for leadership in manufacturing. “That’s why I studied engineering, then joined... View Details

17 Nov 2009
First Look

First Look: Nov. 17

independent of the shortcomings in the regulatory system. Managers and boards of directors in scores of systemically important firms failed to protect employees, customers, or shareholders and placed the... View Details

Keywords: Martha Lagace

11 Oct 2023
News

Soldier On

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes In November of 2022, 33-year-old Phillip Jones (MPA/MBA 2021) was elected mayor of Newport News, Virginia, where he had spent part of his childhood. The son of two Air Force veterans, he served six years in... View Details

22 Feb 2024
News

Combat-Tested Cancer Coaching

his company so we could move east and get better care for me. And so I'm reading all of this and I'm thinking, I cannot believe the toll that cancer and illness takes on the patient, but also on everybody around them. And it really made... View Details

13 Mar 2012
First Look

First Look: March 13

independent films, including those not supported by the Sundance Labs. Thirty years after Sundance was founded, its top management team wonders whether the mission of Sundance would be best served by increasing and improving the supply of... View Details

Keywords: Sean Silverthorne

March 2010 (Revised December 2010)
Case

The Market for Prisoners: Business, Crime and Punishment in the "American Dream"

By: Rafael M. Di Tella and Laura Winig

In 2010, Corrections Corporation of America (CCA), the largest private prison operator in the U.S., was considering expansion options. The company's largest customers, federal and state governments, were under economic pressure to reduce the incarceration rate and... View Details

Keywords: For-Profit Firms; Crime and Corruption; Profit; Law Enforcement; Growth and Development Strategy; Demand and Consumers; Business and Government Relations; Competitive Strategy; Expansion; United States

Citation

Educators

Purchase

05 Feb 2008
First Look

First Look: February 5, 2008

investment in Holmes, or if Rival could be acquired without risking Berkshire's investment in Holmes. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208023 Berkshire Partners: Purchase of Rival View Details

Keywords: Martha Lagace

October 1999 (Revised October 2005)
Case

Autobytel.com

By: Youngme E. Moon

Autobytel enjoys first-mover advantage in the Internet new car buying space. According to a number of metrics, it is the online leader in this category. However, a number of competitors have sprung up, raising questions about the long-term viability of Autobytel's... View Details