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  • 18 Dec 2017
  • Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit:  Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

products, but they became worldwide brands because of the capabilities of Unilever. Their success rested on the choices made on strategy and organization, on the recruitment and development of managers, on the allocation of spending... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

"You're recruited for that position. You're very carefully developed to be able to do all these different jobs in the restaurant. And it's perceived as something that you would do your entire life." Along with training and... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

providing a basic service for free and paid subscriptions to an advanced version. By 2019, Slack had 88,000 paying customers and 10 million daily users. The company hired its first sales teams to recruit large corporations. Microsoft... View Details
Keywords: by Lane Lambert; Information Technology; Technology
  • 15 Sep 2021
  • Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

recruiting 4,626 people to complete an experiment. In all treatments, study participants chose between two options, A and B. In the “classic” treatment that replicated prior work, the participants knew they’d earn more by choosing A, but... View Details
Keywords: by Kristen Senz
  • Web

Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023 - MBA

challenging part about transitioning from the military to a full-time MBA program? There is some loss of identity in leaving the military and not much time to process that change in an intensely busy environment like HBS. Anyone leaving the military will be able to... View Details
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

Science Quarterly, a research team finds that shifting the focus to an employee's personal identity leads to an increase in both employee retention and customer satisfaction. "Organizations will talk about recruiting from outside the... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 01 Jan 2011
  • News

Seth Klarman, MBA 1982

situations," says Klarman. Also at HBS, Klarman met Professor William Poorvu, who recruited him to manage a pool of capital in the newly formed Baupost Group. While the job initially didn't pay particularly well, it gave him a platform on... View Details
  • 03 May 2023
  • Blog Post

Five Ways to Build Community at HBS

Early on, it’s so important to make time for your section, both through larger section-wide events and small group activities. 5. Don’t Stop There You can meet so many incredible people outside your section. Through student-run organizations, View Details
  • September 2023 (Revised July 2024)
  • Case

Honest Jobs: A Path to Redemption

By: Paul A. Gompers and Jeffrey Barkas
Founded by a formerly incarcerated job seeker, Honest Jobs' mission is to be the hub where people with criminal records come to build careers and employers come to find great talent. Honest Jobs faced early challenges as a two-sided platform for justice-involved job... View Details
Keywords: Business Startups; Venture Capital; Recruitment; Entrepreneurial Finance; Selection and Staffing; Digital Platforms; Job Search; Mission and Purpose; Expansion; Employment Industry; United States; Colorado; Ohio; Texas
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  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

is how Wipro approached the launch of this lean initiative," Staats says. "They didn't come out with big banners and say, 'OK, today your work is lean work, and yesterday it wasn't.' They started with a small group and recruited... View Details
Keywords: by Julia Hanna; Computer
  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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  • 10 Feb 2016
  • Blog Post

Combining an Interest in Music and Business

beginning, I did not really look for any further opportunities to do any new projects in music, or connect with people in the industry. I got sucked into the mainstream trend of recruiting for more “traditional” companies. I figured,... View Details
  • 11 Apr 2012
  • Research & Ideas

The High Risks of Short-Term Management

line of inquiry is to gain an understanding of what the root causes of short-termism are. My hypothesis is that short-termism can be traced to some extent to individual traits of capital market agents. Identifying those traits can help business educators and View Details
Keywords: by Sean Silverthorne; Financial Services
  • 17 Nov 2020
  • Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details
Keywords: by Joseph B. Fuller
  • April 2021 (Revised June 2021)
  • Case

IBM: Design Thinking

By: Srikant M. Datar, Amram Migdal and Paul Hamilton
This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told... View Details
Keywords: Business Ventures; Business Divisions; Business Units; Business Organization; Change; Change Management; Transformation; Competency and Skills; Talent and Talent Management; Design; Human Resources; Recruitment; Selection and Staffing; Innovation and Invention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Jobs and Positions; Job Design and Levels; Leading Change; Management; Business or Company Management; Goals and Objectives; Management Practices and Processes; Operations; Product; Product Design; Product Development; Organizations; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Strategy; Adaptation; Adoption; Technological Innovation; Information Infrastructure; Information Technology; Technology Industry; Information Technology Industry; United States
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  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

human toll to letting algorithms do the work. “Maybe there is a bias from people who have been traditionally hiring men.” Searches on popular recruiting sites might seem like a neutral way to find prospective candidates, but their... View Details
Keywords: by Michael Blanding; Technology
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

compromised productivity, and absenteeism. View VideoJoseph Fuller on measuring the costs of caregiving. (Courtesy Managing the Future of Work project.) If you consider that senior executives who make more than $100,000—arguably the most expensive to View Details
Keywords: by Danielle Kost; Health
  • Web

Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

Competitiveness Recruit Alumni Recruiting MBA Recruiting Recruiting Resources Alumni Bulletin Baker Library | Bloomberg Center Business History... View Details
  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

study gives you the reality of the phenomenon. A lab study answers the question, why is this happening?" The team recruited 136 college students through the study pool at the Harvard Decision Science Laboratory in Cambridge,... View Details
Keywords: by Carmen Nobel