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  • October 2023
  • Case

Fixie and Conversational AI Sidekicks

By: Jeffrey J. Bussgang and Carin-Isabel Knoop
In March 2023, Fixie Co-Founder and Chief Architect Matt Welsh and co-founders had the kind of meeting no founders want to have. The president of leading artificial intelligence (AI) research and deployment firm OpenAI, which had catapulted into fame with its ChatGPT... View Details
Keywords: Large Language Model; Entrepreneurship; Decision Choices and Conditions; AI and Machine Learning; Technological Innovation; Competitive Strategy; Technology Industry; United States
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  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

innovation. Perhaps somewhat surprisingly, we show that more IP protection and building stronger barriers around innovation are not always the best path to capturing value. Paradoxically, innovators can... View Details
Keywords: Martha Lagace
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

Francisco Ruiz-Aliseda Abstract In their seminal 1985 paper, Katz and Shapiro study systems compatibility in settings with one-sided platforms and direct network effects. We consider systems compatibility... View Details
Keywords: Martha Lagace
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

“office-of-origin” system allowed the field office that started an investigation to stay with the case even if it expanded into other cities. “Headquarters provided only light-handed advisory coordination across offices,” the researchers... View Details
Keywords: by Carmen Nobel
  • Web

Clubs - Business & Environment

and Agriculture, and Sustainability Clubs. Food & Agriculture Club The Food and Agriculture Club creates a community for future food leaders to engage in addressing current challenges and shaping the food system of the future.... View Details
  • November 2023
  • Case

Open Source Machine Learning at Google

By: Shane Greenstein, Martin Wattenberg, Fernanda B. Viégas, Daniel Yue and James Barnett
Set in early 2023, the case exposes students to the challenges of managing open source software at Google. The case focuses on the challenges for Alex Spinelli, Vice President of Product Management for Core Machine Learning. He must set priorities for Google’s efforts... View Details
Keywords: Decision Choices and Conditions; Technological Innovation; Open Source Distribution; Strategy; AI and Machine Learning; Applications and Software; Technology Industry; United States
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  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

who offer innovative products. Buyers who trust their current suppliers are less likely to seek information about the new product and they express less interest in purchasing it. Once the product becomes available, they do in fact make... View Details
Keywords: Martha Lagace
  • Web

Leadership - Faculty & Research

Leadership Leadership 2015 Chapter Leave No Slice of Genius Behind: Selecting and Developing Tomorrow's Leaders of Innovation By: Linda A. Hill More than ever, leaders of nearly every kind of organization view their human resources teams... View Details
  • April 1989 (Revised March 1990)
  • Case

Burlington Northern (B)

By: Janice H. Hammond
Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details
Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States
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  • Profile

Merve Ciplak

“I worked with a small group of former consultants,” she says, “who become the Innovation and Change Management Team for the Programme. We worked with operations teams all over the world, doing ad hoc consulting projects for field offices... View Details
  • 21 May 2024
  • News

A New Chapter

Open Up Resources, two successful nonprofits focused on innovation in the K–12 education market in the United States, Wolf knew how to deliver scalable, outside-the-box educational services for American kids. He believes his latest... View Details
Keywords: Catherine O’Neill Grace; photo by Cayce Clifford
  • Web

Academics - Health Care

entrepreneurial health care ventures that respond to the massive opportunities created by the escalating cost and uneven quality and access of health care systems globally. Students prepare a business plan, which uses the framework of... View Details
  • Web

Faculty & Research | Social Enterprise | Harvard Business School

Faculty Research The nonprofit organization Mobile Loaves & Fishes has devised an innovative way to address chronic homelessness: their Community First! Village pro... Research Our faculty provide education and expertise rooted in... View Details
  • 01 Dec 2023
  • News

Thinking Ahead

are aligned, a company’s culture alone can be highly motivating, notes Hall—and that’s where it all begins: “When people ask me, ‘Does the compensation system determine the culture, or does the culture determine the compensation system?’... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • 01 Aug 2006
  • First Look

First Look: August 1, 2006

Sourcebook is a citation study and classification system that organizes the many strands of the derivatives literature and assigns each citation to a category. Over 1,800 research articles are collected and organized into a simple... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

  Working PapersParallel Search, Incentives and Problem Type: Revisiting the Competition and Innovation Link Authors:Kevin J. Boudreau, Nicola Lacetera, and Karim R. Lakhani Abstract This paper presents econometric evidence of two... View Details
Keywords: Martha Lagace
  • April 2001 (Revised March 2003)
  • Case

XUMA

By: Andrew P. McAfee and Kerry Herman
XUMA is a Silicon Valley start-up that builds customized eBusiness software suites for its corporate clients. This market is crowded with large players, including the major consulting and systems integration companies. To date, building these suites has been a very... View Details
Keywords: Production; Software; Business Startups; Innovation and Invention; Information Technology Industry; California
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  • 2020
  • Working Paper

Cutting the Gordian Knot of Employee Health Care Benefits and Costs: A Corporate Model Built on Employee Choice

By: Regina E. Herzlinger and Barak D. Richman
The U.S. employer-based health insurance tax exclusion created a system of employer-sponsored insurance (ESI) with limited insurance choices and transparency that may lock employed households into health plans that are costlier or different from those they prefer to... View Details
Keywords: After-tax Income; Consumer-driven Health Care; Health Care Costs; Health Insurance; Income Inequality; Tax Policy; Health Care and Treatment; Cost; Insurance; Employees; Income; Taxation; Policy; United States
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  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

to innovate in the climate space, and shares his advice for those interested in careers in business and climate. Beyond Net Zero: How Seventh Generation Plans to Achieve Real Zero Carbon Ashley Orgain, chief impact officer at Seventh... View Details
Keywords: by Danielle Kost
  • 27 May 2014
  • First Look

First Look: May 27

of technology. It reviews some opportunities for innovation that will solve the pain points and bottlenecks facing the system and outlines high-priority policy areas. It becomes clear that individual... View Details
Keywords: Sean Silverthorne