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Show Results For
- All HBS Web
(8,208)
- People (49)
- News (2,331)
- Research (3,839)
- Events (20)
- Multimedia (135)
- Faculty Publications (2,338)
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
by passively while these great companies imploded? Why did they fail to select CEOs who could run these vaunted companies more successfully? Choosing the right person for the job Before examining the root causes of these succession... View Details
Keywords: by Bill George
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
questions that will help them regroup, mobilize their team, formulate a plan of action, and move forward." In his new book, What to Ask the Person in the Mirror, Kaplan argues against the notion that great leadership is about having... View Details
Keywords: by Carmen Nobel
- 20 Apr 2021
- News
10 Things Your Artificial Intelligence Initiative Needs to Succeed
- 2014
- Chapter
Reaching Your Potential: Know Yourself—and Find Fulfillment
By: Robert Steven Kaplan
Despite racking up impressive accomplishments, you feel frustrated with your career—convinced you should be achieving more. You may even wish you had chosen a different career altogether. These feelings often stem from a common error: buying into others' definitions of... View Details
Kaplan, Robert Steven. "Reaching Your Potential: Know Yourself—and Find Fulfillment." Chap. 3 in HBR Guide to Getting the Mentoring You Need, 31–42. Boston: Harvard Business Review Press, 2014.
- December 2012
- Article
Reflected Knowledge and Trust in Global Collaboration
By: Mark Mortensen and Tsedal Neeley
Scholars argue that direct knowledge about distant colleagues is crucial for fostering trust in global collaboration. However, their arguments focus mainly on how trust accrues from knowledge about distant collaborators' personal characteristics, relationships, and... View Details
Keywords: Global Work; Organizational Studies; Knowledge; Trust; Cooperation; Global Range; Relationships; Behavior; Personal Characteristics
Mortensen, Mark, and Tsedal Neeley. "Reflected Knowledge and Trust in Global Collaboration." Management Science 58, no. 12 (December 2012): 2207–2224. (equal authorship.)
- 13–14 Jun 2025
- Reunions
2025 HBS Reunions, June 12-15
We look forward to welcoming you back for your reunion! This is a special opportunity to reconnect with old friends and make valuable new connections; strengthen your professional career and personal life with the latest thinking on critical topics; and feel... View Details
- 06–07 Jun 2025
- Reunions
2025 HBS Reunions, June 5-8
We look forward to welcoming you back for your reunion! This is a special opportunity to reconnect with old friends and make valuable new connections; strengthen your professional career and personal life with the latest thinking on critical topics; and feel... View Details
- November 1999
- Case
Reshaping Apple Computer's Destiny 1992 (Abridged)
By: Clayton M. Christensen and Tara Donovan
Examines John Sculley's management approach toward transforming Apple Computer during the personal computer industry crisis in 1992. Focuses on Sculley's management style, his creation of a new management team, and his efforts to create a professional management system... View Details
Keywords: Transformation; Crisis Management; Management Analysis, Tools, and Techniques; Management Style; Management Systems; Management Teams; Computer Industry; California
Christensen, Clayton M., and Tara Donovan. "Reshaping Apple Computer's Destiny 1992 (Abridged)." Harvard Business School Case 300-002, November 1999.
- 13 Apr 2015
- News
Why Americans have chosen to pay income tax
- 12 Jun 2014
- News
We’ve All Got GM Problems
- 10 Dec 2010
- News
Something for the weekend
- 01 Jun 2021
- News
What Does It Take to Be a Good Remote Worker?
Robin J. Ely
Robin Ely is the Diane Doerge Wilson Professor of Business Administration at Harvard Business School. She conducts research on race and gender relations in organizations with a focus on leadership, identity, and organizational culture change.... View Details
- July 2014
- Teaching Note
Rebecca S. Halstead: Steadfast Leadership
By: Boris Groysberg and Deborah Bell
The case reviews Rebecca Halstead's career history, detailing how, through her personal attributes, skills, experiences, challenges, and organizational practices she developed into a successful leader and commander in the U.S. Army. The teaching note discusses... View Details
Joseph L. Badaracco
Joseph L. Badaracco is the John Shad Professor of Business Ethics at Harvard Business School. He has taught courses on business ethics, strategy, and management in the School's MBA and executive programs.
Badaracco is a graduate of St. Louis... View Details
- July–August 2023
- Article
What Smart Companies Know About Integrating AI
By: Silvio Palumbo and David Edelman
AI has the power to gather, analyze, and utilize enormous volumes of individual customer data to achieve precision and scale in personalization. The experiences of Mercury Financial, CVS Health, and Starbucks debunk the prevailing notion that extracting value from AI... View Details
Keywords: AI and Machine Learning; Customization and Personalization; Integration; Technology Adoption
Palumbo, Silvio, and David Edelman. "What Smart Companies Know About Integrating AI." Harvard Business Review 101, no. 4 (July–August 2023): 116–125.
- 13 Oct 2017
- Working Paper Summaries
Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks
- 2016
- Book
Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)
By: Deepak Malhotra
Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And, to top it off, you have little power or other resources... View Details
Keywords: Dealmaking; Diplomacy; Conflict; Dispute Resolution; Strategy; Conflict Management; Negotiation
Malhotra, Deepak. Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle). Berrett-Koehler Publishers, 2016. (Top 10 Business Books of 2016 (The Globe & Mail)
#1 Business Book of 2016 (KnowSquare, for the Spanish Edition)
Business Bestseller List (800CEORead.)
- September 1998 (Revised February 1999)
- Case
Interactive Insurance Services: Redefining Insurance Distribution
By: Lynda M. Applegate and Marla Malcom-Nagler
Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details
Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry
Applegate, Lynda M., and Marla Malcom-Nagler. "Interactive Insurance Services: Redefining Insurance Distribution." Harvard Business School Case 399-017, September 1998. (Revised February 1999.)