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  • Web

Past Issues - Alumni

Rossotti Highly Recommended: Leah Modigliani Complete Table of Contents February 2000 No Place Like Home America's Housing Crisis and Its Impact on Business Financial Services 24/7 The Emergence of Online... View Details
  • Web

Human Behavior & Decision-Making - Faculty & Research

recruitment and career services company his father had founded and built, in 1994. He was now reflecting on succession planning and other challenges that lay ahead: with no obvious choice among his family members, he needed to figure out... View Details
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for competitive reasons often results in greater risk for the... View Details
Keywords: Sean Silverthorne
  • Web

Faculty & Researchers - Managing the Future of Work

Economic Association (forthcoming). (Pre-published online May 11, 2023.) With Alfaro, Laura, Nick Bloom, Paola Conconi, Harald Fadinger, Patrick Legros, Andrew F. Newman, Raffaella Sadun, and John Van Reenen. The World Management Survey... View Details
  • 22 Dec 2015
  • First Look

December 22, 2015

Benjamin G., Michael Luca, and Daniel Svirsky Abstract—Online marketplaces increasingly choose to reduce the anonymity of buyers and sellers in order to facilitate trust. We demonstrate that this common market design choice results in an... View Details
Keywords: Carmen Nobel
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

Organizations This module reading provides directions for using the online Job Design Optimization Tool (JDOT) that is available free of charge from Harvard Business School Publishing. This tool can be used to design, or test the design,... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

little performance variability—because the tasks are standard, because the firm or industry has reduced variability, or because the business model limits the bandwidth of performance variance. Think about the difference between sales personnel at Nordstrom, where... View Details
Keywords: by Carmen Nobel
  • Web

Curriculum - Business & Environment

context of a company that provides a vital public service that has important environmental implications. The Role of ESG in Investment Strategy Marketing Aleph Farms: A New Culture of Meat Aleph Farms, an Israeli food-tech start-up, was... View Details
  • Web

5.1 Information Technology - MBA

civil penalties. Such misconduct includes: knowingly gaining unauthorized access to a computer system or database, falsely obtaining electronic services or data without payment of required charges, intentionally intercepting electronic... View Details
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

peers. Across three online experiments and a field experiment of entrepreneurs, we identify an interpersonal strategy that can mitigate feelings of malicious envy in observers: revealing one’s failures. Despite a general reluctance to... View Details
Keywords: Dina Gerdeman
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • 10 Mar 2015
  • First Look

First Look: March 10

Casadesus-Masanell, Ramon, Joan E. Ricart, and Jorge Tarzijan Abstract—No abstract available. Publisher's link: http://ukcatalogue.oup.com/product/9780198701873.do February 2015 Manufacturing & Service Operations Management Improving... View Details
Keywords: Carmen Nobel
  • Web

MBA 2023 Alumni Transition - Alumni

listservs The current listserv technology that exists for each section (i.e. mba2023x@listserv.hbs.edu) will no longer work after June 8. The Alumni Web site has an online application, the ( Email Your Class/Alumni Messaging View Details
  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

OK, so they could just as easily have seen a post from Larry Page online if they had still been working after 5 p.m. on a Friday afternoon. Working from their homes and seeing a post that simulated the bulletin board at the office, would... View Details
Keywords: by James Heskett
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

had suggested—and if so, who should be charged how much and for what? Could YouTube charge users for downloading content, a model it was now beginning to test? Or would it be better for the online video giant to continue to pursue an... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

productive. Sincere, informed acknowledgement of these efforts can go a long way. Recognize outstanding accomplishments during meetings or some other way. For example, gifts and services are appreciated by people more than ever before.... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

shop may be a harbinger of things to come,” says Luca. The study didn’t specifically track the fate of existing shops or services after new businesses started opening in the area, so it’s possible the occasional shop might be crowded out... View Details
Keywords: by Dina Gerdeman
  • 18 Nov 2022
  • HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

many of its funds as mid-size. Shifting to a majority mid-sized fund designation might confuse the investment community that now associated Brown Capital with its winning small-company strategy. What’s more, their mid-sized company fund had weathered some rocky... View Details
Keywords: by Rachel Layne; Financial Services
  • 23 Apr 2013
  • First Look

First Look: April 23

and prices as a function of the consumer population's valuation for the service and show that competition has three main effects on the marketplace. First, competition drives the provision of services with a... View Details
Keywords: Sean Silverthorne
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

marketed. As McDonald says, “People buy a product or service to solve a problem. They hire it to do a job.” He says the online service TurboTax is successful at this: The name... View Details
Keywords: by Lane Lambert