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    Innovation and Design in the Age of Artificial Intelligence

    At the heart of any innovation process lies a fundamental practice: the way people create ideas and solve problems. This “decision making” side of innovation is what scholars and practitioners refer to as “design.” Decisions in innovation processes have so far been... View Details

    • 01 Feb 2001
    • News

    What Makes a Good Leader

    as one observer puts it — while leaders are the charismatic, big-picture visionaries, the ones who change the whole ant farm. But such a construction, those interviewed for this article agree, erroneously leads to a bimodal way of looking... View Details
    Keywords: Management
    • 03 May 2016
    • First Look

    First Look, May 3, 2016

    2016 Berrett-Koehler Publishers Building the Future: Big Teaming for Audacious Innovation By: Edmondson, Amy C., and Susan Salter Reynolds Abstract—Machiavelli famously wrote, "There is nothing more difficult to take in hand, more perilous to conduct, or more... View Details
    Keywords: Sean Silverthorne
    • 01 Apr 2008
    • Working Paper Summaries

    No Harm, No Foul: The Outcome Bias in Ethical Judgments

    Keywords: by Francesca Gino, Don A. Moore & Max H. Bazerman
    • July–September 2018
    • Article

    Memory Bias in Observer-Performance Literature

    By: Tamara M. Haygood, Samantha N. Smith and Jia Sun
    The objective of our study was to determine how authors of published observer–performance experiments dealt with memory bias in study design. We searched American Journal of Roentgenology online and Radiology using “observer study” and “observer performance.” We... View Details
    Keywords: Health Care and Treatment; Research
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    • Forthcoming
    • Article

    No Line Left Behind: Assortative Matching Inside the Firm

    By: Achyuta Adhvaryu, Vittorio Bassi, Anant Nyshadham and Jorge Tamayo
    How do firms pair workers with managers, and which constraints affect the allocation of labor within the firm? We characterize the sorting pattern of managers to workers in a large readymade garment manufacturer in India and then explore potential drivers of the... View Details
    Keywords: Assortative Matching; Productivity; Global Buyers; Readymade Garments; Labor; Organizational Design; Performance Productivity; Fashion Industry
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    • 2021
    • Chapter

    Dis-Atlanticism: The West in an Era of Global Fragmentation

    By: Rawi Abdelal and Ulrich Krotz
    BOOK ABSTRACT: Is the EU a Success or a Failure? Should It Stay or Should It Go? Britain and the EU. The Big Waste or Essential to Feed Europe? The Common Agricultural Policy. Observers of the European Union could be forgiven in thinking that since its inception the EU... View Details
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    • October 2016 (Revised January 2017)
    • Background Note

    The U.S. Health Club Industry, 2005–2016

    By: John R. Wells and Gabriel Ellsworth
    In 2015, the U.S. health-club industry generated revenues of $25.8 billion, up from $14.8 billion in 2004. Members of health clubs accounted for 17% of the population, up from 14%. The number of clubs had grown from 26,830 in 2004 to 36,180. In the process, the list of... View Details
    Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Retention; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Business Ventures; Strategy; Health; Investment; Entertainment and Recreation Industry; Health Industry; United States
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    • Article

    Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

    By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

    Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

    Data... View Details

    Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
    Related
    • 2008
    • Working Paper

    Do Legal Origins Have Persistent Effects Over Time? A Look at Law and Finance around the World c. 1900

    By: Aldo Musacchio
    How persistent are the effects of legal institutions adopted or inherited in the distant past? A substantial literature argues that legal origins have persistent effects that explain clear differences in investor protections and financial development around the world... View Details
    Keywords: History; Law; Development Economics; Investment; Corporate Governance; Finance; Business and Government Relations
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      Applications or Approvals: What Drives Racial Disparities in the Paycheck Protection Program?

      We use the 2020 Small Business Credit Survey to study the sources of racial disparities in use of the Paycheck Protection Program (PPP). Black-owned firms are 8.9 percentage points less likely to receive PPP loans than observably similar white-owned firms. About... View Details
      • Web

      A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

      great researchers, the possibility for developing an imaginative reordering of life through the careful observation of a subject was part of the original impulse for why they studied these workers for so long. Consequently, we must ask... View Details
      • 01 Dec 2023
      • News

      The Imposter Among Us

      my technical savvy helped to elevate my confidence. I thought methodically through the concepts, questions, and observations that I wanted to convey, then honed my ability to express myself in clear words, with the help of diagrams. I... View Details
      Keywords: Business Schools & Computer & Management Training; Educational Services
      • 22 May 2024
      • HBS Case

      Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

      you. It doesn’t rely on what you say. It observes what you do and choose not to do and builds a model of who you are.” Ghosh’s analysis debuts at a time when TikTok is drawing fresh scrutiny related to how its Chinese owners influence... View Details
      Keywords: by Rachel Layne; Technology
      • 26 Sep 2023
      • Research & Ideas

      Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

      Monster.com or Indeed, and others designed specifically to recruit high-quality candidates from racial minority groups. Jackson observed that ShopCo leaders reacted with distaste to recruitment platforms in the second category that took a... View Details
      Keywords: by Kristen Senz
      • 2020
      • Working Paper

      Fresh Fruit and Vegetable Consumption: The Impact of Access and Value

      By: Retsef Levi, Elisabeth Paulson and Georgia Perakis
      The goal of this paper is to leverage household-level data to improve food-related policies aimed at increasing the consumption of fruits and vegetables (FVs) among low-income households. Currently, several interventions target areas where residents have limited... View Details
      Keywords: Food Deserts; Food Access; Food Policy; Causal Inference; Food; Nutrition; Poverty; Government Administration
      Related
      • 2022
      • Working Paper

      Are Experts Blinded by Feasibility?: Experimental Evidence from a NASA Robotics Challenge

      By: Jacqueline N. Lane, Zoe Szajnfarber, Jason Crusan, Michael Menietti and Karim R. Lakhani
      Resource allocation decisions play a dominant role in shaping a firm’s technological trajectory and competitive advantage. Recent work indicates that innovative firms and scientific institutions tend to exhibit an anti-novelty bias when evaluating new projects and... View Details
      Keywords: Evaluations; Novelty; Feasibility; Field Experiment; Resource Allocation; Technological Innovation; Competitive Advantage; Decision Making
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      • Article

      Beyond Emotional Similarity: The Role of Situation-specific Motives

      By: Amit Goldenberg, David Garcia, Eran Halperin, Jamil Zaki, Danyang Kong, Golijeh Golarai and James J. Gross
      It is well established that people often express emotions that are similar to those of other group members. However, people do not always express emotions that are similar to other group members, and the factors that determine when similarity occurs are not yet clear.... View Details
      Keywords: Emotion Contagion; Emotional Influence; Motivation; Group Dynamics; Emotions; Situation or Environment; Motivation and Incentives; Behavior
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      • December 2019
      • Article

      It Helps to Ask: The Cumulative Benefits of Asking Follow-up Questions

      By: Michael Yeomans, Alison Wood Brooks, Karen Huang, Julia A. Minson and Francesca Gino
      In a recent article published in Journal of Personality and Social Psychology (JPSP; Huang, Yeomans, Brooks, Minson, & Gino, 2017), we reported the results of 2 experiments involving “getting acquainted” conversations among strangers and an observational field... View Details
      Keywords: Question-asking; Conversation; Communication; Relationships; Interpersonal Communication
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      • November–December 2017
      • Article

      Match Your Own Price? Self-Matching as a Retailer's Multichannel Pricing Strategy

      By: Pavel Kireyev, Vineet Kumar and Elie Ofek
      Multichannel retailing has created several new strategic choices for retailers. With respect to pricing, an important decision is whether to offer a “self-matching policy,” which allows a multichannel retailer to offer the lowest of its online and store prices to... View Details
      Keywords: Price Self-matching; Multichannel Retailing; Pricing Strategy; Online Shopping; Omnichannel; Price Discrimination; Price; Strategy; Competitive Strategy
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