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  • September 2004
  • Case

Valhalla Partners Due Diligence

By: William A. Sahlman and Dan Heath
The Valhalla Partners venture capitial firm introduced a new approach to the due-diligence process. An internal due-diligence report analyzes Telco Exchange, a startup company in the IT software space. An extended excerpt examines the trade-offs involved in the new... View Details
Keywords: Communication Technology; Risk Management; Venture Capital; Business Plan; Corporate Entrepreneurship; Investment; Mobile and Wireless Technology; Corporate Finance; Financial Services Industry; Telecommunications Industry
Related
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

pointing to the mobile shift-swapping app used by employees of clothing retailer The Gap. The company piloted the app in its Old Navy stores and expanded it to all brands in 2018. The app “creates value,”... View Details
Keywords: by Lane Lambert; Technology
  • 22 Oct 2013
  • News

Pulling the Plug

Eric Giler by Francis Storrs Standing on the stage of TEDGlobal in Oxford, England, WiTricity CEO Eric Giler (MBA 1982) is nervous. It's July 2009, and he's about to show how his company's technology can... View Details
Keywords: Francis Storrs; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 30 Nov 2021
  • Interview

TikTok: Super App or Supernova?

By: Jeffrey F. Rayport and Brian Kenny
TikTok’s parent company, ByteDance, was launched in 2012 around the simple idea of helping users entertain themselves on their smartphones while on the Beijing Subway. By May 2020, TikTok operated in 155 countries and had roughly 1 billion monthly active users, placing... View Details
Keywords: Apps; Artificial Intelligence; Business Startups; Mobile and Wireless Technology; Business Model; Digital Platforms; Growth and Development Strategy; AI and Machine Learning; Social Media
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  • January 2022 (Revised August 2022)
  • Case

Hello Heart: The Next Generation of Chronic Disease Management Apps

By: Ariel D. Stern and Danielle Golan
Hello Heart, a hypertension management app debated whether to go deep and cover other heart conditions, or to expand its solution to other chronic conditions. View Details
Keywords: Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Analysis; Business Startups; Transition; Customer Focus and Relationships; Customer Satisfaction; Decision Making; Demographics; Design; Entrepreneurship; Venture Capital; Technological Innovation; Growth and Development Strategy; Product Launch; Product Design; Product Development; Business Strategy; Competitive Strategy; Competitive Advantage; Customization and Personalization; Business Growth and Maturation; Business Model; Strategy; Applications and Software; Technology Industry; Technology Industry; Israel; United States
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  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

targeting efforts. The First Cut Customer attrition is a widespread problem that affects firms in a variety of industries. For example, US credit card providers often deal with annual churn rates of about 20 percent, and View Details
Keywords: by Dina Gerdeman; Retail; Service
  • December 2019
  • Supplement

Korea Telecom: Building a GiGAtopia (B)

By: Shane Greenstein, Feng Zhu and Susie L. Ma
Keywords: Mobile and Wireless Technology; Infrastructure; Growth and Development Strategy; Competitive Strategy; Decision Choices and Conditions; Technology Industry; Technology Industry; Korean Peninsula
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  • 01 Apr 2001
  • News

HBS Press Books in Brief

wireless technology. Cairncross argues that the story today is not only the diminishing importance of distance but also the mobility and ubiquity of technology. To order HBS... View Details
Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises
  • 29 May 2007
  • First Look

First Look: May 29, 2007

the group is considering increasing its investment focus to include a broader range of technologies, including emerging technologies (for example, mobile and RFID technologies)... View Details
Keywords: Martha Lagace
  • May 2019
  • Teaching Note

SeatGeek

By: Robert F. Higgins and Sarah Mehta
Teaching Note for HBS No. 819-013. View Details
Keywords: Event Ticketing; Sports Ticketing; Business Ventures; Acquisition; Business Model; Decision Making; Digital Platforms; Sports; Strategy; Mobile and Wireless Technology; Information Technology; Entertainment and Recreation Industry; Entertainment and Recreation Industry; New York (city, NY)
Related
  • October 2017
  • Supplement

Snap Inc. Goes Public (B)

By: Lynn Sharp Paine and Will Hurwitz
Supplements the (A) case.

Snap Inc.’s chairman must decide how to address investor concerns about the company’s unprecedented plans to issue only non-voting shares in its upcoming IPO. View Details
Keywords: Ethics; Capital Structure; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Going Public; Business and Shareholder Relations; Leadership; Management; Mobile and Wireless Technology; Venture Capital; Technology Industry; Technology Industry; Technology Industry; United States; California
Related
  • 02 May 2016
  • Blog Post

Why We Recruit: Samsung Global Strategy Group

semiconductors and container ships. Samsung has set a vision 2020 goal of reaching $400B in revenues by exploring new territories such as biotechnology, virtual reality, and applications of 5G View Details
Keywords: Technology
  • 18 Feb 2014
  • News

Stick with Plan A

Ezuza, Inc., a Mexico City-based mobile payments company she launched in 2007 that focuses primarily on the unbanked and under-banked in emerging markets. Zuza means "gain" in Zulu; the e stands for... View Details
Keywords: Robert S. Benchley; Waleed Iskandar (MBA 1993); Telecommunications
  • 02 Aug 2024
  • HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
Keywords: by Lane Lambert; Technology; Information Technology
  • 30 Jun 2014
  • Blog Post

Cambridge to Nairobi

business ideas with peers. At first glance it’s San Francisco—except that we’re 9,586 miles away, in Nairobi, Kenya. This summer, I’m interning at Ushahidi, a non-profit technology company that uses crowdsourcing for social activism View Details
Keywords: Technology; Technology; Technology
  • 01 Jun 2010
  • News

Powering Up

tossed into landfills. So Eric Giler (MBA ’82) is working on a better plan: wireless technology in which devices are powered by electricity from remote energy-emitting coils. “It’s not electricity going... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 01 Apr 2002
  • News

Student Conferences Spark Discussion, Promote Interaction

discuss areas of interest ranging from opportunities in Asian markets, to managing work/life balance, to the impact of wireless technology on business strategy, to the achievements of African Americans in... View Details
Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

opportunities for real-time conversations and engagement to people around the world. The company has accomplished this by taking advantage of the modular nature of today's ubiquitous communications infrastructures provided by the Internet... View Details
Keywords: by Chet Huber; Technology
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

technology at all but with the way you are collecting and using your data, experts say. Although getting your CRM program in order is an essential component of achieving customer loyalty, there's much more... View Details
Keywords: by Jean Ayers
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

Broadcasting Corporation (BBC), was preparing to meet with his senior managers to discuss BBC WW's global strategy options. BBC WW exploited and exported BBC-branded content around the globe through all formats, including magazines,... View Details
Keywords: Martha Lagace