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  • All HBS Web  (13,664)
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  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

owners of a corporation, professional managers and directors are their agents, primarily responsible for carrying out their wishes and creating value for them. This idea was further developed in a 1976... View Details
Keywords: by James Heskett
  • 2013
  • Working Paper

An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay

By: Jillian Berry Jaeker and Anita Tucker
We use two years of inpatient data from 243 California hospitals to quantify the relationship between hospital-level workload and patient length of stay (LOS), and its "spillover" effects across patient types. Patients are categorized as medical or surgical, and the... View Details
Keywords: Workload; Processing Times; Healthcare; Working Conditions; Performance Productivity; Time Management; Health Care and Treatment; Health Industry; California
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Berry Jaeker, Jillian, and Anita Tucker. "An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay." Harvard Business School Working Paper, No. 13-052, December 2012. (Revised July 2013.)
  • June 2020
  • Article

Parallel Play: Startups, Nascent Markets, and the Effective Design of a Business Model

By: Rory McDonald and Kathleen Eisenhardt
Prior research advances several explanations for entrepreneurial success in nascent markets but leaves a key imperative unexplored: the business model. By studying five ventures in the same nascent market, we develop a novel theoretical framework for understanding how... View Details
Keywords: Search; Legitimacy; Organizational Innovation; Organizational Learning; Mechanisms And Processes; Institutional Entrepreneurship; Qualitative Methods; Business Model Design; Business Model; Business Startups; Entrepreneurship; Emerging Markets; Adaptation; Competition; Strategy
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McDonald, Rory, and Kathleen Eisenhardt. "Parallel Play: Startups, Nascent Markets, and the Effective Design of a Business Model." Administrative Science Quarterly 65, no. 2 (June 2020): 483–523.
  • 29 Sep 2003
  • Research & Ideas

Why Managing Innovation is Like Theater

in which you don't or can't know the results in advance are common and consequential. All businesses face them. If you're not too narrow in what you're willing to call "management," you can manage these situations. You can... View Details
Keywords: by Rob Austin & Lee Devin
  • Blog

How the Pandemic Changed Case Development in Latin America

the LARC has supported HBS faculty in developing HBS research cases and projects that concern management and economic issues in Latin America. Today, the team consists of five senior researchers and case... View Details

    Who Benefits Most in Disease Management Programs?

    Disease management programs aim to reduce cost by improving the quality of care for chronic diseases. Evidence of their effectiveness is mixed. Reducing health care spending sufficiently to cover program costs has proved particularly challenging. This study uses a... View Details
    • May 1997
    • Teaching Note

    Managing Product Development: Matching Technology with Context, Instructor's Note

    By: Marco Iansiti
    This overview to Managing Product Development (MPD) both previews course material, cases, exercises, and lectures--and provides its conceptual and academic underpinnings. Additionally, this note links these materials to the activities students will be undertaking in... View Details
    Keywords: Curriculum and Courses; Product Development; Knowledge Management; Performance; Projects; Management Practices and Processes; Opportunities; Strategy; Management Analysis, Tools, and Techniques
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    Iansiti, Marco. "Managing Product Development: Matching Technology with Context, Instructor's Note." Harvard Business School Teaching Note 697-103, May 1997.
    • Article

    Present Bias Causes and Then Dissipates Auto-enrollment Savings Effects

    By: John Beshears, James J. Choi, David Laibson and Peter Maxted
    Present bias causes procrastination, which leads households to stick with auto-enrollment defaults. However, present bias also engenders overconsumption. Separation from each employer generates a rollover of 401(k) balances to an individual retirement account (IRA)... View Details
    Keywords: Present Bias; Procrastination; Personal Finance; Decision Making; Social Psychology; Retirement
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    Beshears, John, James J. Choi, David Laibson, and Peter Maxted. "Present Bias Causes and Then Dissipates Auto-enrollment Savings Effects." AEA Papers and Proceedings 112 (May 2022): 136–141.
    • February 2016 (Revised August 2020)
    • Case

    InsightSquared: Developing the Sales and Marketing Plan

    By: Mark Roberge, Tom Eisenmann and Frank Cespedes
    Fred Shilmover and Sam Clemens prepared for their fourth quarter board meeting. They were excited to have scaled their software startup, InsightSquared, to $2 million in revenue and secured an $8 million round of venture capital. However, they disagreed on the path... View Details
    Keywords: Sales Planning; Applications and Software; Marketing; Sales; Planning; Growth and Development Strategy
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    Roberge, Mark, Tom Eisenmann, and Frank Cespedes. "InsightSquared: Developing the Sales and Marketing Plan." Harvard Business School Case 816-074, February 2016. (Revised August 2020.)
    • 1992
    • Chapter

    Leadership Development as a Lever for Global Transformation

    By: Noel M. Tichy, Michael I. Brimm, Ram Charan and Hirotaka Takeuchi
    Keywords: Leadership Development; Competitive Strategy; Globalized Firms and Management; Transformation
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    Tichy, Noel M., Michael I. Brimm, Ram Charan, and Hirotaka Takeuchi. "Leadership Development as a Lever for Global Transformation." In Globalizing Management: Creating and Leading the Competitive Organization. John Wiley & Sons, 1992.
    • 31 Oct 2017
    • News

    New Report On The Harmful Effects Of Degree Inflation

    • 26 Mar 2006
    • Research & Ideas

    The Office of Strategy Management

    and think in strategic terms are critical. They need good interpersonal skills since they must interact effectively and authoritatively with senior business units and functional heads. Project management... View Details
    Keywords: by Martha Lagace
    • 2011
    • Article

    How Do Networks Matter? The Performance Effects of Interorganizational Networks

    By: Ranjay Gulati, D. Lavie and Ravi Madhavin
    A growing body of research suggests that an organization's ties to other organizations furnish resources that bestow various benefits. Scholars have proposed different perspectives on how such networks of ties shape organizational behavior and performance outcomes, but... View Details
    Keywords: Management Systems; Organizational Design; Performance; Performance Effectiveness; Networks; Partners and Partnerships; Research; Perspective; Value
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    Gulati, Ranjay, D. Lavie, and Ravi Madhavin. "How Do Networks Matter? The Performance Effects of Interorganizational Networks." Research in Organizational Behavior 31 (2011): 207–224.
    • May 2019 (Revised April 2021)
    • Background Note

    Managing Talent Pipelines in the Future of Work

    By: William R. Kerr, Joseph B. Fuller, Manjari Raman and Carl Kreitzberg
    In the face of a rapidly-changing economy, organizations that wish to compete in the future of work must develop strategies for acquiring, retaining, and developing talent for their organizations. This primer reviews the major trends shaping jobs, workplaces, and... View Details
    Keywords: Future Of Work; Talent and Talent Management; Experience and Expertise; Demographics; Labor; Problems and Challenges; Risk and Uncertainty; Quality; Supply Chain
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    Kerr, William R., Joseph B. Fuller, Manjari Raman, and Carl Kreitzberg. "Managing Talent Pipelines in the Future of Work." Harvard Business School Background Note 819-131, May 2019. (Revised April 2021.)
    • February 1999 (Revised February 2001)
    • Case

    CAMPFIRE Program, The: Wildlife Management in Zimbabwe

    By: Robert E. Kennedy and Karen Beth Kaufman
    Examines an innovative, village-based management program in Zimbabwe. While the program has been quite successful, executive director Steven Kasere is concerned about the future. The program has become quite controversial in the environmental community, and the U.S.... View Details
    Keywords: Programs; Financing and Loans; Environmental Sustainability; Conflict and Resolution; United States; Zimbabwe
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    Kennedy, Robert E., and Karen Beth Kaufman. "CAMPFIRE Program, The: Wildlife Management in Zimbabwe." Harvard Business School Case 799-085, February 1999. (Revised February 2001.)
    • May 2013
    • Supplement

    Transport Corporation of India (D): Business Development across Divisions

    By: V.G. Narayanan and Saloni Chaturvedi
    Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details
    Keywords: Customer Relationship Management; Business Divisions; Sales; Transportation Industry; India
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    Narayanan, V.G., and Saloni Chaturvedi. "Transport Corporation of India (D): Business Development across Divisions ." Harvard Business School Supplement 113-134, May 2013.
    • September 1996
    • Background Note

    Some Thoughts on Career Management

    By: William A. Sahlman
    A view of career management for people interested in starting or playing a major role in an entrepreneurial venture is presented. View Details
    Keywords: Business Ventures; Entrepreneurship; Personal Development and Career
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    Sahlman, William A. "Some Thoughts on Career Management." Harvard Business School Background Note 897-055, September 1996.
    • October 1998
    • Case

    CRA Managed Care, Inc. (A)

    By: Myra M. Hart and Jennifer Starr
    Silverman and her co-founder, Don Larson, own the largest privately held injury-management and cost-containment services firm in the United States. When their $80+ million company attracts substantial interest of investment bankers and venture capitalists, the two must... View Details
    Keywords: Transition; Leadership Development; Venture Capital; Business Exit or Shutdown; Investment; Business or Company Management; Nonprofit Organizations; Personal Development and Career; Entrepreneurship; Service Industry; United States
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    Hart, Myra M., and Jennifer Starr. "CRA Managed Care, Inc. (A)." Harvard Business School Case 899-068, October 1998.
    • November 1992
    • Case

    PPG: Developing a Self-Directed Work Force (A)

    By: David A. Garvin and Norman Klein
    PPG has built a state-of-the-art glass plant in Berea, Kentucky. The plant is pursuing the goal of a "self-directed workforce." The case describes the progress to date and the unresolved issues faced by management. These include questions about shift rotation,... View Details
    Keywords: Employees; Employee Relationship Management; Organizational Culture; Managerial Roles; Management Style
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    Garvin, David A., and Norman Klein. "PPG: Developing a Self-Directed Work Force (A)." Harvard Business School Case 693-020, November 1992.
    • Web

    Technology & Operations Management - Doctoral

    Lingzhi Li Antonio Moreno Elisabeth C. Paulson Ananth Raman Stefan H. Thomke Michael W. Toffel Operations strategy Kris Johnson Ferreira Robert S. Huckman Marco Iansiti Product development Marco Iansiti Alan D. MacCormack Stefan H. Thomke... View Details
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