Publications

2020
Working Paper

The Cost of Banking Deserts: Racial Disparities in Access to PPP Lenders and their Equilibrium Implications

By: Jeffrey Wang and David Hao Zhang

Many government support programs for small businesses are designed to pass through banks and credit unions. However, this poses barriers for minority communities that are less connected to financial institutions for obtaining this support. Using the latest program for... View Details

Keywords: Banking Deserts; Minority Communities; Paycheck Protection Program; Banks and Banking; Small Business; Demographics; Race; Government and Politics; Programs

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04 Apr 2016
News

Navigate 3 Hardball Negotiation Tactics

Keywords: negotiation skills; strategy; psychology; communication

02 Jun 2014
News

How to Win the Argument with Milton Friedman

Keywords: Milton Friedman; shareholder value; community

Web

Community Vitalization through the Arts: SE Summer Fellow Tyler Vo (MBA 2025) | Social Enterprise | Harvard Business School

24 Feb 2014
News

A Capital Idea for Small Business

together in online communities to provide the financial and commercial resources necessary for business success, with networks of supportive peers, suppliers, investors, and customers. At the same time, iCrowd will provide investors with... View Details

Keywords: Robert S. Benchley; crowd-funding; online communities; Finance; Securities, Commodities, and Other Financial Investments; Finance

07 Mar 2014
News

The Importance of Giving Credit

Keywords: management; communication; incentive; employee motivation

July 2015 (Revised October 2015)
Case

Building Strong Partnerships at the Inter-American Development Bank

By: Amy C. Edmondson, Erin L. Henry, Andreas Georgoulias and Natalie Bartlett

Building Strong Partnerships at the Inter-American Development Bank details the development of the bank's new Office of Outreach Partnerships to sustain a culture of innovation through maintaining and generating partnerships in order to fulfill the bank's greater... View Details

04 Jun 2014
News

To Negotiate Effectively, First Shake Hands

Keywords: negotiation skills; interpersonal communication; handshake

August 2024
Case

Oculii

By: Andy Wu and Lucas Defilippo

It was a bright June day in 2016. Steven Hong, co-founder and COO of Oculii had just signed a letter of intent agreeing to a 51% stake acquisition by Nexteer Automotive, a global steering and driveline supplier company that developed advanced driver assistance systems... View Details

Keywords: Automotive; Autonomous Vehicles; Wireless Communications; Mergers and Acquisitions; Communication Intention and Meaning; Intellectual Property; Growth Management; Negotiation Deal; Supply Chain; Auto Industry; Technology Industry

20 Dec 2015
News

The Season's of a Man's Life

Keywords: community development; Tampa Bay; leadership

13 Jan 2015
News

Advice and Credibility Go Hand-in-Hand for Managers

Keywords: management skills; leadership; authenticity; communication skills

December 2018 (Revised February 2020)
Case

Fishbowl: Scaling Up

By: Leslie K. John

Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl,... View Details

September 2013
Article

Testimonials Do Not Convert Patients from Brand to Generic Medication

By: John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian and Gwendolyn Reynolds

Objectives: To assess whether the addition of a peer testimonial to an informational mailing increases conversion rates from brand name prescription medications to lower-cost therapeutic equivalents, and whether the testimonial's efficacy increases when... View Details

Keywords: Testimonial; Peer Information; Social Proximity; Communication; Generic Medication; Familiarity; Marketing Communications; Decision Choices and Conditions; Identity; Health Care and Treatment; Marketing Reference Programs; Power and Influence; Brands and Branding; Health Industry

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September 2019 (Revised February 2020)
Teaching Note

Fishbowl: Scaling Up

By: Leslie K. John

Email mking@hbs.edu for a courtesy copy.

Teaching Note for HBS No. 919-013. Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and... View Details

January 2014 (Revised June 2014)
Supplement

Dumb Ways To Die: Advertising Train Safety (C)

By: John Quelch

The case series focuses on Melbourne Trains' viral advertising campaign to improve safe behaviors around trains among young people. This iconic, low budget campaign swept the Cannes Lions advertising awards in 2013 and became a social media sensation. View Details

Keywords: Marketing; Marketing Communication; Viral Advertising; Advertising; Advertising Campaigns; Marketing Strategy; Digital Marketing; Advertising Industry; Public Administration Industry; Transportation Industry; Oceania; Europe

Web

Investing for Community and Capital Market Impact: SE Summer Fellow Emily Tekamp (MBA 2025) | Social Enterprise | Harvard Business School

01 Mar 2003
News

All in a Day's Work

through a day on the job to find out: Mardie Oakes, an HBS Service Leadership Fellow at Boston Community Capital, a community development financial institution, and Paul Sternhell, an entry-level manager at... View Details

Keywords: Julia Hanna; Boston Community Capital; Samsung; Management of Companies and Enterprises; Management; Real Estate

July 2007
Article

A Two-Person Game of Information Transmission

By: Jerry R. Green and Nancy L. Stokey

We consider a statistical decision problem faced by a two player organization whose members may not agree on outcome evaluations and prior probabilities. One player is specialized in gathering information and transmitting it to the other, who takes the decision. This... View Details

Keywords: Game Theory; Cheap Talk; Communication Games; Communication; Information