Publications

December 1999 (Revised April 2000)
Case

Franco Bernabe: Reflections on Telecom Italia (A)

By: Linda A. Hill and Kristin Doughty

In November 1998, Franco Bernabe left ENI to become CEO of Telecom Italia, Italy's primary telecommunications provider. Three months later, Roberto Colaninno, CEO of Olivetti SpA, an Italian computer and telecom company one fifth the size of Telecom Italia, launched a... View Details

Keywords: Management Teams; Mergers and Acquisitions; Planning; Telecommunications Industry; Italy

Find at Harvard

Web

About the Center - Christensen Center for Teaching & Learning

of character...we want [the student] to start thinking about issues...to think about the ethics of someone in a company making 10 million dollars and someone making three thousand dollars a year...about how he View Details

26 Nov 2001
Research & Ideas

Women Entrepreneurs Use Springboard for Funding

Enterprise, a full 90 percent of the companies that participated in the New England 2000 forum are still in business—remarkable news given that quite a few were dot-coms. All told, entrepreneurs at the past six forums nationwide have... View Details

Keywords: by Martha Lagace

Web

Career Re-Entry & Flexible Work - Alumni

independent consultants, vetted to meet specific company needs. Expert360 Freelance management platform and marketplace allowing businesses and individuals to come together to... View Details

2022
Case

Mandalay Homes: Building Sustainable Innovation in Residential Construction

By: Andrew J. Hoffman

Mandalay Homes, a home builder based in northern Arizona, is a market leader in energy efficiency based construction. The company is now at a crossroads for developing a strategy for the future. Internal leadership is in agreement that quality is better than quantity... View Details

Keywords: Green Building; Renewable Energy; Environmental Sustainability; Business Strategy; Construction Industry

24 May 2021
Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details

Keywords: by Geoffrey Jones and Shelly Xu; Fashion

29 Dec 2014
Research & Ideas

Most Popular Articles and Research Papers of 2014

2014 is simple but powerful—maybe the best way to improve your work performance is to devote time to reflecting on your actions. Now is also your chance to tell Working Knowledge readers in more than 200 countries around the world what you thought were the most... View Details

February 2021 (Revised July 2022)
Case

Sarah Breedlove: Changing the World

By: Robert Simons and Max Saffer

This case describes the rise of Sarah Breedlove, who later called herself Madam C.J. Walker, from the cotton fields of Louisiana to the head of a successful, nationwide beauty company providing opportunity and hair care products to Black women. The case describes how... View Details

Keywords: Brands; African-american Entrepreneurs; Entrepreneurship; Values and Beliefs; Personal Characteristics; Success; Work-Life Balance; Business Startups; Brands and Branding; Marketing; Personal Development and Career; Beauty and Cosmetics Industry; United States

14 Jul 2003
Research & Ideas

Keeping Your Balance With Customers

From product push to customer pull, technology has vastly reshaped the business transaction—and in turn, the customer's place in the value chain. Today, managing the customer relationship has become the... View Details

Keywords: by Robert S. Kaplan & David P. Norton

01 May 2012
First Look

First Look: May 1

are also more likely to find their corporate failings broadcast in the news. Companies hoping to minimize the risk of media attention to accidents need to be careful not to place their organizations at the very top View Details

Keywords: Carmen Nobel

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

Although CEOs hold positions of power, many can feel powerless in certain ways—particularly when it comes to influencing the behaviors and performance of their employees. Yet perhaps they aren’t taking the time to understand what drives and motivates their employees,... View Details

Keywords: by Jay Fitzgerald

February 2009 (Revised October 2012)
Case

Tata Motors in Singur: Public Purpose and Private Property (B)

By: Laura Alfaro, Lakshmi Iyer and Namrata Arora

In October 2008, Tata Motors canceled their car manufacturing plant in West Bengal state, in the face of widespread farmer protests over land acquisition issues. This meant abandoning a project in which the company had invested $300 million and delaying the launch of... View Details

Keywords: Business Exit or Shutdown; Rights; Emerging Markets; Property; Business and Government Relations; Conflict and Resolution; Auto Industry; Manufacturing Industry; West Bengal

21 Jan 2014
First Look

First Look: January 21

http://hbr.org/product/non-equity-financing-for-entrepreneurial-ventures/an/814005-PDF-ENG Harvard Business School Case 314-010 Decision Making at the Top: The All-Star Sports eBusiness Division Describes a senior View Details

Keywords: Sean Silverthorne

30 May 2018
Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

to lose money if they grant price discounts in-store to inquiring customers—although some will do so to appease an angry customer or through a sense of fairness. In some cases, however, self-matching is the best strategy to earn higher... View Details

Keywords: by Dina Gerdeman; Retail

18 Sep 2013
Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

approach he terms "vocal silence." Insights from the research might help leaders instill values or morals in their own organizations. Book Excerpt Manufacturing Morals: The Values of Silence in View Details

Keywords: by Sean Silverthorne; Education

09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

'78), the former head of real estate for Fidelity Management & Research Company in Boston who now handles special projects for Fidelity. Real estate syndicators essentially sold tax losses to their... View Details

Keywords: by Roger Thompson; Construction; Real Estate

July 2018
Case

Financing Anghami's Growth

By: Ramana Nanda and Eren Kuzucu

In December 2012, less than two years into the founding of their music-streaming platform Anghami, cofounders Elie Habib and Eddy Maroun found themselves evaluating an unorthodox term sheet. Habib and Maroun needed to make a decision vis-à-vis the proposal put forth by... View Details