Publications

July 2009
Teaching Note

Microsoft's Search (TN)

By: Jan W. Rivkin and Eric J. Van den Steen

Teaching Note for [709461]. View Details

Keywords: Competition; Digital Marketing; Internet and the Web; Strategy; Markets; Information Technology Industry; Information Technology Industry

01 Feb 2000
News

The Future Is Now: 21st-Century Business Pondered at HBS Forum

the worlds of technology and e-commerce gathered for the daylong "CEO Millennium Forum," an event jointly sponsored by HBS, Microsoft, Forrester Research, and the Wall Street Journal. The forum was also the subject of an hourlong... View Details

Fast Answer

Careers, associations and events: medical devices

information, employment and recruiting services, as well as collaborative opportunities for people who design, manufacture, and market medical devices. See also What resources can I use for networking? Associations and Events Advanced Medical View Details

July 2011 (Revised January 2012)
Teaching Note

Demand Media (TN)

By: John Deighton and Leora Kornfeld

Teaching Note for 512021. View Details

Keywords: Internet and the Web; Media; Society; Transformation; Digital Marketing; Business Model; Initial Public Offering; Customers; Behavior; Value; Information Technology Industry; California

June 2015 (Revised November 2016)
Supplement

HealthCare.gov: The Crash and the Fix (B)

By: Leonard A. Schlesinger and Paras D. Bhayani

A review of the process utilized by the Obama administration to create the Health Care.gov exchange and the problems that resulted from the implementation effort. This case provides the follow on strategy and processes utilized to get the site up and running after the... View Details

Keywords: Organizational Change; Implementing Strategy; Implementation; Government Innovation; Health Care Industry; Health Care Reform; Service Delivery; Internet and the Web; Health; Government and Politics; Information Technology Industry; Information Technology Industry; Information Technology Industry; United States

October 2023
Case

CornerUp: Digitizing the Corner Store

By: Álvaro Rodríguez Arregui, Stacy Straaberg and Diego Zainos De La Sota Riva

In July 2023, Jason Diaz, co-founder and CEO of CornerUp, assessed the progress of his business-to-business e-procurement software application (app) startup, founded in January 2022. CornerUp began as a fast-moving consumer packaged goods (FMCG) distributor in New York... View Details

Keywords: Business Growth and Maturation; Business Startups; Small Business; Transition; Decisions; Social Entrepreneurship; Geographic Location; Disruptive Innovation; Market Participation; Digital Platforms; Trust; Business Strategy; Expansion; Information Infrastructure; Internet and the Web; Technology Adoption; Value Creation; Technology Industry; United States

Educators

1998
Book

Competing on Internet Time: Lessons from Netscape and Its Battle with Microsoft

By: M. A. Cusumano and D. B. Yoffie

Keywords: Internet and the Web; Competitive Strategy

2002
Chapter

Strategic Uncertainty and the Future of Electronic Consumer Interaction: Developing Scenarios, Adapting Strategies

By: Stephen P. Bradley and Eric K. Clemons

Keywords: Internet and the Web; Risk and Uncertainty; Strategy

1999
Article

When and How Is the Internet Likely to Decrease Price Competition

By: R. Lal and M. Sarvary

Keywords: Internet and the Web; Price; Competition

February 2010
Supplement

Lending Club case exhibits (CW)

By: Peter Tufano

A new entrant in the nascent online peer lending space, Lending Club must decide whether or not to register with the SEC. Lending Club provided a platform through which individual borrowers could receive loans funded by individuals who chose to invest in them. The... View Details

Keywords: Internet and the Web; Financing and Loans

September 2001
Case

Charitableway

By: James E. Austin and Elizabeth Kind

In early 2001, Charitableway, an ePhilanthropy application service provider that enabled the collection of charitable donations online; faced major strategic decisions relating to its alliance with United Way of America to foster workplace giving online. One of the... View Details

Keywords: Internet and the Web; Philanthropy and Charitable Giving

Educators

2001
Other Unpublished Work

E-Commerce and the Supply Chain: The Rhetoric and the Reality

By: R. Shapiro

Keywords: Supply Chain; Internet and the Web; Sales

Research Summary

Overview

When information is digitized, it can be aggregated and shared nearly instantly. I am interested in how this acceleration in the aggregation and availability of information, via digitization, affects firms and firm strategy. Platforms have emerged as marketplaces for... View Details

Keywords: Market Platforms; Social Media; Information Disclosure; Platform Strategy; Innovation Strategy; Collaborative Innovation and Invention; Technological Innovation; Intellectual Property; Information; Technology Platform; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry

04 Oct 2004
Research & Ideas

Start to Measure Your E-commerce Success

potential payoffs of e-commerce investments. Measuring returns on e-commerce projects can be a daunting challenge. Predicting customer behavior is difficult, because using the Web to do business is still relatively new to many businesses... View Details

Keywords: by Marc J. Epstein

June 1995 (Revised June 1996)
Case

Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (B)

By: Joseph L. Badaracco Jr. and Jerry Useem

Keywords: Internet and the Web; Information Infrastructure; Ethics; Semiconductor Industry; Computer Industry

June 1995 (Revised June 1996)
Case

Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (A)

By: Joseph L. Badaracco Jr. and Jerry Useem

Keywords: Internet and the Web; Information Infrastructure; Ethics; Semiconductor Industry; Computer Industry

July 2001 (Revised May 2002)
Case

WWWW - Who Will Win Wireless?

This case discusses different players in the wireless Internet industry and asks readers to evaluate the likelihood that they will create and capture value. View Details

Keywords: Internet and the Web; Success; Mobile and Wireless Technology