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  • November 2023 (Revised July 2024)
  • Case

'Care in Every Drop': Ayala Corporation and Manila Water (A)

By: Debora L. Spar, Paul Healy, Tricia Peralta and Julia M. Comeau
Since 1834, eight generations of the Ayala family have used their conglomerate to fund nation-building projects in the Philippines, including investments in tramcars, telecommunications, hospitals, and schools. In 1997, Ayala’s subsidiary, Manila Water, took control of... View Details
Keywords: Family Business; Economic Growth; Social Entrepreneurship; Climate Change; Natural Resources; Crisis Management; Failure; Privatization; Social Issues; Urban Development; Adaptation; Public Opinion; Mission and Purpose; Utilities Industry; Asia; Philippines
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  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

replacement of physical assets by digital technologies. But a bigger and more impactful trend, according to researchers Frank V. Cespedes and Amir Peleg, is the use of online tools to improve physical asset utilization in many traditional... View Details
Keywords: by Sean Silverthorne; Utilities; Utilities; Utilities; Utilities
  • 22 Aug 2012
  • Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

Background: Leadership WalkRounds have been widely adopted as a technique for improving patient safety and safety climate. WalkRounds involve senior managers directly observing frontline work and soliciting employees' ideas about improvement opportunities. However, the... View Details
Keywords: by Anita L. Tucker & Sara J. Singer; Health
  • Web

National Competitiveness - Institute For Strategy And Competitiveness

nation or region utilizes its people, capital, and natural endowments to produce valuable goods and services.” — Michael Porter Clusters and Economic Policy White Paper, October 2009 View Details
  • Web

Investment Banking & Securities Underwriting | Baker Library | Bloomberg Center | Harvard Business School

Harvard Business School, the book became a standard textbook in business schools. Lehman Brothers also issued bonds for public utilities and branched into the business of advising on mergers and acquisitions. Within a generation, the firm... View Details
  • 31 Aug 2007
  • Working Paper Summaries

Exclusivity and Control

Keywords: by Andrei Hagiu & Robin S. Lee; Entertainment & Recreation
  • 2023
  • Article

Evidence from the First Shared Medical Appointments (SMAs) Randomised Controlled Trial in India: SMAs Increase the Satisfaction, Knowledge, and Medication Compliance of Patients with Glaucoma

By: Nazlı Sönmez, Kavitha Srinivasan, Rengaraj Venkatesh, Ryan W. Buell and Kamalini Ramdas
In Shared Medical Appointments (SMAs), patients with similar conditions meet the physician together and each receives one-on-one attention. SMAs can improve outcomes and physician productivity. Yet privacy concerns have stymied adoption. In physician-deprived nations,... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; India
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  • 31 Mar 2022
  • HBS Seminar

John Paul MacDuffie, Wharton

  • 01 Oct 1997
  • News

W. Hall Wendel, Jr.

vehicles and personal watercraft. Next spring, Polaris will add "Victory" motorcycles to its product line. Polaris has also earned a reputation as a solid corporate citizen; last spring, for example, it provided utility vehicles to... View Details
Keywords: James E. Aisner; mountain; adventure; climbing
  • Web

Winners & Runners-Up | New Venture Competition

next generation optical test and measurement technology for the telecommunications market, utilizing a proprietary, patented optical process development by leading quantum researchers at Boston University. Social Enterprise Track, 2001... View Details
  • Web

From C-Suite to CEO - Alumni

determine if the CEO role is right for you, and if so, what type of company you would want to lead. Self- Assessment Self-assessment can be a process of reflection as well as utilizing assessment tools. First, ask yourself important... View Details
  • 07 Jul 2011
  • What Do You Think?

So We Adapt. What’s the Downside?

we convince ourselves that there isn't much to be learned from a mistake because the mistake doesn't matter. He prescribes such things as the utilization of spaces like universities in which to experiment safely, or a personal critic or... View Details
Keywords: by Jim Heskett
  • Web

Online Leadership Principles Course | HBS Online

effectiveness Create a diagram of your professional network in order to visualize, reflect on, and better utilize professional relationships Reflect on what you’ve learned throughout the course, and consider your personal leadership... View Details

    Louis T. Wells

    Professor Louis T. Wells is the Herbert F. Johnson Professor of International Management at the Harvard Business School. He has served as consultant to governments of a number of developing countries, as well as to international organizations and private firms. His... View Details

    Keywords: utilities; utilities; utilities
    • Web

    Business Finance Course Online | HBS Online

    Unidentified Industries Ratios Over Time Show Hide Details Concepts Examining the Balance Sheet Utilizing Ratios Finding Meaning Case: Unidentified Industries Comparisons Featured Exercises Categorize financial ratios DuPont Analysis... View Details
    • 11 Dec 2023
    • Blog Post

    Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

    exposed me to so many fascinating, smart, kind, humble, incredible people with so many different diverse backgrounds.” It was also at HBS that Leahy learned she could utilize her skillset in strategy consulting to contribute to an iconic... View Details
    • 23 May 2013
    • Working Paper Summaries

    Board Games: Timing of Independent Directors’ Dissent in China

    Keywords: by Juan Ma & Tarun Khanna
    • 2024
    • Chapter

    Corporations as the Central Institutions of Society

    By: Joseph L. Badaracco
    Mark Twain observed that, “Prediction is very difficult—particularly when it involves the future,” and he was right. One way to reduce the risk of becoming an infamous forecaster—like the experts who told us the Internet would quickly collapse, that Apple would never... View Details
    Keywords: Trends; Business and Government Relations; Organizations; Power and Influence; Society
    Related
    • 11 Apr 2016
    • HBS Seminar

    Pian Shu, Harvard Business School

    • 02 Aug 2022
    • Research & Ideas

    6 Strategies for Building Socially Responsible—and Profitable—Companies

    A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
    Keywords: by Lane Lambert