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  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

critics referred to the store as “Whole Paycheck.” The acquisition was initially met positively by Wall Street, amid hopes that Amazon’s data-driven mindset might be just the thing to enable Whole Foods to scale up and add more View Details
Keywords: by Michael Blanding; Food & Beverage
  • 2015
  • Working Paper

Service Quality, Inventory and Competition: An Empirical Analysis of Mobile Money Agents in Africa

By: Karthik Balasubramanian and David F. Drake
The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the developing world. The resulting electronic currency ecosystem could improve the lives of the estimated 2 billion people who live on less than $2 a day by... View Details
Keywords: Operations Strategy; Base Of The Pyramid; Mobile Money; Inventory Management; Competition; Currency; Service Operations; Mobile and Wireless Technology
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  • November 2023
  • Article

Federated Electronic Health Records for the European Health Data Space

By: René Raab, Arne Küderle, Anastasiya Zakreuskaya, Ariel Dora Stern, Jochen Klucken, Georgios Kaissis, Daniel Rueckert, Susanne Boll, Roland Eils, Harald Wagener and Bjoern Eskofier
The European Commission's draft for the European Health Data Space (EHDS) aims to empower citizens to access their personal health data and share it with physicians and other health-care providers. It further defines procedures for the secondary use of electronic... View Details
Keywords: Analytics and Data Science; Cybersecurity; Information Management; Knowledge Sharing; Knowledge Use and Leverage; Health Industry
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  • Web

Global Impact of the Collapse | Baker Library | Bloomberg Center | Harvard Business School

packages enacted by China and by the G-20, the forum for the world’s major economies, eventually began to stabilize the global markets. Looking Back Lehman Brothers transitioned from a general store in the 1850s to an investment banking... View Details
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

success in a broad array of projects, such as managing 10 brands and 26 shops across different categories, he also felt the need to reinvent his core confectionery business since not all stores of all his brands were thriving as he had... View Details
Keywords: Dina Gerdeman
  • 16 Jun 2008
  • Research & Ideas

Seven Tips for Managing Price Increases

SUV for a hybrid, an example of how price inflation on one product can cause demand shifts in a second, related, category. More customers than usual will be looking out for price promotions, but don't give away the store to those who... View Details
Keywords: by John Quelch
  • 28 Oct 2014
  • First Look

First Look: October 28

and the internal processes that create sustained advantage. Download working paper: http://www.hbs.edu/faculty/Publication%20Files/15-027_a00eeeb6-c5c6-41cc-b4f4-8047926c067a.pdf   Cases & Course Materials Harvard Business School Case 615-019 Whole Foods: The Path... View Details
Keywords: Carmen Nobel
  • 28 Jan 2019
  • Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

than luxurious prizes like electronics or trips. It’s even better if a gift feels personalized. A manager could give an employee who enjoys fitness activities a gift card to a store that sells workout clothes, while giving another worker... View Details
Keywords: by Dina Gerdeman
  • 30 Jun 2022
  • HBS Case

Peloton Changed the Exercise Game. Can the Company Push Through the Pain?

revenue, up from 20 percent in 2020. And Peloton still has 75 stores in the US and two studios for video production. “The large subscriber base and devotion of many make it a viable business, but with significant management challenges,”... View Details
Keywords: by Lane Lambert; Media & Broadcasting; Health; Bicycle
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

Any discussion of the future of retail—or how we work—has to include Walmart. As of 2017, 90 percent of the US population lived within 10 miles of a Walmart store; with 11,766 locations worldwide and $514 billion in annual revenues, the discount View Details
Keywords: by Julia Hanna; Retail
  • 10 Jul 2007
  • Working Paper Summaries

Platform Envelopment

Keywords: by Thomas Eisenmann, Geoffrey Parker & Marshall Van Alstyne; Technology
  • August 2006
  • Case

Dreyer's Slow Churned(TM) Ice Cream

By: Noel H. Watson, Steven C. Wheelwright and Brian DeLacey
Examines capacity forecasting and planning in a complex new product introduction scenario. The introduction at Dreyer's, a large dairy snack manufacturer, involves not only a new product but a new manufacturing process and product package, thus implying a significant... View Details
Keywords: Advertising; Forecasting and Prediction; Growth and Development Strategy; Brands and Branding; Product Launch; Product Development; Planning; Food and Beverage Industry; United States
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  • 2017
  • Working Paper

Inventory Management for Mobile Money Agents in the Developing World

By: Karthik Balasubramanian, David F. Drake and Douglas Fearing
Mobile money systems, platforms built and managed by mobile network operators to allow money to be stored as digital currency, have burgeoned in the developing world as a mechanism to transfer money electronically. Mobile money agents exchange cash for electronic value... View Details
Keywords: Currency; Mobile Technology; Market Platforms; Developing Countries and Economies
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  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

control of store owners: Employees showing up late—or sometimes not at all. Managers are aware that employee lateness and absenteeism is prevalent and expensive to their operations. Now, researchers at Harvard Business School have gone a... View Details
Keywords: by Ben Rand; Retail
  • 2019
  • Article

Creativity from Paradoxical Experience: A Theory of How Individuals Achieve Creativity while Adopting Paradoxical Frames

By: Goran Calic, Sébastien Hélie, Nick Bontis and Elaine Mosakowski
Purpose: Extant paradox theory suggests that adopting paradoxical frames, which are mental templates adopted by individuals in order to embrace contradictions, will result in superior firm performance. Superior performance is achieved through learning and creativity,... View Details
Keywords: Cognition and Thinking; Creativity; Learning
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  • November 7, 2017
  • Article

Temporary Sharing Prompts Unrestrained Disclosures That Leave Lasting Negative Impressions

By: Reto Hofstetter, Roland Rüppell and Leslie John
With the advent of social media, the impressions people make on others are based increasingly on their digital disclosures. Yet digital disclosures can come back to haunt, making it challenging for people to manage the impressions they make. In field and online... View Details
Keywords: Disclosure; Privacy; Self-presentation; Impression Formation; Behavior; Perspective; Internet and the Web; Social Media
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  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

Karthik, David F. Drake, and Douglas Fearing Abstract—Mobile money systems, platforms built and managed by mobile network operators to allow money to be stored as digital currency, have burgeoned in the developing world as a mechanism to... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2023
  • News

Money Does Grow on (Family) Trees

‘I’m spending my kids’ inheritance,’ ” Diamond recalls. He even made a trip to what he still calls “the candy store of genealogy”—the Mormon church’s genealogical library in Salt Lake City, which had expanded its collections to include... View Details
Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information
  • 15 Aug 2023
  • HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

technological fiefdoms, similar to how social networks and mobile app stores operate today? The answer is not yet clear—and may not be for years to come. When will the metaverse make a splash? “For the last 10 years, metaverse and virtual... View Details
Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

Administration. "As a brand, leadership, and entrepreneurship scholar, I've been dogging Starbucks for a long time." On a 1995 trip to Seattle, Koehn visited a Starbucks store for the first time and was struck by what she saw... View Details
Keywords: by Julia Hanna; Food & Beverage