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  • All HBS Web  (3,592)
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  • All HBS Web  (3,592)
    • People  (7)
    • News  (1,516)
    • Research  (1,538)
    • Events  (12)
    • Multimedia  (6)
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  • Teaching Interest

Applied Business Analytics

Course Overview:

Business Analytics has become a core function in many firms today and is driving innovation in the form of new business and operating models. Data-driven decision-making requires understanding of statistics, computer... View Details

  • Web

Managing the Future of Work

abilities in others. This shift demands a fundamental rethinking of organizational structure, how businesses approach talent management, and how individuals navigate their careers. Navigating Opportunity: Career Information and Mobility... View Details
  • 19 Sep 2023
  • HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

want to have people inside your company who are on top of the different technologies and experimenting with different things. You need to give them a pathway to communicate with the CEO and top management team about which technologies to... View Details
Keywords: by Ben Rand; Information Technology; Information Technology
  • September 2020
  • Article

Community-Level Postmaterialism and Anti-Migrant Attitudes:: An Original Survey on Opposition to Sub-Saharan African Migrants in the Middle East

By: Matt Buehler, Kristin Fabbe and Kyung Joon Han
Why do native citizens of the Middle East and North Africa express greater opposition to certain types of migrants, refugees, and displaced persons? Why, particularly, do they express greater opposition to sub-Saharan African migrants? This article investigates these... View Details
Keywords: Postmaterialism; Immigration; Attitudes; Prejudice and Bias; Surveys; Africa; Middle East
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Buehler, Matt, Kristin Fabbe, and Kyung Joon Han. "Community-Level Postmaterialism and Anti-Migrant Attitudes: An Original Survey on Opposition to Sub-Saharan African Migrants in the Middle East." International Studies Quarterly 64, no. 3 (September 2020): 669–683.
  • Program

Leading Change and Organizational Renewal

Recognize how leadership styles and senior team characteristics affect change Make better decisions about change initiatives—even with insufficient information Develop internal communication networks... View Details

    Howard H. Stevenson

    Howard H. Stevenson is Sarofim-Rock Baker Foundation Professor emeritus, former Senior Associate Dean, Director of Publishing, and Chair of the Harvard Business Publishing Company board. The Sarofim-Rock Chair was established in 1982 to provide a continuing base for... View Details

    Keywords: communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications
    • February 2020
    • Technical Note

    Talent Management and the Future of Work

    By: William R. Kerr and Gorick Ng
    The nature of work is changing—and it is changing rapidly. Few days go by without industry giants such as Amazon and AT&T announcing plans to invest billions of dollars towards retraining nearly half of their respective workforces for jobs of the future. What changes... View Details
    Keywords: Human Resource Management; Human Capital Development; Human Resource Practices; Talent; Talent Acquisition; Talent Development; Talent Development And Retention; Talent Management; Talent Retention; Labor Flows; Labor Management; Labor Market; Strategy Development; Strategy Management; Strategy Execution; Strategy And Execution; Strategic Change; Transformations; Organization; Organization Alignment; Organization Design; Organizational Adaptation; Organizational Effectiveness; Management Challenges; Management Of Business And Political Risk; Change Leadership; Future Of Work; Future; Skills Gap; Skills Development; Skills; Offshoring And Outsourcing; Investment; Capital Allocation; Work; Work Culture; Work Force Management; Work/life Balance; Work/family Balance; Work-family Boundary Management; Workers; Worker Productivity; Worker Performance; Work Engagement; Work Environment; Work Environments; Productivity; Organization Culture; Soft Skills; Technology Management; Technological Change; Technological Change: Choices And Consequences; Technology Diffusion; Disruptive Technology; Global Business; Global; Workplace; Workplace Context; Workplace Culture; Workplace Wellness; Collaboration; Competencies; Productivity Gains; Digital; Digital Transition; Competitive Dynamics; Competitiveness; Competitive Strategy; Data Analytics; Data; Data Management; Data Strategy; Data Protection; Aging Society; Diversity; Diversity Management; Millennials; Communication Complexity; Communication Technologies; International Business; Work Sharing; Global Competitiveness; Global Corporate Cultures; Intellectual Property; Intellectual Property Management; Intellectual Property Protection; Intellectual Capital And Property Issues; Globalization Of Supply Chain; Inequality; Recruiting; Hiring; Hiring Of Employees; Training; Job Cuts And Outsourcing; Job Performance; Job Search; Job Design; Job Satisfaction; Jobs; Employee Engagement; Employee Attitude; Employee Benefits; Employee Compensation; Employee Fairness; Employee Relationship Management; Employee Retention; Employee Selection; Employee Motivation; Employee Feedback; Employee Coordination; Employee Performance Management; Employee Socialization; Process Improvement; Application Performance Management; Stigma; Institutional Change; Candidates; Digital Enterprise; Cultural Adaptation; Cultural Change; Cultural Diversity; Cultural Context; Cultural Strategies; Cultural Psychology; Cultural Reform; Performance; Performance Effectiveness; Performance Management; Performance Evaluation; Performance Appraisal; Performance Feedback; Performance Measurement; Performance Metrics; Performance Measures; Performance Efficiency; Efficiency; Performance Analysis; Performance Appraisals; Performance Improvement; Automation; Artificial Intelligence; Technology Companies; Managerial Processes; Skilled Migration; Assessment; Human Resources; Management; Human Capital; Talent and Talent Management; Retention; Demographics; Labor; Strategy; Change; Change Management; Transformation; Organizational Change and Adaptation; Organizational Culture; Working Conditions; Information Technology; Technology Adoption; Disruption; Economy; Competition; Globalization; AI and Machine Learning; Digital Transformation
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    Kerr, William R., and Gorick Ng. "Talent Management and the Future of Work." Harvard Business School Technical Note 820-084, February 2020.
    • 23 Jun 2023
    • HBS Case

    This Company Lets Employees Take Charge—Even with Life and Death Decisions

    called BuurtzorgWeb, through which they share patient notes, distribute knowledge, collaborate on problems that extend beyond a single neighborhood team, and access the Omaha System, a standardized taxonomy to classify patient care and outcomes. Complemented by more... View Details
    Keywords: by Annelena Lobb; Health
    • 07 Nov 2014
    • Working Paper Summaries

    Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia

    Keywords: by Shane Greenstein & Feng Zhu; Information; Information
    • 12 Oct 1999
    • Research & Ideas

    Throwing Your Opponent: Strategies for the Internet Age

    the dynamic introduced by companies like Netscape that have helped build the information infrastructure of the Internet age. Yoffie and Cusumano point out, for example, that one of Netscape's pioneering achievements was reducing the... View Details
    Keywords: by Daniel Penrice
    • Program

    Agribusiness Seminar

    Adapt internal processes, cultures, and communication strategies to attract the next generation of innovators and leaders Expand your personal and professional network Extend your network by connecting and working with accomplished... View Details
    Keywords: Agriculture; Agriculture
    • August 2011
    • Supplement

    InnoCentive.com (B)

    By: Karim R. Lakhani and Eric Lonstein
    InnoCentive.com enables clients to tap into internal and external solver networks to address various business issues. In 2008, InnoCentive introduced "InnoCentive@Work" (lC@W), which recognized clients' reluctance to share problems and solutions with an external... View Details
    Keywords: Digital Platforms; Cost vs Benefits; Intellectual Property; Networks; Collaborative Innovation and Invention; Product; Groups and Teams; Communication Technology
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    Lakhani, Karim R., and Eric Lonstein. "InnoCentive.com (B)." Harvard Business School Supplement 612-026, August 2011.

      Change Through Persuasion

      HBR cover

      Faced with the need for a massive change, most managers respond predictably. They revamp the... View Details

      • 2013
      • Chapter

      Privacy Breach Analysis in Social Networks

      By: Frank Nagle
      Over the past 5–10 years, online social networks have rapidly expanded, and as of March 2012 the largest online social network, Facebook, had over 901 million active members. The wealth of information users post in their social network profiles, as well as the... View Details
      Keywords: Crime and Corruption; Social and Collaborative Networks; Social Media; Cybersecurity; Analytics and Data Science
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      Nagle, Frank. "Privacy Breach Analysis in Social Networks." In Mining Social Networks and Security Informatics, edited by Tansel Ozyer, Zeki Erdem, Jon Rokne, and Suheil Khoury, 63–77. Springer Science + Business Media, 2013.
      • Program

      Transforming Customer Experiences

      customers to thrive Communicate your organization's strategic service mission Leverage technology to create and enhance service offerings and improve delivery Expand your personal and professional network Extend your network by living and... View Details
      • May 2022 (Revised June 2024)
      • Case

      LOOP: Driving Change in Auto Insurance Pricing

      By: Elie Ofek and Alicia Dadlani
      John Henry and Carey Anne Nadeau, co-founders and co-CEOs of LOOP, an insurtech startup based in Austin, Texas, were on a mission to modernize the archaic $250 billion automobile insurance market. They sought to create equitably priced insurance by eliminating pricing... View Details
      Keywords: AI and Machine Learning; Technological Innovation; Equality and Inequality; Prejudice and Bias; Growth and Development Strategy; Customer Relationship Management; Price; Insurance Industry; Financial Services Industry
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      Ofek, Elie, and Alicia Dadlani. "LOOP: Driving Change in Auto Insurance Pricing." Harvard Business School Case 522-073, May 2022. (Revised June 2024.)
      • October 1999 (Revised March 2000)
      • Case

      HP Consumer Products Business Organization: Distributing Printers via the Internet

      By: Rajiv Lal, Kirthi Kalyanam, Shelby Mc Intyre and Edie Prescott
      In spring 1998, Pradeep Jotwani, vice president and general manager of the Consumer Products Business Organization of the Hewlett-Packard Co. (HP), was contemplating the increasing success of e-commerce and its implications for his division. The consumer products group... View Details
      Keywords: Decision Choices and Conditions; Marketing Channels; Business Processes; Problems and Challenges; Partners and Partnerships; Sales; Business Strategy; Information Technology; Consumer Products Industry
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      Lal, Rajiv, Kirthi Kalyanam, Shelby Mc Intyre, and Edie Prescott. "HP Consumer Products Business Organization: Distributing Printers via the Internet." Harvard Business School Case 500-021, October 1999. (Revised March 2000.)
      • September 2015
      • Article

      Speaking of the Short-Term: Disclosure Horizon and Managerial Myopia

      By: Francois Brochet, Maria Loumioti and George Serafeim
      We study conference calls as a voluntary disclosure channel and create a proxy for the time horizon that senior executives emphasize in their communications. We find that our measure of disclosure time horizon is associated with capital market pressures and executives'... View Details
      Keywords: Short-termism; Management Styles; Disclosure; Conference Calls; Investing; Earnings Management; Motivation and Incentives; Management Style; Forms of Communication
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      Brochet, Francois, Maria Loumioti, and George Serafeim. "Speaking of the Short-Term: Disclosure Horizon and Managerial Myopia." Review of Accounting Studies 20, no. 3 (September 2015): 1122–1163.
      • Web

      Curriculum - Case Method Project

      Confederation—including debt, contraction of trade, recession, inflation, and Shays’ Rebellion—and how those problems informed key features of the U.S. Constitution. Coverage: 1763 – 1787; American Revolution; Articles of Confederation;... View Details
      • 07 Nov 2006
      • First Look

      First Look: November 7, 2006

      Fisher and Gregory Downey. Duke University Press, 2006 Abstract With the NASDAQ having lost 70 percent of its value, the giddy, optimistic belief in perpetual growth that accompanied the economic boom of the 1990s had fizzled by 2002. Yet the advances in View Details
      Keywords: Sean Silverthorne
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